Sales Manager

Pedro Garcia

**** ******* **. (***) *** - ****

Hobart, In 46342 *****.*******@*****.***

Innovative, strategic and goal-driven sales, marketing and operations

professional with exceptional leadership and communication skills. Solid

track record of orchestrating effective business development and

restructuring strategies that position companies for success. Proven

ability to develop and motivate cohesive sales teams focused on client

satisfaction and achieving sales objectives.

Career Highlights

. Hand-selected to take over as Agent Manager of the Chicago market

including preparation and implementation of distribution strategy growth

plans that resulted in increased associate bench-strength, morale, sales

and brand awareness; led teams of up to 290 employees.

. Created and negotiated several contractual agreements that realized over

$1 million in collections while maintaining positive business

relationships and sales operations.

. Earned title of "Channel Expert" following the development and

implementation of training materials used throughout the region to train

new channel leaders.

. Developed and executed contingency plans for over 50 store closures and

transitions, which resulted in increased sales ranging of 150% to 245%

over previous ownership.

. Contributed in the development of a master dealer program for prepaid

distribution in Wisconsin and Chicago.

. Achieved 220% of quota within one month of leading company's Lansing, IL

retail store location.

. Recipient of Platinum and Director's Achievement Awards, 2005 Excellence

in Sales Award and the 2005, 2009 and 2010 US Cellular Coach's Award for

Dynamic Leadership.

. Led team of 290 associates to excel at sales skills, store operations and

leadership. Garnered selection to Sales and Agent Advisory Council for

three terms.

Professional Work History

T-Mobile franchise

Owner / Operator - Chicago, Illinois 2010 - Present

Directed performance of 14 retail associates, to ensure store met

established brand guidelines and P&L goals. Developed and implemented

sales and marketing strategies, conducted store merchandising, analyzed

sales team performance, provided feedback, managed budget and attended

events to promote the brand and company. Increased monthly revenue year over year from 62,000 to 110,000 by increasing customer conversion and satisfaction.

US Cellular

Agent Manager - Chicago, Illinois 2008 - 2010

Advanced to manage and grow Chicago Market territory for indirect

distribution. Challenged to meet sales targets, achieve revenue budgets and

maximize sales in 50 indirect retail locations in line with company's

strategic goals. Led efforts to gain and expand business partnerships,

consistently achieving over 115% of quota. Managed and led core strategy

change from non-exclusive to exclusive, big-box to locally owned

distribution points. Directed team to build and maintain relationships with

agent owners; trained and motivated indirect associates to meet established

sales objectives. Consulted entrepreneurs on marketing, advertising, sales

efforts, store expansion, inventory, personnel, compensation and store and

sales operations. Developed and executed distribution growth, including

build-outs, remodels, and relocations. Responsible for over 45% of the

company's acquisition budget.

Retail Store Manager - Lansing & Matteson, Illinois 2004 - 2008

Selected to open and run one of the company's busiest retail stores to

include oversight of an assistant manager, 10 sales associates, technicians

and inventory coordinators. Additionally maintained sales kiosk inside of

Lincoln Mall with 5 additional associates. Increased kiosk sales 150% year

over year sales growth. Responsible for all store operations.

CTX Mortgage

Loan Originator - Highland, Indiana 2003 - 2004

Role as the company's sole outside sales representative handling all loan

originations and customer service traffic. Enhanced sales through outbound

sales calls and creation of mailers to attract new clients.

Ameriquest Mortgage

Loan Originator, Team Lead - Flossmoor, Illinois 2002 - 2003

Assisted in the origination of home loans and served as liaison between

potential clients and inside sales team. Conducted outbound sales calls to

perspective new clients. Performed duties in support of loan Underwriters,

Office manager, and Technical Staff.

Sprint Pcs

Store Manager - Lansing, Illinois 1998 - 2002

Education / Professional Affiliations

Purdue University Calumet - Hammond, Indiana 1994- 1996

Computer Science

. Sigma Lambda Beta

. Los Latinos

UNITED STATES ARMY RESERVE 1993-2001

Combat Engineer

. Provided expertise in areas such as mobility, counter mobility,

survivability and general engineering.

. Demolitions and explosive ordinances.

. Enlisted at 17years old during my junior year of High School.

CAREER TRAINING

. Series 6 and 63 Financial Licenses

. Franklin Covey Time Management Workshop

. Organization Leadership

. Proficient in Word, Excel and PowerPoint

. Bilingual Spanish

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