JoAnn P. Reynolds

**** ******* **** ****

Chesapeake, Va. 23323

Home #757-***-****

Cell Phone # 757-***-****

EDUCATION:

Deep Creek High School Graduate 1978

Kees Business College, Secretarial Degree 1979

SKIL LS:

DOS & windows based software, Easy Dental Program, Microsoft Word, Word Perfect, Star

B yte System Dental Program, Eaglesoft Dental Program, Multi line phone systems, Great

P lains Profit. Type 40-50 wpm

EMPLOYMENT H ISTORY:

DR. MARK A. GOLDMAN, D.D.S. PORTSMOUTH VA. APRIL 1991 - APRIL 1996

OFFICE MANAGER

In charge of all Front desk duties. Made appointments, financial arrangements, updated

over 2,000 dental records. Ordered all dental supplies, made sure operatorys were stocked

w ith the correct dental supplies. Prepared weekly payroll, daily bank deposits, Federal &

S tate tax returns, quarterly Tax reports. Prepared monthly statements. Assisted

accountant with preparation of General, ledger. Prepared Insurance claims & followed up

on past due accounts, Accts. receivable and Accts. Payable.

H USBAND TRANSFERED TO MATHEWS COUNTY. ACTIVE DUTY USCG.

PROFESSIONAL RESPIRATORY SERVICES PORTSMOUTH VA. APRIL 1997 - June

1999

OFFICE MANAGER

Handled daily calls from Doctors offices and Hospitals for Oxygen deliveries and DME

Equipment, Prepared insurance claims for Medicare, Medicaid and commercial insurance

companies. Prepare daily bank deposits, monthly statements, quarterly newsletter, posted

daily charges and general office duties. Knowledgeable of ICD9, HCPC codes, electronic

claim filing. Responsible for dispatch of our delivery drivers to facilities to set up the

oxygen.

H USBAND TRANSFERED TO BALTI MORE MD.

M I L LENN I U M HEALTH & REHAB CENTER GLEN BURNIE, MD NOVEMBER 1999

- A UGUST 2000

NURSING SECRETARY

Schedule all medical appointments for residents, assisted with care of the residents when

needed. Prepared monthly reports of residents charges of the supplies that were use.

P repared daily bath sheets, daily lab requisitions. In charge of ordering all nursing

supplies and preparing nurses schedules, inventory control. In charge of the upkeep of all

medical records, purging and filing necessary paperwork, making sure all medical records

were current for monthly state inspections. Prepared death certificates.

H USBAND RETIRED I N AUGUST 2000. MOVED BACK TO CHESAPEAKE VA.

PORTSMOUTH COMMUN I TY HEALTH CENTER PORTSMOUTH, VA. OCTOBER

2000 - OCTOBER 2001

B I L L ING OFFICE SUPERVISOR

P repared daily deposits, distributed daily mail & notices to billing office personnel. Posted

daily charges of the Dental clinic, Pediat ric & Adult Clinic's, updated patients records.

P repared insurance claims daily, monthly reports & monthly statements. I supervised 3

medical billers and Insurance follow up on past due claims. ICD 9 coding, electronic claim

f iling.

JOB WAS TRANSFERED TO THE RICHMOND VA. OFFICE.

SPORTS MEDICINE & ORTHOPAEDIC CENTER, CHESAPEAKE VA. JANUARY 2002 -

J UNE 2002

COLLECTIONS DEPT.

Made phone calls to all past due accounts. Turned over accounts to our collection agency.

Followed up on past due Workmen Comp. accounts. Updated all patient records. Posted

daily charges for Dr. Stephen Brown. Prepared weekly statements. Follow up on past due

I nsurance claims.

WAS OFFERED OFFICE MANAGER JOB FOR BRAND NEW OFFICE LOCATED I N

D EEP CREEK.

DR. GEORGE E. BERRYMAN, D.D.S. CHESAPEAKE VA. JULY 2002 - JULY 2007

OFFICE MANAGER

In charge of all front desk duties. Filing insurance claims electronically. Preparing daily

bank deposits, weekly payroll, Quarterly reports, ordering all dental supplies, stocking the

dental rooms. Preparing dental instruments for daily cases. Preparing the daily schedules

for the Dentist and Hygienist. Posting daily charges and payments. Accts. Payable and

Accts. Receivable. Would assist the dentist when needed.

DOCTORS DENTAL L ICENSE WAS SUSPENDED. OFFICE CLOSED.

DR. M. SHARROCK, D.D.S. CHESAPEAKE, VA. JULY 2007 - DECEMBER 2014

OFFICE MANAGER

In charge of all front desk duties. Daily reports, daily deposits, electronic claim filing,

ordering supplies, payroll, monthly statements, Making appointments for all patients.

Follow up on all past due claims.

DOCTOR RETIRING.

As you can see I have 23 yrs. experience in the dental field, and 35 years experience total in

a office setting with multiple phone lines, and greeting people on a daily basis. Able to

handle any office situation presented to me. Very hard worker and dedicated. I give 110%

to any job given to me. Please feel free to contact me anytime. I am also CPR certified.

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