Certified Trainer & Clinical Transformation Specialist
Resume:
Dear Project Manager:
I am writing this letter of application with desires for employment as an
Epic Certified Clinical Transformation Specialist and Build Analyst with
your organization. I have enclosed my resume to give some insight regarding
talents and duties.
In my position with University of Maryland, I streamlined Inpatient
workflows that allowed the Stork EMR team to create integrated build
between seven Epic applications. I worked under strict timelines to
transform the Epic Model system package into a trademarked product that
will transform the way care is given to patients while standardizing
methods of care using Best Practice Modeling. I created build for team
Stork master files to facilitate department workflows, company culture and
clinical policies for providers, nursing, and support staff.
I have created workgroups to task the challenge of making sure that local
system issues and workflow discrepancies were addressed while in the design
phase. Creating these workgroups and tasking them to make sure that we were
ahead of the curve when build notices were submitted and enterprise build
resulted in policy changes for the clinical staff. I was also responsible
with performing unit and integrated testing on build to assure the
functionality was correct from our proof of concept build to the test
build.
Once my assigned build was done I transitioned to the role of Clinical
Operations Strategist to aid Business Operations with a full-scale gap
analysis between system build. This was to determine the amount of decision
revision needed with the additional functionality from the Epic Released
Stork content. Other duties included modifying workflows to reflect Epic
Upgrade build and tasking each application to meet with Business Operations
to verify there was no additional build needed.
I would gracious accept an opportunity to work with the professionals in
this organization. Would you please contact me at the above address or
telephone numbers for any additional information you may require.
Sincerely,
Shelvia D. Stewart
Shelvia Denine Stewart
9498 Carnes Crossing Circle
Jonesboro, Georgia 30236
RESUME
Clinical Transformation Specialist & Analyst, Univ of Maryland, 10/13-
12/14
(Create LVW for Labor and Delivery Grease Board and Manager
(Security Class for Obstetric Users
(Flowsheet creation for C Section Workflow
(Unit & Integrated testing script development
(Validation sessions from business owners
(OB Workflow redesign
(Gap Analysis for policy modifications
(Shadowing of OB departments
(Create Unit, Integrated, and Revenue scripts for Stork
(Role Testability Matrix
(Training Curriculum Development and QSG creation
(Work as Clinical Transformation Specialist with SME and business
owners
(Go Live Dress rehearsal prep
(Go Live Support
(Post Go Live Enhancements
(System Upgrades
(Nova Notes
(Reporting Workbench modification of Model Reports
ICD 10 Conversion Analyst, John C. Lincoln Memorial Hospital, 05/13-09/13
(Analyze AMB and IP masterfiles based on GEMS data
(Update masterfiles with ICD 10 compliment
(Mapping of ICD codes to complete History Questions workflow
(Build specs to allow for use of Diagnosis Calculator
(Modify Integrated test scripts to include ICD 10 functionality
(Inform MD SME to new AMB and IP workflow changes
(Training Boot camp for Mid Levels and Providers to demo best
practice
Clinical Ops Strategist & Liaison, Cleveland Clinic Abu Dhabi 11/20/11-
3/14/13
(custom Business Intelligence options on Inpatient Meaningful
Use reports
(ICD-9/ICD-10 upgrade Epic Build (EDG,HPX,VCG,SNOMED concepts)
(customize Core measures build for Reporting Workbench
(reconfigure Reporting Workbench templates with CCAD specifications
(facilitates clinical content sessions for all Inpatient Decision
Support options
(coordination for all Non-EAP master file build
(update all Epic Model LRP records for Inpatient Reports
(update all Epic Model LPG records with CCAD international
specifications
(Build all CCAD hospital system lists and PAF columns
(create department workflows from Health Authority Abu Dhabi regs
(create scripts unit and integrated testing for Inpatient Orders
(participated in workgroups: security class and hospital office
department
Business Analyst/ Principle Trainer, Bon Secours Health System 11/13/06-
11/06/11
(build customized flowsheets from the Epic Model System software
(create custom power point presentation and detailed scripts for
sessions
(perform scenario-based demonstrations of IP Clindoc functionality
(lead sessions and validate custom build during DBV sessions
(create parking lot tracker to attain accuracy for follow up build
(follow up on items escalated to PDT & CDLT respectively
(current and future state analysis of integrated workflows
(perform unit testing to assure accuracy of build between
environments
(develop custom workflow derived quick start guide for Nursing
Services
(create scenario-based exercises for training environment practice
(clinically relevant patient creation and build in training
environments
(perform training audits to remediate if deemed necessary or upon
request
(item analysis for standard fairness of proficiency examinations
(participate in Credentialing Local System trainers
(serve as administrator of Healthstream for courses and end user
transcripts
(Zone Leader at go-live to log/track issues in HEAT for Command
Center
(worked with executives to develop education program and
training support
Clinical Liaison & System Analyst, Kaiser Permanente 9/04-06/16/06
(train physicians, nurses, and support staff on KP
HealthConnect
(promote enhanced and new policies for clinical
documentation
(design and reinvent workflows to promote Best Practice
(maintain issues log to track and prioritize problems in
HealthConnect
(host huddles to open dialogue about upgrades or
enhancements
(created a 'Think Tank' to nominate department champions
(provided one-to-one tutoring for professionals not
capturing workflow
(reinforce initial training throughout go live
(perform audits as needed to document proper protocols are
followed
(issue monitoring, tracking, and finalization
(advisory group meetings to include physician & ancillary
content
(participated in go-live support, issue resolution, and
management
(group presentation and speaking through educational lunch
& learns
(performs test to make sure of appropriate functionality
in software
Nurse IT Analyst, Emory Women's Reproductive Medicine 6/02-9/05
(train and orient new hires on Cerner Powerchart
(curriculum development for In-vitro
department
(create and redesign workflows for EMR implementation
(design models for build and validation for Section of
OB/GYN&IVF
(develop clinically relevant in system project to aid in
proficiency
(patient build for training environment
(maintain timelines and milestones set by Project
Management Office
(real time analysis of software malfunction or unsupported
workflow
(identify problems and recommend corrective actions to
build team
Bachelor of Science Healthcare Business Management, Clayton State
Univ
Certified, Epic Inpatient Clin Doc and Stork
Proficient, Epic Orders and Ambulatory ICD-10
Pursing, International Masters of Business
Administration
Shelvia Denine Stewart
9498 Carnes Crossing Circle
Jonesboro, Georgia 30281
REFERENCES
Demetra Searcy
Clinic Administrator
Emory Women's Center & Emory Reproductive Center
Atlanta, Georgia
Jawana D. Daugherty
Front Office Supervisor & Coordinator
Montreal Internal Medicine
Atlanta, Georgia
Vicki Freeman
Lead Application Coordinator
Bon Secours Health System, Inc.
Richmond, Virginia
Joy Ingram
Front Office Coordinator
Clean Air Campaign
Atlanta, Georgia
Alan Johnson
Medical Center Administrator
Certified Business Consultant
Kaiser Permanente Georgia Region
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