Customer Service Sales

Kenneth Hyde

*** ******** ****, *** *******, TX, 78216-Home:(210) ***-****-**************@*****.***

Professional Summary

Over 7 years of progressive experience, for S.A. Mobile Detailing LLC., as manager/owner operator in direct sales,

business development, and marketing. Successfully launched the company and acquired/retained over 100 clientele.

Skills

Customer Service

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Client Acquisition

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Client Retention

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Excellent time management skills

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Detail-oriented

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Self-sufficient

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Goal-oriented

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Work History

Aircraft Detailer, 12/2014 to current

National Aviation Services (NAS)- 9800 Airport Blvd, San Antonio, TX 78216

• Cleaned and maintained interiors of aircrafts for United Airlines.

• Returned interiors of aircrafts to airliners expectations.

Repossession Agent, 04/2014 to 12/2014

Diversified Recovery of Texas-2136 S Ww White Rd, San Antonio, TX 78222

• Maintained a professional and friendly demeanor during recovery process.

• Maintained safe driving procedures while driving with and without collateral in tow.

• Properly hooked-up and strapped-down collateral for safe transportation.

• Transported collateral to auctions.

• Contacted proper authorities as soon as collateral was repossessed.

• Properly planed routes for fuel efficiency.

• Properly completed paperwork for repossessed units and sent to corporate office in Austin,TX.

Car Detailer/Owner/Operator, 08/2006 to 04/2014

S.A. Mobile Detailing-727 Sycamore Moon, San Antonio, TX 78216

• Specialized in maintaining/repairing automotive exteriors/interiors.

• Cleaned and applied protective waxes/sealants to new/used vehicles to protect paint.

• Maintained professional and friendly customer interactions.

• Communicated effectively with customers concerning future repairs that needed to be addressed.

• Upheld top-quality workmanship and excellent customer service.

• Contacted future/current customers by phone and email in response to inquiries.

• Built relationships with customers and the community to establish long-term business growth.

Driver, 01/2006 to 12/2006

Centro de Confianza Inc.-1410 Guadalupe Suite 222, San Antonio, TX 78207

1410 Guadalupe Suite 222, San Antonio, TX 78207

• Transported the elderly to and from adult day care services.

• Conducted routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.

• Maintained professional and friendly customer interactions.

Detailer, 02/2004 to 11/2006

The Wash Tub-Lone Star Chrysler 2800 Broadway, San Antonio, TX

• Stocked vehicles on sales lot from semi trucks.

• Cleaned and applied protective waxes/sealants to new vehicles to protect paint.

• Managed and maintained the necessary level of supplies in the shop area.

• Cleaned and vacuumed new vehicle purchases for customers.

• Cleaned and maintained showroom vehicles.

Education

Corporate Finance, (GPA:2.8)

St. Marry’s University-One Camino Santa Maria, San Antonio, TX 78228

Accounting, (GPA:2.5)

The University of Texas at San Antonio-One UTSA circle, San Antonio, TX 78249

Business Administration, (GPA:3.1-Honor Roll 2003, 2005)

Northwest Vista College-3535 N. Ellison Drive, San Antonio, TX 78251

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