Customer Service Medical Assistant
Resume:
Objective: To obtain an entry level position in a fast paced medical setting.
Diane M. Parker
Houston, TX 77077
**********@*****.***
Employment History
Ponchatrain Health Care Center, Certified Nursing Assistant
December 2010 to December 2011, Mandeville, LA
My duties consisted of assisting the residents with their activities of daily living such as eating,
grooming, dressing and bathing. I also accompanied them on outings in the community and to
doctor’s appointments.
The Arc of Louisiana, Patient Care Assistant
May 2011 to August 2012, Baton Rouge, LA
My duties were to assist my client with his activities of daily living such as eating, dressing,
grooming and bathing. I also accompanied him on community gatherings, social events and
doctor’s appointments.
Ponchatrain Hematoloy Oncology, Medical Assistant
September 2006 to May 2008, Hammond, LA
My duties were to obtain vital signs, place patients in exam room for examinations, assisted
nurses with the administering of chemo therapy, ordered office supplies, documentation,
answering phones, insurance verification and scheduling appointments.
Protocol, Customer Service Representative
May 2004 to August 2005
My duties consisted of processing online and phone orders, effectively resolve customer issues,
execute strong customer service skills by maintaining a quota each month, exhibit great
communication skills and computer knowledge and have great organizational and time
management skills. I also obtained data entry skills while holding this position.
Education History
Remington College, Baton Rouge Campus
Medical Billing and Coding Program
May 2014 to Present
Compass Career College, Hammond Campus
Medical Assistant Program
October 2006 to September 2007
Honor Graduate 3.8 GPA
Hammond High School, Hammond, LA
Basic General Studies
August 1996 to May 2000
Honor Graduate 3.8 GPA
Certifications
Certified Nursing Assistant
CPR
Current Member of the AAPC
References
Ronda Hunter, PCA
Care Inc.
Personal reference known for 12 years
Marion Moses, PCA
Baton Rouge General
Co Worker known for 5 years
Nivia Hunter, Assistant Manager
Dirt Cheap
Co Worker known for 14 years
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