Project Insurance

SOMA HEYDARI

PROFESSIONAL SUMMARY:

● Over * years of experience as a Business Analyst in business process analysis, business requirement and business

analysis in the field of Insurance.

● Experienced in all insurances such as Property and Casualty Insurance (P&C) including Auto, Home.

● Worked with Guide wire Insurance suit (Policy Center).

● Business analysis skills and an understanding of the Software Development Life Cycle (SDLC) utilizing Rational Unified

Process (RUP), Agile (Scrum, XP).

● Experienced in conducting requirement analysis, use case design, test plans and developed database schemas based on

the logical models.

● Experienced in requirement gathering and documenting the requirements in business requirement documents

● Excellent skills in writing Business Requirement Documents(BRD), Decision Documents, Functional Requirement

Documents (FRD) and diagramming skills for drawing UML diagrams.

● Worked with Use Cases and Test cases and delivered Functional Specifications and Software Requirement Specification.

● Ability to gather business and technical requirements from both formal and informal sessions utilizing a variety of software

tools including, Use Cases.

● Expertise with UML tools, applied for developing Use Case Diagrams, Activity and Sequence diagram.

EDUCATION:

Bachelor of management – Azad University of Tehran (2008)

Master of Business Administration (MBA) – GBC Wilmington (2014)

TECHNICAL EXPERIENCE:

Microsoft Office (Excel, Word, power point), Guide wire (Policy center), MS Visio, Share Point, Waterfall Model, Agile

Methodology (SCRUM), Rational Unified Process (RUP).

PROFESSIONAL EXPERIENCE:

Client: Alfa insurance, AL (Montgomery)

Duration: July 2014 – Dec2014

Role: Project Analyst

The goal of project was to preparing configuration user story cards based on working with last version of Guide Wire

insurance suit (Policy center) for QA and developers at Alfa and working with master story cards and product models for

helping Product owners in lines of business (Auto, Homeowner) for better understanding of Guide wire. The project was

running by Agile (Scrum) methodology in their environment (LIFT Program).

Responsibilities:

● Worked with Scrum team to Keep Scrum process running and help the Team focused on the current Sprint to achieve

Sprint goals.

● Interacted with the project team to define system objectives and scope, identified constraints and the measures of

success for the system

● Conducted user interviews and JAD sessions to get an understanding of the client’s business process and preparing

workshops for SMEs.

● Gathered primary input/output requirements and modeled the processes in context diagram using MS Visio.

● Gathered functional requirements from business users, Product Owners, Stakeholders.

● Assisted the Project Manager in understanding the project feasibility from Business view point and preparing meeting

minutes and summery for team.

● Responsible for creating the Business Requirements Specification Document (BRD) and Decision Document in High level

for legacy system of Alfa and working with business Leads of EY company for transferring GW Ideas to Alfas Legacy

system.

● Worked directly with business groups to provide hands-on training aged in project work.

● Participate in workshops for conducting the team of Policy center for running the project.

Tools & Technologies:

Agile -Scrum, MS Office (Excel, Power Point, Microsoft Access, Word), Guide Wire (Policy Center), SharePoint, MS Visio,

Client: PARSIAN INSURANCE, Tehran

Duration: Jan 2008 – May 2011

Role: Business Analyst

Parsian Insurance Company was registered with Tehran Department for Registration of Companies and Non-commercial

Institutes. Conducting direct insurance operations in all fields, including Home, Auto, fire, Liability insurance. The goal of

project was build application for online claim management that allows customers to submit their online claims.

Responsibilities:

● Gathered business requirements through interviews, surveys, prototyping and observing from account managers and UI

(User Interface) of the existing broker portal system. Worked with Agile (Scrum) to keep project process running.

● Conducted JAD sessions with management, SME (Subject Matter Expertise), vendors, users and other stakeholders for

open and pending issues to develop specifications.

● Conducted controlled brainstorming sessions with project focus group.

● Prepared high-level BRD’s (Business Requirement Documents) supporting documents containing the essential business

elements, detailed definitions, and descriptions of the relationships between the actors to analyze and document business

data requirements.

● Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML

(Unified Modeling Language) methodologies

● Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.

● Derived functional specifications using UML models including use case diagram, activity diagram, and sequence diagram,

and collaborated with software architects and developers to ensure that the applications conform to the requirements and

helped to understand the business flow.

Tools & Technologies:

Agile –Scrum, MS Visio, Microsoft Office (Excel, Power Point, Word).

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