Cheryl A Littlejohn
Lithonia, Ga 30058
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Key Competencies:
• Strong skills in patient collection & all commercial & government payors.
• Healthcare experience including and understanding medical terminology for billing
• Knowledgeable of EOB’s and ICD-9 CPT4
• Strong analytical & problem solving abilities
• Excellent organization skills as well as multi- tasking with attention to detail
• Great communication skills, both verbal & written
Computer Proficiency
• Advanced Md,Aprima PRM, EDI, Misys PM Aprima, IDX Medi Soft, Microsoft word & Excel,
Webmat2.0 & Medtech, Nexgen EHR & Practice mangement Althena Net
Education
ACOG Cognate Program: Coding workshop for E/M & GYN 2012 & 2013 both 7 credits each.
American heart association CPR certification 4/2014-4/2016
Experience
Billing specialist Ob/Gyn
Insurance follow up on all denied claims, Era posting of all commercial payers. Enter ultrasound charges
to be billed daily, also review all incoming mail & correspondence. Generate patient statements, and
answer all patient questions via over the telephone or in person per the outstanding balances or how to
better understand there explanation of benefits from there insurance carrier. Accept patient payments over
the phone & set payment plans up according patient needs. A/R clean up 30,60,90,120 days. Follow up
on any billing trends that may come up daily.
Billing & Collections Specialist/The Womens Center PC
• Ensure all claims are properly & accurately created. Check to make sure all procedure to be
billed is in correspondence with the services that where rendered.
• Submit all claims in a timely manner according to the payer.
• Follow up on all pending & unbilled claims in a timely manner.
• Payment posting from EOB, patient payments, refunds, credits, and adjustments
• Generate patient billing statements
• Set accounts up to be sent to out an source collection agency
• A/R clean up 30,60,90,120 days
Collection Representative/United Health group
• Negotiate and advised on collection of overdue of bills to take appropriate action
• Identify and report billing errors and nonpayment trends to management
• Integrate workflow solutions that deliver data in real-time
• Verification of insurance on all assigned patients & insurance follow up
Billing & Collections/Balance & Ear Center Inc
• Review patient account focus on reducing delinquent accounts to achieve maximum
collections
• Correct and resubmit all rejected claims via paper & electronic, and follow up on all
claims
• Post insurance payments, patient payments, refunds, credits and adjustments
• Worked A/R reports, and identifying trends or problems with payers
Collector/Northside Hospital
• Follow up on collection with patient & insurance
• Expedited payments on assigned accounts
• Insurance verification on all patient accounts
• Escalated problematic & sensitive matters to supervisor
• Worked on a daily production from spreadsheet of pt A/R
Salary to be discussed & Reference Requirements upon request