web programmer, IT specialist

Cameron A Wall

801-***-**** **** South **** West, West Valley City, UT 84120

*******.*.****@*****.***

http://www.linkedin.com/pub/cameron-wall/78/5b5/581

INFORMATION TECHNOLOGY SPECIALIST

Incident Management ( Systems Maintenance ( Technical Support ( Product

Installation

Highly knowledgeable, proactive, and quality-driven IT Specialist with 15

years of proven strengths in managing and supporting IT infrastructure,

software and hardware expertise on multiple platforms, customer service

minded technical support, technology based project management, network

setup and maintenance, and overall IT infrastructure operations.

Outstanding strategic and tactical planning skills; valued ability to lead

multidisciplinary teams, and collaborate effectively with staff on all

levels. Recognized for consistent success in enhancing processes, overall

systems maintenance, and contributing to IT development. Key skills

include:

Project Management...Resource Allocation...Infrastructure Management

Process Optimization...Policy Implementation...Client Satisfaction...Staff

Training

SELECT ACHIEVEMENTS

V Transitioned all store computers from Windows XP to Windows 7 operating

system ahead of schedule and under budget leading to savings of over

$20,000 in new equipment.

V First to setup and implement a functional and efficient software system

to track maintenance and work performed on machines.

V Maintained servers, all store software and hardware, cash register

systems, scanning units, and scale systems; installation, updates.

Upgraded all software and hardware systems, performed system

configuration and provided ongoing application and system maintenance to

solve technical challenges while adhering to all operational policies and

procedures.

V Expanded film society membership base by 200% in 6 months.

PROFESSIONAL EXPERIENCE & ACHIEVEMENT

Whole Foods Market

Store IT Specialist - Park City, UT 11/2007 - Present

The nation's only certified organic grocery chain.

. Maintained server, all store software and hardware, cash register

systems, scanning units, and scale systems; hardware installation,

software updates, and computer system reimaging with minimal supervision.

. Provided technical assistance remotely and in person, setup users in

Active Directory,

. Upgraded all software and hardware systems, performed system

configuration and provided ongoing application and system maintenance to

solve technical challenges while adhering to all operational policies and

procedures.

. Monitored systems, identify, research and resolve technical issues.

Provide support and recommends effective solutions.

. Collaborated with regional IT team to implement new programs and systems;

train and mentor store associates in a manner enabling them to understand

and retain the information on operating procedure and policy compliance;

keeping abreast of new developments and trends in the IT world

. Purchase new equipment, track inventory, and decommission obsolete

equipment; create queries and reports and communicate the results to the

team.

. Traveled to other states and business sites to attend training and

provide support.

. Voted most valuable employee twice in one year and given 3 promotions in

the first 2 years.

. Transitioned all store computers from Windows XP to Windows 7 operating

system ahead of schedule and under budget leading to savings of over

$20,000 in new equipment.

Harper Excavating

Maintenance Program Administrator - Magna, Utah

09/2003 to 11/2007

. First to setup and implement a functional and efficient software system

to track assets, maintenance and work performed on machines.

. Setup and maintained the Maintenance Control System and Manager Plus

programs which tracked all preventive maintenance, warranty information,

location, serial numbers, model numbers, part number, created all work

orders, and kept record of all failures on millions of dollars' worth of

equipment.

. Self-guided in prioritizing, dispatching, and delegation of duties for 13

field mechanics and welders to remedy issues and managed and resolved

time sensitive problems efficiently.

. Effectively communicated with Superintendents and operators in regards to

issues with equipment and estimation of time frame required to repair

machines.

. Regularly recognized through compensation increases for excellence and

innovation.

The Rocky Mountain Film Society

Co-founder - Murray, Utah 07/2001 to 09/2003

. Designed and maintained the company website, built all computer systems

and installed operating systems and software, setup company network.

. Developed and oversaw operations of the membership based film screening

organization including the logo, marketing materials, policies, and

membership contracts and grew the membership base through innovative

marketing and word of mouth.

. Organized and managed film screening events and delegated employee and

volunteer duties and managed the Broadway Center Theater employees.

. Managed theater and film society financials, prepared and delivering bank

deposits, operated projectors, ordered concessions, handled customer and

member relations.

. Developed Utah's premier film screening and promoting organization.

. Effectively promoted and managed more than 40 events per year.

. Expanded film society membership base by 200% in 6 months.

COMMUNITY LEADERSHIP

. 14 years of Pro bono It Services in the Community building computers,

installing operating systems, Setting Up Networks

EDUCATION & TECHNICAL SKILLS

Salt Lake Community College Taylorsville, Utah

COMPUTER SCIENCE & INFORMATION SYSTEMS - AS Computer Science

Currently working toward Computer Science degree

Dell Online Education

TIA A+ Essentials Certification for computing essentials test readiness

Microsoft Windows OS 1998-Windows 8

Mac OS X

LINUX OS

Active Directory

Networking

Java, HTML, JavaScript, CSS, PHP, MySQL, JSON, AJAX, JSP, JQuery

Manager + Asset and Service order tracking system

MS Office Suite (Word, Excel, PowerPoint, Outlook, Access)

Contact this candidate