Human Resources Training
Resume:
AVERY D. VAUGHN
Arlington Heights, IL. 60004
***********@*******.***
HUMAN RESOURCES MANAGEMENT - MULTI-UNIT OPERATIONS
EXECUTIVE PROFILE
Human Resources Management /Business Partner possessing expertise directing
HR projects for multi-unit operations for private industry, proprietary
schools and the US Navy. Over 18 years of experience overseeing HR
policies, securing the highest level of talent and meeting business goals.
MASTER OF BUSINESS ADMINISTRATION HUMAN RESOURCE MANAGEMENT.
HUMAN RESOURCES
. Leadership to 230 employees including designing and implementing
innovative training company-wide; expertise improving hiring
methodologies reducing attrition and retaining top producing talent.
. Directly involved in the implementation of an HRIS for the first time
in the company.
TALENT ACQUISITION
. Manage the recruitment policies to obtain special talent for exempt
and non-exempt staff members. Understand recruitment strategies,
screening, interviewing, job offers, promotions, training and
development to ensure the highest production levels for company.
COMPLIANCE POLICY AND EMPLOYEE RELATIONS
. Strong knowledge of Employment Law, Worker's Compensation, FLSA, FMLA,
ADA, ADEA, EEO, Title VII of the Civil Rights Act & OSHA safety
programs, Drug Testing, Discrimination, Unemployment Compliance,
Regulatory, DOT policies governing company responsibility and employee
rights.
. Identified and restructured Human Resource polices to ensure company
is in compliance with federal, state laws. Expertise in reviewing
strategies that govern company responsibility and implement methods
and programs to ensure good company standing.
BENEFIT PROGRAMS
. Manages Short and Long Term Disability, Worker's Compensation, COBRA,
Wellness Program, HIPPA, Risk Management and Safety Programs.
. Manages Open Enrollment, worked with an insurance broker to choose
plan options, and advised employees on options available to them.
CONFLICT RESOLUTION
. Excellent conflict resolution and leadership skills handling various
situations quickly and directly in a positive and constructive manner
while maintaining strict confidentiality. Methodical decision maker.
PROFESSIONAL WORK HISTORY and CAREER HIGHLIGHTS
BRILEX, LLC.
3/2014-present
HUMAN RESOURCES MANAGER/BUSINESS PARTNER
. Manage and oversee the human resources department for 6 separate
companies with a staff of 230 employees.
. Adhere to all EEO laws for meeting recruiting needs. Developed
partnership with local accredited truck driving schools to conduct
presentations for recruiting purposes.
. Implemented and instructed new employee interviewing process
throughout the company improving hiring methods. To date, hired 30 new
employees with a 96.2% retention rate
. Draft and deliver all Employment Offer Letters for prospective
employees. Maintain contacts with new hires prior to starting;
conduct new hire orientation. Ensure new hire paperwork is completed
accurately (i.e. I-9, W-4, benefits paperwork, etc.).
. Managed third party background or MVR's on potential job applicants.
Informed job applicants of their acceptance or rejection of
employment. Plan and conduct new employee orientation to foster
positive attitude toward organizational objectives. Scheduled and
conducted the Handbook and Policy Orientation. Coordinated Safety
Orientation specific to their position with Safety Director.
. Through Human Resource Planning, proactively coordinate with Vice
President of Operations to ensure departmental staffing needs are
satisfied.
. Conducted job analysis throughout the company and updated 12 job
descriptions in accordance with DOL standards. Reclassified jobs
throughout company to ensure compliance with Fair Pay Overtime
Initiative Act.
. Administer employee benefit programs and organize the annual open
enrollment sessions. Provide current and prospective employees with
information about policies, job duties, working conditions, wages, and
employee benefits. Examine employee files to answer inquiries and
provide information for personnel actions. Answer questions regarding
examinations, eligibility, salaries, benefits, and other pertinent
information.
. Health and Benefits Coordinator. Oversees open enrollment and
identifies optimal plan for company's employees. Ensures company is in
compliance with Patient Protection Affordable Care Act.
. Oversees 401K plan for 230 employees assisting employees with
Separation, In-Service, Hardship, and Rollover documents.
Resume of: AVERY D. VAUGHN Page 2
. Maintained communication with all departments to implement HR polices.
Conduct monthly managers training focusing on employee relations,
maintaining quality staff, progressive discipline, EEO laws.
. Wrote and implemented an Organizational Incentive Program that
recognizes superior employee performance. Recognizes Employee and
Driver of the Month.
. Developed company's Employee Performance Evaluation process, and
reviews each performance evaluation for accuracy prior to reviewing
with the 230 employees.
. Restructured Employee Handbook which provided additional company
policies and procedures, reducing employee violations. Created the
Mission and Vision statement, as well as, Company Core Values.
. Directly involved in the implementation of an HRIS for the first time
in the company.
. Manages Payroll Department, which supports all 6 companies.
EDUCATION MANAGEMENT CORPORATION 6/2012
- 3/2014
THE BROWN MACKIE COLLEGES
SR. HUMAN RESOURCES DIRECTOR of RECRUITMENT
Served campuses in: Cincinnati, OH; Merrillville, IN; Quad Cities, IA
. Directly responsible for the marketing strategies and employee
performance for recruitment in three campuses. Started with a smaller
campus and worked up to the largest campus in the system. Hired,
trained and supervised teams, ranging from 8 to 22 employees.
. Managed hiring of all admissions staff, maintained staffing plans, and
lead the training, development, motivation, and ongoing management of
staff including monthly, quarterly and annual reviews; new hire and
veteran training; ongoing observations; turnover prevention via
training and support provided.
. Created training programs tailored for each campus, monitored staff
performance and ensure all staff meets quality recruitment quotas.
. Conducted and delivered performance appraisals; rewarded good
performance, created training plans for those not achieving
performance goals, and succession plans to ensure quality employees
are retained.
. Maintained confidential employee records without comprising integrity
of employee information.
. Consistent and decisive leader in handling disputes, terminating
employees and administering disciplinary procedures when necessary to
maintain a complete, successful team.
. Ensured that each campus operated within compliance as described by
various Federal, State, Department of Education and Accrediting
Council for Independent Colleges and Schools (ACICS) standards.
. Served as a member of the Executive Committee (EC) and worked with all
departmental managers to ensure an accountable and collaborative
culture.
. Led and developed initiatives to achieve staffing plans.
VATTEROTT EDUCATION CENTERS, INC.
7/2010- 6/2012
COURT REPORTING INSTITUTE of DALLAS
CAMPUS HUMAN RESOURCES AND OPERATIONS DIRECTOR, 3/2011 - 6/2012
. Directly responsible for the profit & loss, and budgeting for the
Court Reporting Institute of Dallas Online program. Managed the key
metrics of the institution including new student enrolment,
persistence (retention), average quarterly starting student body,
revenue, operating income, operating margin, new programs, program
rollout, graduate employment rate, graduate starting salaries,
student, graduate and employer satisfaction and fiscal operations.
. Managed hiring of all staff, maintained staffing plans, and lead the
training, development, motivation, and ongoing management of staff
including monthly, quarterly and annual reviews; new hire and veteran
training; ongoing observations; turnover prevention via training and
support provided.
. Conducted and delivered performance appraisals; rewarded good
performance, created training plans for those not achieving
performance goals, and succession plans to ensure quality employees
are retained.
. Consistent and decisive leader in handling disputes, terminating
employees and administering disciplinary procedures when necessary to
maintain a complete, successful team.
. Ensured that the Campus is operating within compliance as described by
various Federal, State, Department of Education and Accrediting
Council for Independent Colleges and Schools (ACICS) standards.
. Coordinated operations of Campus academic and educational services
with the Director of Education. Ensured that quality academic and non-
academic staff are hired, developed, and retained.
COURT REPORTING INSTITUTE OF HOUSTON
HUMAN RESOURCES DIRECTOR OF RECRUITMENT, 7/2010-3/2011
. Conducted training and coaching to reinforce state, federal and
proprietary policies and regulations. Collaborated with other
departments to develop and implement strategic objectives and
marketing activities.
. Managed daily admission activities; supervised, monitored and analyzed
admissions performance and trends. Improved interview to enrollment
conversation rate from 36 % to 68 % while maintaining cancellation
rate of 8%; Increased enrollment by 47%. Supervised four Education
Counselors.
. Planned, managed and executed campus events, such as career days, open
house, student orientation, referral drives, and student council
organizations.
UNITED STATES NAVY
1988 - 7/2010
REGIONAL DIRECTOR OF RECRUITMENT, 1998 - 7/2010
. Directly responsible for the management and training of 8 Regional
admissions/recruiting offices including the management of a staff of
23 sales professionals in the recruitment of individuals for the US
Navy. Developed strategic plans to target high schools, career fairs
and other recruiting events.
Resume of: AVERY D. VAUGHN Page 3
. Trained staff in presentation techniques, highlighting advantages of
the US Navy. Approved/revised daily recruiting activities to achieve
goals. Drafted and implemented a comprehensive program improving
recruitment; reduced attrition by 32%; instituted a training program
which develops subordinates at a rapid pace resulting in highly
qualified staff members. All recruiting stations under regional
direction consistently exceeded goals.
. Performed staffing duties which include dealing with disputes,
terminating employees and administering disciplinary procedures.
. Provided leadership support if an employee had harassment issues or
complaints. Composed suspension and termination letters for manager.
Advised managers on organizational policy matters such as equal
employment opportunity and sexual harassment and recommended necessary
changes.
. Analyzed and modified compensation and benefits policies to establish
competitive programs and ensure compliance with legal requirements.
Coordinated training to enhance employee development and health and
safety programs. Maintained records and compiled statistical reports
concerning personnel-related data such as hires, transfers,
performance appraisals and absenteeism rates. Analyzed statistical
data and reports to identify and determine causes of personnel
problems and developed recommendations for improvement of
organization's personnel policies and practices.
SENIOR DISTRICT TRAINER, 2007 - 2009
. Directly responsible for the training and development of 200 Navy and
civilian personnel in 40 recruiting offices covering 3 states.
Improved personnel qualifications from 60% to 95% within 6 months.
Recipient of numerous awards including Regional Director of Admissions
Supervisor of the Year, for 2007, 2003, 2002, 2000, 1999. Top Senior
Enlisted of the Year, 2006 out of 140 individuals. Developed
PowerPoint presentations on Tri-Care Reserve Plans which increased
enrollments into the medical program. Improved production of zone
from 52.4% to 104% within one year in recruiting efforts.
. Managed multi-unit recruiting stations receiving 48 Recruiting
Excellence Gold Wreaths during career. Recipient of numerous Navy
commendation medals. Trained developed, and coached over 200 Navy
recruiters in sales techniques.
OPERATIONS SPECIALIST - RECRUITER, 1988 - 1998
EDUCATION
MASTER OF BUSINESS ADMINISTRATION HUMAN RESOURCE MANAGEMENT, 2014
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, CALIFORNIA COAST
UNIVERSITY, 2011
CERTIFICATIONS & ASSOCIATIONS
Member, Society for Human Resource Management
Achieve Global - Certified through US Navy - Coaching and Supervisory
Skills, Sales Applications
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