Doreen V. Morales
Plainfield, Illinois 60544
********@***.***
Summary of Eighteen years in customer service and
Experience: patient care during which I moved up
from optical frame stylist to optician,
proficient in optical sales, pre-testing
patients, helping patients with insurance,
recommending products and patient care.
Objective: Seeking work in a medical office setting,
based on my experience but would be open
to other positions that may be available. I
am a team player and work well with co-
workers. I have basic computer knowledge,
well organized, and dependable. My
strengths are customer service and problem
solving.
Education: Graduated Thomas Kelly H.S.
Graduated National Edu. Center Medical-
Assisting.
Experience: Family Eyecare, Lockport, Illinois
2005 to Optician/Optical Sales
Present In charge of pre-testing patients, input info
Into computer, help patients pick correct
glasses in conjunction to their wants and
needs. Dispense eyeglasses and contact
lenses, frame repair and adjustments.
My position also required answering the
Phone and solving customers issues.
Lenscrafters, Joliet, Illinois
1997 Pre-test patients, computer input, and
2005 dispense contact lenses. Leader in optical
Sales.
Jewel Food Store, Joliet, Illinois
1996 Deli-clerk. Assisted customers, answered
1997 phones.
Interests: I enjoy organic gardening, reading books,
And interacting with animals.
References: Furnished upon request.