MARK GREGOR Y. LOPEZ
#** **** *********, ******** *******, Quezon City
Contact #: 090*-*******
E-mail: ********@*****.***
JOB OBJECTIVES:
Desire a position utilizing organizational, interpersonal and communication
skills. To be part of the dynamic team which will provide the opportunity
to practice and share my theoretical knowledge as well as to explore my
potentials and enhance my skills.
EMPLOYMENT RECORD:
Sutherland Global Services
12th Floor PhilPlans Corporate Center (PCC) Building, Triange Drive,
Bonifacio Global City, Taguig City
> Ebay UK
Customer Service Representative
July 2014 - October 2014
> Microsoft Answer Desk
Tehnical Consultant
January 2013 - June 2014
SPi Global (ePLDT Ventus)
Nicanor Garcia St, Makati City
> Dish Network
Inbound Sales Agent
June 2012 - December 2012
Wipro BPO Philippines Ltd. Inc.
1 Cyberpod Centris, Eton Centris Corner Edsa and Quezon Ave, Quezon
City
> Bell Canada (Internet Sevice Provider)
Technical Support Representative
November 2011 - June 2012
Garrett & Talon Inc.
Unit PB8-A, Summit One Office Tower, 530 Shaw Blvd, Mandaluyong City
> Justflowers.com
Order Processor, Customer Service Representative, Subject Matter
Expert
February 2010 - November 2011
Teletrinsic Contact Center Solutions, Inc.
21/F The Peak Tower, 107 Leviste St. Salcedo Village, Makati City
> Cash Advance, Chiropractor, Timeshare, Auto Warranty
Outbound, Inbound Sales Representative, Subject Matter Expert
January 2007 - January 2010
Araneta Center, Inc.
17/F Aurora Tower, Araneta Center, Cubao, Quezon City
> Accounting Assistant
June 2006 - December 2006
EDUCATIONAL ATTAINMENT:
Tertiary Far Eastern University
College Graduate
Bachelor of Science in Commerce Major in Financial
Accounting
Morayta, Manila
June 2002 - April 2006
Secondary Quezon City High School
Ybardolaza St. Diliman, Quezon City
June 1998 - March 2002
Elementary Tatalon Elementary School
Victory St. Tatalon, Quezon City
June 1991 - March 1998
EXAMINATION TAKEN:
National Police Commission (NAPOLCOM) Exam
Ratings: 75.60% (Passed)
Oct. 28, 2007
SKILLS AND QUALIFICATIONS:
. Strong telephone skills
. Excellent skills in internet research, communication and
collaboration.
. Willing and able to handle a wide variety of tasks and committed in
accomplishing the job.
. Reliable, adaptable, flexible and can easily cope up with
challenging situations.
PERSONAL INFORMATION:
Age: 29
Birth date: June 22, 1985
Birth place: Quezon City
Gender: Male
Height: 5'6"
Weight: 155 lbs.
Status: Single
CHARACTER REFERENCE:
. Mr. Louie Lamis
Former Account Supervisor
. Mr. Christian Gines
Former Account Manager
. Ms. Molly Naigan
Former Account Manager