administrative, management, customer service, data entry

Location:

Posted:

February 05, 2015

SHAY C. HARDESTY

DENTON, TEXAS 76210

EMAIL: **************@*****.***

OBJECTIVE

TO OBTAIN A POSITION THAT UTILIZES BOTH MY EXCELLENT CUSTOMER SERVICE, OFFICE AND/OR SUPERVISORY SKILLS, AS

WELL AS, STAYING CURRENT WITH TECHNOLOGY. IT IS IMPORTANT TO ME TO CONTINUE GROWING BOTH INDIVIDUALLY AND

PROFESSIONALLY.

EDUCATION

CONRAD HILTON THLA

CERTIFICATION IN HOTEL AND RESTAURANT MANAGEMENT (JANUARY 2012 - JANUARY 2012)

ATI CAREER TRAINING CENTER

INCOMPLETE (WITHIN 3 MONTHS OF GRADUATION) MEDICAL ASSISTANT CERTIFICATION (AUGUST 2009 - MARCH

2010)

EXPERIENCE

VITTYS SPORTS BAR (AUGUST 2014 - CURRENT) BARTENDER; ASSISTANT MANAGER

THE DRAFT HOUSE (MAY 2014 - AUGUST 2014) BARTENDER; HEAD COCKTAIL

THE BILLIARD DEN (JANUARY 2013 - MAY 2014) BARTENDER

WIZARDS SPORTS CAFE (JUNE 2011 - FEBRUARY 2013) HEAD BARTENDER

LA QUINTA INNS & SUITES (JULY 2008 - JUNE 2012) FRONT OFFICE MANAGER

CAFE BRAZIL (JUNE 2004 - JULY 2008) ASSISTANT GENERAL MANAGER

SKILLS

CUSTOMER AND GUEST SERVICES/SATISFACTION, COMPUTER SAVVY, FLUENT IN EXCEL, POWERPOINT, QUICKBOOKS,

OUTLOOK WINDOWS SOFTWARE AND OPERATING SYSTEMS, IOS, LEADER, 60 WPM, DATA ENTRY, P&L, MOST TASKS IN

OFFICE SETTING REQUIRE LITTLE TO NO SUPERVISION, ACUPUNCTURE, VITALS, MIXING AND SERVING COCKTAILS TO GUESTS

WHILE PROVIDING APPROPRIATE ENTERTAINMENT OR CONVERSATION, I WILL ENSURE MY GUEST AND\OR CLIENTS ARE

SATISFIED AND RETURN AGAIN AND AGAIN! I AM FRIENDLY DEPENDABLE, HONEST AND LOYAL.

ACHIEVEMENTS

CERTIFICATION IN HOTEL AND RESTAURANT MANAGEMENT (JANUARY 16, 2012) COMPLETED THE THLA SHORT COURSE

SCORED 89% ON FINAL EXAM