Manager Management

LORENZO BRYANT

614-***-**** . ****************@***.***

Having benefited from the quality of service and financial positions of

agencies and firms in both the public and private sectors, I am now seeking

to join your company in a management position. With more than 10 years of

experience in conceiving new programs or effecting dramatic changes to

existing ones while inspiring people to excel in daily tasks, l feel

confident in my abilities to produce exceptional results for your

organization.

My positions have ranged from Business Development Director for a real

estate firm to Grants Administrator and Special Projects Manager for a

public housing authority, all requiring goal setting, planning, and

leadership of people. In these and other roles, my accomplishments have

included:

1. Eliminating potential cash flow problems associated with eviction

processes and enhancing investors' rights by restructuring documents and

replacing land contracts with lease options.

1. Heightening fiscal position and service quality by investigating value

of outsourced services and gaining support for canceling contracts.

1. Improving housing authority and resident relations by instituting

resident council to represent each community.

1. Directed program success from failing conditions with no direction to

viable program recognized by HUD for effectiveness through creative

thinking and aggressive action in winning support from outside agencies.

1. Producing $800,000 in incremental budget dollars and rescuing $1.5

million in grant funds.

1. Increasing occupancy rate from 48% to 100% for 998-unit community within

6 months by collaborating with residents and public safety teams to

evict and remove individuals engaging in illegal activities and non-

payment of rent, thereby enhancing curb appeal.

For a more detailed presentation of my background and skills, please review

the enclosed resume. I feel that an interview will be the best forum to

discuss my capabilities. Please contact me at your earliest convenience.

Thank you for your consideration.

Sincerely,

Lorenzo Bryant

LORENZO BRYANT

614-***-**** . ****************@***.***

Management: Team Leadership, Project Administration

I am a problem-solver, a hands-on manager with over 12 years of experience

in directing implementation of various programs, through supervision of

staff and service providers. I set aggressive goals and offered firm

direction in meetings, exceeding objectives for financial goals while

maintaining compliance with all relevant regulations.

Business Development . Project Management . Marketing . Regulatory

Compliance

Administrative, Operational Streamlining . Vendor Management . Customer

Service

Financial Controls . Management Reporting . Program Development

Professional Experience

Community Housing Network (CHN), Columbus, Ohio 2010-present

Assistant Director of Property Management

Supervises Leasing Coordinators, Rent Subsidy Specialist, Resident

Managers,

Recertification Specialist and Property Management Secretary.

Manages entire Section 8, HUD, LITCH section 42 and Shelter Plus Care

subsidies to ensure that all programs are in compliance. Has a working

knowledge of Yardi software program.

Assists with the operations and Lease-up for 1,870 housing unit.

American Bank (National Lending Center), Columbus, Ohio . 2009-2010

Senior Banker (call center)

Responsible for the administration and direction of the Mortgage Lending

Program; ensures

Compliance, sound and profitable mortgage loan portfolio is maintained;

oversees the activities of the Mortgage Loan Department; processing and

loan customer service and all related activities. Performed oversight of

Account Reps and other duties of departmental staff.

MILLENNIUM REAL ESTATE SERVICES, Columbus, Ohio . 2005-2008

Residential and commercial real estate company specializing in loan

brokerage and property development services.

Business Development Director (call center)

Directed real estate acquisition and property management services to

private investors; adding to their residential property portfolios and

generating revenue. Researched and identified investment properties meeting

financial return criteria (equity position and positive cash flow after

mortgage payments and expenses).Structured, prepared, and negotiated

leasing documents. Oriented tenants to properties, collected all payments

due (e.g., security deposits, rent, maintenance fees), in cooperation with

tenants. Educated investors on Fair Housing Act regulations and legal

processes associated with the eviction process. Informed investors of goals

pertaining to, property management issues, and financial performance.

Major Contributions:

. Grew investment portfolios and revenue base by establishing

relationships with 25 investors who each purchased a minimum of 3

properties including 4 who bought over 5 properties.

. Eliminated potential cash flow problems associated with eviction

processes and enhanced investors' rights by restructuring documents

and replacing land contracts with lease options.

. Exceeded goals and earned recognition as Employee of the Month, 3

times.

COLUMBUS METROPOLITAN HOUSING AUTHORITY (CMHA), Columbus, Ohio . 1998-2005

Municipal agency providing safe/affordable housing to low resource, low

income residents, governed by United States Department of Housing and Urban

Development (HUD).

LORENZO BRYANT . Page 2 . ****************@***.***

Special Projects Manager/ Assistant Director of Property Management (2002-

2005)

Facilitated oversight over 100 Managers, Supervisors, and Maintenance crew

members, while being accountable for day-to-day operations of multiple

housing communities. Managed special assignments with focus on assuring

adherence to CMHA and federal regulatory requirements. Monitored

Outsourced management of 13 communities, reviewing weekly/monthly

operational reports and verifying compliance with contract specifications.

Created eviction process for all properties owned and controlled by CMHA in

partnership with an outside attorney. Processed documentation, represented

CMHA in court appearances, and offered guidance to hearing officers in

regard to rulings on resident disputes. Interviewed prospective candidates

when hiring for open position within the property management department.

Worked toward releasing liens on residential properties. Confirmed

eligibility of tenants for HUD home ownership program while

investigating/approving resolution of issues leading to initial placement

of liens on properties. Protected rents of tenants during initial years of

employment and calculated refunds due to tenants according to HUD's Earned

Income Disregard program.

. Accelerated eviction process by reducing number of administrative

tasks.

. Heightening fiscal position/service by investigating value of

outsourced services and gaining support for canceling contract.

. Bettered/standardized leasing documents as member of lease editing

team.

Grant Administrator (2001-2002)

Identified and coordinated appropriate social services/programs that

allowed senior adults (60 and older) to maintain self-sufficiency and

remain in senior housing communities. Administered $1.5 million grant

providing Medicaid/Social Security Insurance gap coverage. Evaluated grant

benefits and continually determined/acted upon methods of improvement.

Initiated conversations and secured assistance from site-based programs and

outside agencies such as Meals on Wheels, Southeast Mental Health, and

North Central Health Organization offering services such as home health and

housekeeping. Established, monitored, and managed contracts. Facilitated

weekly meetings with agency directors, discussing program plans, obstacles

and methods of overcoming challenges to promote progress.

Advocated for senior mentally challenged residents with CMHA, case managers

and the general public. Created EDSS (Economic Development & Supportive

Services) program materials that facilitated communications between clients

and service providers.

. Managed program success from failing condition with no direction to

viable program recognized by HUD for EDSS effectiveness through

creative thinking and aggressive action in winning support from

outside agencies.

. Produced $800,000 in incremental budget dollars and rescued $1.5

million in grant funding.

. Accomplished 95% resident retention rate servicing 1,700 people.

LORENZO BRYANT . Page 3 . ****************@***.***

Multi-unit Property Manager (1998-2001)

Controlled leasing, operations, tenant relations, and financial performance

of 3 housing communities with over 450 units. Created/administered

operating budgets. Managed18 employees who handled office duties and site

maintenance. Marketed, showed, and leased apartments, achieving targeted

occupancy rates and adhering to timeframes for unit turnover. Engendered

positive community relationships through monthly meetings and offering

conflict resolution with residents. Created community and agency

correspondence.

11. Increased occupancy rate from 48% to 100% for 98-unit community within

4 months through collaborations with residents and public safety teams

to evict/remove individuals engaging in illegal activities and enhancing

curb appeal.

11. Improved housing authority-resident relations by instituting resident

council to represent each community.

11. Bettered market positioning by initiating/securing buy-in from director

to upgrade vacant units with new tile floors/doors/appliances and

offering free rent for first month.

11. Recognized by management for success in leading turnarounds of troubled

communities.

LORENZO BRYANT . Page 4 . ****************@***.***

CITY OF COLUMBUS, Columbus, Ohio . 1997-1998

EBOCO (Equal Business Opportunity Commission Office) Manager

Devised/implemented strategies to facilitate access by minority/female

business enterprises (M/FBE) to city contracts valued at over $10,000.

Monitored compliance with EBOCO guidelines by explaining program to

directors, reviewing/evaluating departmental purchase orders/contracts, and

identifying/recommending contract participants by accessing M/FBE database.

Promoted equal opportunity in employment and business operations with

companies that had been awarded city contracts. Confirmed EEO (equal

employment opportunity) adherence by directing compliance officers to

perform site visits and evaluate employment practices. Established mentor

programs that enabled large companies to partner with minority/female

businesses on large universal term contracts.

ADDITIONAL EXPERIENCE

FRANKLIN COUNTY DEPARTMENT OF HUMAN SERVICES, 1992-1997

Case Manager

Handled caseloads as liaison between public assistance recipients/clients

and social service agencies, offering aid with job searches and monitoring

issuance of federal program funds.

EDUCATION

Bachelor of Science in Public Administration

Ohio University, Athens, Ohio

Associates Degree in Business Management

Wabash Valley College, Mount Carmel, Illinois

CERTIFICATION

Certified Construction Inspector, Housing Authority

Certified UPCS Inspector.

TRAINING

Property Manager

Section 42 Tax Credits

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