Customer Food

ARMANDO CHAVARRIA

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R E: D ist r ic t M a nager

T o w hom i t may concern,

I w ou l d app recia te you t a k i ng t i me ou t of you r busy schedu le to d iscuss

w i t h me, oppo r t u n i t ies w i t h you r company. I wou l d love t he oppo r t u n i t y to

j o i n you r a l ready successfu l team. I b r i ng yea rs of m u l t i u n i t exper ience

a long w i t h a p roven t r ack record of success. I t r u ly feel t ha t my p r io r

r en ta l a n d f i n a nc i a l i n d ust ry exper ience w i l l assist i n ta k i ng you r

company to t he next level. A t t ached is my resume an d I look fo r wa r d to

hea r i ng f rom you i n t he nea r f u t u re.

Respectf u ly,

M a n do Chava r r i a

WORK EXPER I ENCE

T-M O B I L E, E l Paso, Tx

• D i recto r of Sa les i n t r a i n i ng, November 2014 - P resent

T I T L E M A X, E L PASO, Tx.

• D I S TR I C T M A N AGER, M ay 2012 – November 2014

O versee 12 T i t lemax loca t ions, Genera l M a nagers, Sto re

M a n agers a n d Custome r serv ice rep resenta t i ves

• Con d uct weekly sa les d r i ven, mot i va t iona l a n d perfo r ma nce

enhanc i ng meet i ngs

• P la n a n d d i rect sta f f i ng, t r a i n i ng, a n d pe rfo r ma nce eva l ua t io ns to

develop a n d con t ro l sa les an d serv ice p rog ra ms.

• Deter m i ne p r ice schedu les a n d d iscoun t r a tes.

• Rev iew opera t iona l recor ds an d repo r ts to p ro ject sa les an d

dete rm i ne p rof i t ab i l i ty.

• Mo n i to r customer p references to deter m i ne focus of sa les effo r ts.

• P repa re bu dgets an d app rove budget expend i t u res.

• Confe r or consu l t w i t h depa r t men t heads to p l a n a dver t is i ng effo r ts

a n d ma r ket i ng st ra teg ies

• Assess ma r ket i ng poten t i a l of new an d exist i ng sto re loca t ions,

cons i de r i ng sta t ist ics an d expend i t u res.

• Rep resent company a t t r a de associa t ion meet i ngs to p romote

p rod ucts.

• Resolve customer comp la i n ts rega r d i ng sa les an d serv ice.

• Perfo r m mont h ly au d i ts to deter m i ne perfo r ma nce level, comp l i a nce

l evel an d el i m i n a te f r a u d oppo r t u n i t ies

D E A L ER SERV IC ES CORPORA T I O N, E L PASO, Tx.

• R EG IO N A L D I R EC TOR, Ap r 2006 – M ay 2012

• Respons ib le fo r a 22 m i l l io n do l l a r po r t fo l io to i nc l u de E L PASO T X.

/ N EW M E X I CO Region

• M a r ket an d develop re l a t ions w i t h loca l au tomot i ve dea lers an d

a uct ions

• A na lyze cred i t d a t a a n d f i n a nc i a l sta tements to deter m i ne t he deg ree

o f r isk i nvolved i n extend i ng cred i t or len d i ng

• money.

• P la n a n d d i rect sta f f i ng, t r a i n i ng, a n d pe rfo r ma nce eva l ua t io ns to

develop a n d con t ro l sa les an d serv ice p rog ra ms.

• Deter m i ne p r ice schedu les a n d d iscoun t r a tes.

• Rev iew opera t iona l recor ds an d repo r ts to p ro ject sa les an d

dete rm i ne p rof i t ab i l i ty.

• Fo r m u l a te, d i rect an d coord i n a te ma r ket i ng act i v i t ies an d po l ic ies to

p romote p rod ucts an d serv ices, wor k i ng w i t h

• adve r t is i ng a n d p romot ion ma nagers.

• Respons ib le fo r t he rema r ket i ng or a uct io n sa les of reposed i nvento ry

• T i t le ma nagemen t

• I n ven to ry a u d i ts

E n te rp r ise Ren t a Car, E l Paso, Tx.

• D is t r ic t M a n ager / A i r po r t M a n ager, M a r 2001 – Ap r 2006

• Respons ib le fo r t he No r t he r n New Mex ico, Sout he r n Co lo ra do

t e r r i to ry

• P la n a n d d i rect sta f f i ng, t r a i n i ng, a n d pe rfo r ma nce eva l ua t io ns to

develop a n d con t ro l sa les an d serv ice p rog ra ms.

• Deter m i ne p r ice schedu les a n d d iscoun t r a tes.

• Rev iew opera t iona l recor ds an d repo r ts to p ro ject sa les an d

dete rm i ne p rof i t ab i l i ty.

• Mo n i to r customer p references to deter m i ne focus of sa les effo r ts.

• P repa re bu dgets an d app rove budget expend i t u res.

• V is i t f r a nch ised dea lers to st i m u l a te i n te rest i n estab l ish men t or

expans ion of leas i ng p rog ra ms.

• D i rect, coord i n a te, a n d rev iew act i v i t ies i n sa les an d serv ice

a ccoun t i ng an d recor d keep i ng, an d i n receiv i ng an d

• sh ipp i ng opera t ions.

• Assess ma r ket i ng poten t i a l of new an d exist i ng sto re loca t ions,

cons i de r i ng sta t ist ics an d expend i t u res.

• Rep resent company a t t r a de associa t ion meet i ngs to p romote

p rod ucts.

Go l den Co r r a l, E l Paso, T X.

• Genera l M a n ager, Aug 1996 – M a r 2001

• Respons ib le fo r a l l facets of t he p ro f i t a n d loss sta tement

• Schedu le sta f f hou rs a n d assign d u t ies.

• O rgan ize an d d i rect wo r ke r t r a i n i ng p rog ra ms, resolve person ne l

p rob lems, h i re new sta f f, a n d eva l ua te emp loyee

• perfo r ma nce i n d i n i ng a n d lo dg i ng fac i l i t ies.

• Mo n i to r food p repa ra t ion methods, po r t ion sizes, a n d ga r n ish i ng a n d

p resenta t io n of food to ensu re t ha t food is

• p repa red an d p resented i n a n acceptab le ma n ner.

• Coor d i n a te assign men ts of cook i ng personnel to ensu re econom ica l

u se of food an d t i mely p repa ra t io n.

• Schedu le an d receive food an d beverage de l i ver ies, check i ng de l i ve ry

conten ts to ver i fy p rod uct qua l i t y an d

• qua n t i ty.

• Mo n i to r bu dgets an d pay ro l l recor ds, an d rev iew f i n a nc i a l

t r a nsact ions to ensu re t ha t expend i t u res a re au t ho r ized

• an d bu dgeted.

• M a i n t a i n food an d equ i p men t i n ven to r ies, an d keep i n ven to ry

r ecords.

• Estab l ish stan da r ds fo r personne l pe rfo r ma nce an d customer serv ice.

• Mo n i to r comp l i a nce w i t h hea l t h a n d f i re regu l a t ions rega r d i ng food

p repa ra t ion an d serv i ng, an d bu i l d i ng

• ma i n tena nce i n lodg i ng a n d d i n i ng fac i l i t ies.

• P la n menus a n d food u t i l iza t ion based on a n t ic i pa ted n u mber of

g uests, n u t r i t iona l va l ue, pa l a tab i l i ty, popu l a r i ty,

• a n d costs.

• Keep recor ds requ i red by gover n men t agencies rega r d i ng san i t a t ion,

a n d food subs i d ies w hen app rop r i a te.

• Test cooked food by t ast i ng an d smel l i ng i t to ensu re pa l a tab i l i t y a n d

f l avo r confo r m i ty.

• I n vest iga te a n d resolve comp la i n ts rega r d i ng food qua l i ty, serv ice, or

a ccommoda t ions.

• O r der an d pu rchase equ ip men t an d supp l ies.

• Rev iew wor k p rocedu res a n d opera t iona l p rob lems to deter m i ne ways

t o i m p rove serv ice, perfo r ma nce, or safety.

• Assess sta f f i ng needs, a n d recr u i t sta f f us i ng methods such as

newspaper adve r t isemen ts or a t tenda nce a t job fa i rs.

• A r r a nge fo r equ ip men t ma i n tenance an d repa i rs, an d coord i n a te a

v a r iety of serv ices such as waste remova l a n d pest

• cont ro l.

E D UCA T I O N

• E AS TWOOD H I G H SC HOO L, E L PASO, Tx.

• H i g h Schoo l D i p loma, M ay 1988

A D D I T I O N A L SK I L L S

• Ab i l i t y to t h i n k ou ts i de t he box i n orde r to genera te sa les, g rowt h an d

p rof i t ab i l i t y

• Mo t iva t io na l Speaker

• Sa les closer

• Top recr u i te r of f i ne t a len t

• B i l i n g ua l

• Above average organ iza t iona l sk i l ls

• Ab i l i t y to m u l t i task

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