Management Medical

Christopher P. Kiernan

*** ********* ****** ( Mountainside, nj

908-***-**** ( ************@*****.***

objective

My goal is to provide real value to firm and clients by meeting my own high

professional, personal and ethical standards.

experience - 26 years OF OPERATIONS AND FacilitY Management

Director of Business Development

February 2013 - July 2014

Modern Facilities Services, East Hanover, NJ

o Cultivated growth of corporate and government client base for mid-

sized company

o Oversaw onsite operations and work flow, supervised management & labor

work force

o Ensured fluidity during transitions; addressed client concerns;

ensured satisfaction & retention

o Conducted field surveys and inspections of all sites in preparation

for bidding

o Utilized industry-specific software to generate leads and target

prospects

o Prepared Excel spreadsheets for bid process and presented to ownership

for approval

o Advised Director of Operations on staffing and work flow after award

of bid

Assistant Director of Operations October 2010 -

February 2013

JJC Communications, LLC, Bridgewater

o Contributed to growth of technology-based firm servicing

medical/professional office buildings

o Selected and developed members of technical staff with management

capabilities and potential

o Utilized training and mentoring to improve communication between

technical staff and clients

o Focused on high customer satisfaction as key to growth through

referrals within medical field

o Identified and leveraged opportunities to upsell and provide expanded

services to existing clients

Financial Advisor/Insurance Advisor March

2010 - September 2010

Penn Mutual Insurance Company, NYC

Financial Advisor December 2007

- August 2009

Bancnorth Investment Group/TD Bank, N.A.

Owner/Operator 1988 -

2002

TBG Enterprises, Inc., Union, NJ

o Established and developed building services/operations company; grew

from single employee and single client to servicing 48 accounts with a

workforce of 52 people

o Trained and developed all employees; initiated, established and

maintained all client relationships

Education & Relevant Skills - Bachelor's of Science, Management &

Economics, St. Peter's College, Jersey City, NJ; MS Office Suite;

Incomplete Masters of Economics - Seton Hall University (2015 anticipated).

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