Active Directory Management

Manuel Coronado

Computer System Administrator / SCCM Administrator /Windows Administrator

Summary

• Organized and customer oriented professional with extensive knowledge of operating system configuration and deployment,

application delivery, and PC administration with SCCM.

• Proven experience of Enterprise level system implementation with established project management skills including:

development of business requirements, system configuration and packaging, communication development and support

documentation, implementation through pilots and phased migrations, managing feedback through focus groups and post

implementation surveys, solving complex technical issues and providing advanced progress metrics.

• Years of experience with database tools, software license, active directory, and policy management, configuration and issues

management for MS Office and Adobe products.

Skills

• Proven hands-on experience with Microsoft’s desktop deployment for Windows 8/7/Vista/XP deployment infrastructure design

and architecture including upgrade, application compatibility and deployment planning.

• More than 8 years of experience in IT industry with experience in Server administration in various environments - Window

2003 & 2008 with Active Directory Services (AD, DNS, DHCP)

• Experience building and maintaining desktop and server images, producing and employing Group Policy Objects to manage the

environment, and how to deploy images and applications using multiple methodologies, including SCCM, MDT, WAIK, WDS,

etc. using Zero Touch or Lite Touch capabilities.

• 3+ years standardized software delivery and license management with SMS/SCCM

• Active Directory support experience of OU structures, AD security and group policy including Rights Elevation

• 3+ year experience with packaging applications, service packs, patches, and fixes for Windows desktops

Professional Experience

SCCM CONSULTANT (Arizona Department of Education) 12/2014-Present

Current Project

• SCCM 2012 R2

• Windows 7 seat imaging, windows files structure, registry, GPO's.

• Responsible for creation of SCCM 2012 packages, programs and package distribution, pretesting deployment & functionality

• Patch Server & Client infrastructure

• MDT/OSD/USMT/App-V

• SCOM 2012 Administration

SCCM CONSULTANT (PF Chang’s) 4/2014-12/2014

• SCCM 2007 to SCCM 2012 R2 Migration Planning

• 4000+ Endpoints, 400+ Sites

• Provided infrastructure and design guidance for setting up and maintaining SCCM environments

• Provided Risk Assessment and remediation guidance for SCCM infrastructures

• Provided best practice guidance on setting up and maintaining a solid patching solution using SCCM

• Provided guidance on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services

CWIE 5/2009-4/2014

DESKTOP ENGINEER

• SCCM 2007 to SCCM 2012 Migration in a multi-domain enviornment

• Windows 7 Migration/Software Distribution/Patching/SCUP/ADK/MDT

• SCOM 2012 to Monitor Production Server Health

• Managing Active directory, DNS and DHCP Servers – MS Server 2003/2008/2012

• Active Directory Services - Sites & Services, Domain & Trusts

• Anti-Virus updates and MS Patches Management

• VMware Sphere 5.1 for Managing Server & Client Systems

• Group Policy Administration/Creation

• Exchange 2010 Administration

• DNS, DHCP, DFS

CWIE 2/2007-5/2009

DESKTOP SUPPORT SUPERVISOR

• Manage day to day operations of CWIE Desktop Support

• Created a 3 year strategic plan for hardware and software upgrades.

• Installed/Managed SCCM 2007 R3 Environment for 18,000 Endpoints

• SCCM 2007 R3 Patching/Operating system deployment/MDT

• PGP Encryption, Symantec Endpoint Protection

• Exchange User Account Management, Active Directory

• Ghost Solution Suite for some imaging

• Provide technical coaching and mentoring to junior technicians, act as the lead support analyst, and help coordinate day to day

help desk activities

• Tasked with working across wide range of departments, sales staff, marketing department, and Level I, II, and III technical

engineers to ensure partner satisfaction.

• Oversaw creation and implementation of Customer-Oriented Satisfaction program, which assessed and identified strengths and

weaknesses of technical support policies and procedures.

• Collaborate on annual departmental and operating budgets.

• Provide training to staff on software and system best practices.

• Assist in the hiring process.

• Responsible for all software and hardware implementation testing for the company

• Create documentation and procedures for all installations and IT processes

• Research new technologies and determine applicability

• Maintained professional relationships with external customers and vendors

• 24/7 On-call Rotation

Countrywide Financial 4/2005 - 2/2007

Enterprise Support Administrator

• Environment consists of over 200 SMS Site servers in a global WAN

• Responsible for site health, application packages and upgrades

• Worked on advanced troubleshooting, advanced query creation

• Assisted in Windows XP desktop Rollout.

• Lotus Notes troubleshooting

• Management and administration of Enterprise Windows 2003 Active Directory infrastructure with over 30,000 objects.

• Handle and troubleshoot operating system installations, software installations.

Education and Professional Certifications

• UNIVERSITY OF PHOENIX, Mesa, AZ.

Bachelors of Information Technology (12 credits left)

• COLLINS COLLEGE, Tempe, AZ

Associate Degree in Personal Computer/Network Technology

• Microsoft Certificate

Planning, Deploying, and Managing Microsoft System Center Configuration Manager 2007 (M6451)

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