Customer Service Medical

Keshalu Simpson

*** * ******** ******

Valley Stream, NY 11580

Tele: 347-***-****

Email: *******@***.***

Summary:

** ***** ********** ** * dedicated Administrative / Management Professional

Education:

2012 – Present – Mercy College (Distance Learning)

Bachelor of Science (B.S in Behavioral Science)

10/2004-10/2005: Medgar Evers College, Brooklyn, NY

Certificate: Medical Billing/ Coding

Course Content:

Medical Records Analysis, Anatomy and Physiology, Medical Terminology, ICD-9- CM Coding, CPT-4 Coding, Computerized Medical, Billing ( Using NDC- Medisoft)

3/97-6/99: American Center for Career Training, New York, NY

Certificate: Travel and Tourism

Course Content:

Domestic and International Reservation for Airlines, Hotel and Cruises, Sales, Customer Service, Word Processing, Accounting, Mathematics, Business English

1/95-6/95: University College of the West Indies, Jamaica, W.I.

Certification: Interrupted due to immigration to USA

Course Content: Geography, Economy, Mathematics and English

9/89-6/94: Ocho Rios High School, Jamaica, W.I.

Major: Business Management

Experience:

1/03-Present (Part time): American Medical Services, P.C.

Position:Manager/Patient Coordinator

Responsibilities: Supervise office support staff, Interview, hire, train and evaluate all support staff, Respond to patients, patients families and other third party carriers questions and resolve issues, and promote a positive morale.

Scheduling patients appointments using NDC Medisoft, Checking eligibility, Make referrals for patients to Specialists, home care and other in home services needed to be done by office. Paying all Invoices, ordering all office and medical supplies.

11/00-1/2011 : Global Alliance IPA, Inc, Brooklyn, New York

Position: Director of Internal Affairs

Responsibilities: Preparing annual operating plans and budget on a timely basis, Internal Communications. Maintenance of Physician membership database and Credential files, Credentialing Tracking. Arrange meeting and education seminars.

Process and sign all Capitated and Fee For Service checks from health plans for all Doctors using Quick Books Pro. Booking and making necessary Travel arrangements for Physicians. Physician Liaison

President: Dexter A. Mckenzie

10/98-10/00: The GAP, New York, New York

Position: Lead Cashier/ Floor Supervisor

Responsibilities: Delegating of duties to subordinate staff, inventory maintenance, apparel sales and light accounting.

Skills: Microsoft Word, Excel, Powerpoint, Outlook, and Excellent Communications Skills

Community Service:

Committee to Elect Dexter Mckenzie, 2009

Position: Treasurer

Organization: Provident Clinical Society (PCS) 2005- Current

Position: Administrative Staff for Health Fair and Community Outreach Activities.

Friends of Kevin Parker

Position: Host Committee

Help to raise funds for Senator Parkers campaign

Organization: Big Sisters Worldwide Inc 2008 - Current

Position: Founder/President - The organizations mission is dedicated to positively impacting the lives of youths in our community. This can be accomplished through being committed to: Improving Social Skills and Emotional Well-being, Enhance Academic Experience, Increase Health Awareness. We have partnered with other organizations like Medgar Evers College’s summer youth program through the DYCD.

Honors: VIP Member”2011” Cambridge Who is Who

REFERENCES AVAILABLE UPON REQUEST

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