Software Support

Gerard Q Cummings

*** ********** **** . *********, *******. 30236 . Mobile 404-***-**** . E-

mail ************@*****.***

Objective To utilize my education, training and experiences in a

challenging, technological and professional risk managed

environment.

Summary Several years of experience in installation, email support, web

development support and technical support. Entry level software engineer

eager to enter the software, firmware and embedded market.

Professional Experience

04/2007-Present Aircraft Tooling Attendant

Atlanta, Georgia

Delta Airlines.

Provide tools and support to the Ground Maintenance Team ensuring steady

repairs

Record, evaluate and support PMET calibrated aircraft tools

Aide and support Aircraft Mechanics in a team working environment

Ship and order parts and supplies using SAP, CITRIX software

Developed a new labeling systems for CSD filtration pots

06/2005-05/2007 Technical Support Specialist

Atlanta, Georgia

iLynxSoft LLC.

Hardware and software installations, upgrades of workstations using Windows

Terminal Server, WIN 98, WIN 2K Pro, XP Pro and Linux in a networking

environment

Assisted in employee training in use of new technologies, temporarily

responsible for systems operations and administration support

07/2004-09/2004 Rollout Technician

Atlanta, Georgia

Internetworking Specialist Inc.

Responsible for the installation of newly leased desktops and laptops for

Cingular Wireless

Install software, mount switches, and upload images from many legacy

computers

Team member accountable for the migration of data, from legacy machine to

user's new PC

Education Clark Atlanta University

Atlanta, Georgia

BS-Computer and Information Systems Software Engineering 2008

OC Java Programming In Progress

Franklin Institute of Technology Computer Repair 1995

Wentworth Institute of Technology Journeyman Electrician 1 1996

Computer Skills and Language Experience

Operating Systems: WIN 7, UNIX, Linux- SuSE, RedHat.

Software: MSOffice, SAP, Citrix, Oracle, IIS, MySQL, LAMP services.

Languages: JAVA, JS, C, Shell Script, HTML, PHP5, SQL.

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