Customer Service Sales
Resume:
CHANTELLE BRADSHAW-PALMER
London, ON N5Y 4X7
*********.********@************.***
QUALIFICATIONS
. Initiative, enthusiasm, and effective time management skills to
perform assigned duties and manage time efficiently without constant
direct supervision
. Able to work effectively in an interdisciplinary team environment to
set goals, resolve problems, and accomplish objectives
. Excellent written and verbal communication skills
. Proficient in Microsoft Office (Word, PowerPoint, Office etc.)
EDUCATION
Physiotherapy/Occupational Therapy Assistant Diploma
May 2013- May 2014
triOS College London, ON
WORK EXPERIENCE
Pandora London, ON
November 2014-January 2015
. Provided exceptional customer service and built brand awareness
through excellent product knowledge
. Assisted customers with their choices of products
. Executed merchandising policies, merchandising, window display
presentations, and packaging
. Maintained all stock inventory replenished levels as per Company
policies and best practice
. Followed all company policies and procedures with regard to POS usage
. Used teamwork to assist all associates in providing excellent
customer service and maintaining store standards
. Communicated effectively and professionally with all associates and
customers within the store
Meridian Spine and Joint Physiotherapy London, ON
June 2014- August 2014
. Administers specific modalities and treatment programs at the
instruction of the Physiotherapist, including ice/heat, TENS, Paraffin
Wax
. Assists clients in AROM/PROM exercises
McGarrel Place Long Term Care London, ON
May 2014-June 2014
. Help clients with rehabilitative activities and exercises outlined in
a treatment plan developed in collaboration with an occupational
therapist
. Monitors/observes the client's response to treatment, documenting
effects and informing the therapist of any positive or adverse
effects
. Able to complete workload statistics
. Assists the therapist in the collection of data for use in the
assessment and reassessment process
. Reinforces education programs under the direction of the therapists
regarding energy conversation, use of assistive devices, joint
protection, posture, etc.
Walmart London, ON
August 2012- October 2013
. Merchandised fashion department monthly, according to trends, style,
category etc.
. Maintained thorough knowledge of store merchandise to provide helpful
advice to customers
. Conducted transactions with cash, credit cards, coupons, and gift
certificates in a fast paced environment
London Hospital Linen Services Inc. London, ON
February 2009- August 2011
. Placed and inspected hospital linen such as bed sheets, face cloths,
pillow cases etc. onto sterilized carts
Zellers London, ON August
2007- February 2008
. Maintained thorough knowledge of store merchandise to provide helpful
advice to customers
. Assisted with financial functions, such as tending to the cash register
to process purchases in a fast-paced environment
. Informed customers of all current and upcoming sales related to
merchandise giving consumers a better understanding of how to save money
on their purchases by utilizing the promotions offered
A &W London, ON
August 2005 - September 2006
. Provided clear, polite, and positive communication with diverse guests
and co-workers to ensure seamless order placement
. Operated cash register and made accurate change in a fast-paced setting
. Awarded a perfect employer score from a mystery shopper by achieving
outstanding customer service
. Described menu items/ daily specials in detail and provide
recommendations when requested
. Up-sold food and beverage orders on a daily basis in order to increase
sales
VOLUNTEER EXPERIENCE
London International Children's Art Festival London, ON
June 2007
. Organized and supervised arts and crafts station (approximately twenty-
thirty children at a time), offered and distributed pamphlets to the
visitors, and assisted in the removal of garbage throughout and after
the event
The Salvation Army London, ON
May 2007
. Distributed pamphlets throughout the community for donations to help
those in need
CERTIFICATIONS/MEMBERSHIPS
Canadian Physiotherapy Association
CPR/ First Aid Certification
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