Customer Service Medical Assistant
Resume:
Shawanna Wright
Conyers, Georgia
**************@*****.***
SUMMARY
To become a successful and progressive member of a company
SKILLS
Insurance Claims
Typing/Data Entry
Excel Power Point
MS Word
Medisoft
Medical Terminology
Strong Clinical Support skills
WORK EXPERIENCE
Georgia Clinic Decatur
Decatur, GA
09/09- 12/14
Medical Assistant
Duties: Interviewed patients to obtain medical information such as vital signs, weight, and
height.
Performed office duties such as answering phones, taking dictation and completing insurance
forms, process electronic claims, file medical records, schedule appointments
Operated electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
Take vital signs and injections, Capillary glucose testing, venipuncture and routine urinalysis,
venipuncture control instrument, preparing specimen for lab transport, specimen processing.
Bank of America
Kennesaw, GA
06/08- 08/09
Customer service representative
Duties: Customer service/ sales representative collections
Up sale products and services relevant to particular accounts
Collecting on past due accounts buckets 0-2 (over limit to 60 days past due)
Locate and notify customers of accounts by mail, telephone, or email.
Helping customers with their credit card accounts and resolving any issues.
EDUCATION
Sanford Brown College,
Atlanta, GA
Allied healthcare science/ medical assistant 2010
DeKalb Technical College
Clarkston, GA
Cosmetology 2008
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