Manager Management

Ricardo Boza

***********@*****.***

Phone: (***) 995.90.76

http://ca.linkedin.com/in/ricardoboza/en

Proactive Product and Sales manager with ability to originate business, identify clients’ needs, and capitalize on opportunities in

complex business environments. Outstanding experience in forecasting and evaluating business opportunities, managing

projects related to clients delivery, and technology.

Key Skills

Excellent sales and negotiation skills.

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Analytical and financial Skills.

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Critical thinking, judgment and decision making.

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Strategic and Goal oriented person.

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Complex problem solver and facilitator.

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Proactive and enthusiastic.

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Excellent business sense.

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Extensive knowledge on banking businesses.

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Ability to work calmly under pressure.

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Significant IT experience and software support.

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Active listening, great communications and presentation skills.

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Fluent in Spanish and English, conversational French.

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Deep knowledge managing Windows, Mac OS, Linux.

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Advanced Programming in VB, VBA & Excel.

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Broad expertise on web development, software development on Java, JavaServlet, Javascript,

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JavaAplets, Pascal,C language, HTML, CFM, ASP, JSP, PHP, and OO programming.

Design, development and administration of Oracle Database, PL / SQL, SQL, MS Access.

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Expertise on server’s administration and configuration: Apache, IIS, Cold Fusion.

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Experience on Macromedia suite (Flash, Dreamweaver, Firework) and Photoshop.

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Professional Experience

Citibank N.A., Product Manager, March 2011 – July 2014.

• Manage transaction banking business for Venezuelan banks, public sector entities and State owned

corporations.

• Lead the International Cash Management product to be the second most profitable product and revenue

generator unit of Citibank Venezuela, (profits USD 21 Million for 2014).

• Grew overall balances of Venezuelan entities’ investments from USD 600 Million to USD 3 Billions, in

three years.

• Leading the development of business relationships, positioning Citibank Venezuela as the primary USD

correspondent bank in Venezuela with all mayor local banks and most important public sector entities.

• Responsible for investment strategies, product development, risks and budget, for private and public

sector clients in accordance with Citibank and Venezuelan regulations.

Build and negotiate clients’ proposals for investment and banking services.

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Provide information about product performance and market positioning.

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Monitor quality on sales and service’s channels.

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Private Agency, Freelance Business Advisor, June 2009 – March 2011.

• Business planning, managing client's portfolio and communications with financial institutions.

• Management of a referral model for foreign exchange operations and investment opportunities.

Telme Comunicaciones, Administrative Manager, January 2008 – June 2009.

• Managed technology operation for Latin America business.

• Negotiated with vendors and suppliers.

• Created the Latin America support team.

• Managed logistic and distribution for Latin America.

Telecomunicaciones AVALON, Web Coordinator, January 2007– October 2007.

• Development of a financial portal to perform trend analysis.

• Evaluation of technological tools, support site design, data accuracy of financial content, and overall

quality control.

• Recruitment and leading of the development team.

V.C.E.D Soluciones Médicas, Consultant, January 2006 – February 2009.

• Provided financial advisory and technical support.

Schlumberger, Training System Manager, June 2001 – February 2006.

• Information Management Consultant, responsible for developing IT solutions to manage oil and energy

data for clients such as the Ministry of Energy of Trinidad and Tobago and Petroleum Company of

Trinidad and Tobago Limited; Petroleos de Venezuela; and TNK BP in Russia.

• Coordinate infrastructure renovation and technological modernization for regional training centers in

Venezuela.

• Create and administrate management tools to monitor contractual services agreements between PDVSA

and Schlumberger.

Freelance, Web Developer, June 1996 – February 2004.

• Web Design (Cold Fusion, JSP, XML, PHP, ASP) and data base implementations.

Universidad Central de Venezuela, Project Analyst, August 1998 – June 2002

• Created a database and consolidated data for digitized museum and a publication related to congenital

heart malformations.

Universidad Simon Bolivar, Administrative Assistant, April 1997 – July 2001

• Technical support for faculty staff and Webmaster for the Computer Department.

Education

MBA. Cum laude. Class of 2008, Universidad Metropolitana, Caracas, Venezuela.

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BS Computer Engineering. Class of 2002, Universidad Simon Bolivar, Caracas, Venezuela.

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Professional extensions

Essential Risk Skills and Credit Approval Writing. 2011, Citibank, Caracas, Venezuela.

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SPIN Selling Workshop. 2011, Citibank, Lima, Peru.

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Workshop business initiation. 2006, CENDECO, Caracas, Venezuela.

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RH253 Red Hat Networks Services and Security Administration. 2005, Caracas, Venezuela.

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RH131 Red Hat Linux System Administration. 2005, Caracas, Venezuela.

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Drilling Workshop. 2005, Schlumberger, Caracas, Venezuela.

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Conflicts Management. 2005, IESA, Caracas, Venezuela.

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General Field Engineer. 2005, Schlumberger, Tulsa, USA.

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Project Management. 2005, IESA, Caracas, Venezuela.

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Petroleum, Exploration and Production. 2005, Schlumberger, Caracas, Venezuela.

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Unlocking Customer Value. 2005, Schlumberger, Caracas, Venezuela.

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Oil Field Seminar Personal Management. 2005, Schlumberger, Caracas, Venezuela.

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BUILT IT Information Management. 2004, Schlumberger, Caracas, Venezuela.

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Managing Conflict. 2003, Gentek, Caracas, Venezuela.

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BUILT IT Data Management. 2002, Schlumberger, Calgary, UK.

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Macromedia Flash 5 & Action Script. 2002, POSA Studio, Caracas, Venezuela.

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Oil Field Seminar Introduction to E&P. 2002, Schlumberger, Tulsa, USA.

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Sybase Remote Tools Applications. 2000, Universidad Simon Bolivar, Caracas, Venezuela.

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II National Congress for Integral Management. 1997, Universidad Simon Bolivar, Caracas, Venezuela.

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Awards and Recognitions

Financial Responsibility. 2012, Citibank, Caracas, Venezuela.

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Performed by Schlumberger Project of Energy Industry Hub Vision 2020. 2004, Schlumberger, Trinidad

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& Tobago.

InTouch TopTen Contribution NSA Knowledge Sharing Champion. 2004, Schlumberger, Trinidad &

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Tobago.

Complementary Activities

• Voice of employee Leader, Citibank, January 2011 – December 2011.

Interlocutor between management and employees, focused on managerial communication, quality and

work environment issues.

• Digital Design Center, Teacher, December 2006 – March 2007.

Teaching programing fundamentals to Web designers using Flash, JavaScript and ActionScript.

• Schlumberger, Instructor, January 2004 – December 2005.

Internal and external instructor for Schlumberger Information Solutions applications.

• Schlumberger Excellence in Educational Development, Mentor, March 2005 – March 2006.

Volunteer mentoring children public schools to develop scientific capabilities.

• Schlumberger, Site Security Officer, June 2003 – February 2006.

Responsible for activities related to information security and workplace.

• Schlumberger, Loss Prevention Team Leader, December 2002 – February 2006.

Responsible for ensuring compliance with the standards of Quality, Health, Safety and Environment.

• Schlumberger, VTT Hub Administrator, 2005.

Corporate web administrator for Venezuela, Trinidad and Tobago.

• Fe y Alegria RAFTA program, Teacher, September 1996 – March 1997.

Volunteer at learning program for low income adults.

Publications

R. Boza, “Development of a neural network model based on systematic and not systematic risk to forecast

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the stock market valuation”, Universidad Metropolitana, Caracas, Venezuela. 2008.

R. Boza, "Management Delivery System for Schlumberger”, Universidad Simon Bolivar, Caracas,

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Venezuela. 2002.

Contact this candidate