Sales Manager
Resume:
PATRICK GRAY
**** ***** **** ********, **, ***** UNITED STATES 314-***-**** ************@*****.***
PROFESSIONAL EXPERIENCE
N AT IO N A L RE N T TO OW N, S T. LO U I S, M O U N I TE D S TATE S
D E L I V E RY D R I V E R, N o v e m b e r 2 0 0 8 D E C 2 0 1 4
Collect money from customers, make change, and record transactions on customer
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receipts.
Listen to and resolve customers' complaints regarding products or services.
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Inform regular customers of new products or services and price changes.
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Write customer orders and sales contracts according to company guidelines.
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Record sales or delivery information on daily sales or delivery record.
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Arrange merchandise and sales promotion displays or issue sales promotion materials
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to customers.
R I TE WAY T O RE N T, S T. LO U I S, MO U N I TE D S TAT E S
A S S I S TA N T M A N A G E R, J u n e 2 0 0 5 O C T 2 0 0 8
Resolve customer complaints regarding sales and service.
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Oversee regional and local sales managers and their staffs.
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Plan and direct staffing, training, and performance evaluations to develop and control
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sales and service programs.
Monitor customer preferences to determine focus of sales efforts.
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Inventory stock and reorder when inventory drops to a specified level.
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Instruct staff on how to handle difficult and complicated sales.
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Assign employees to specific duties.
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RE N T WAY RE N T TO OW N, S T.L OU IS, M O U N IT E D S TATE S
A CCOUNT MANAGER, Oc to be r 2 0 0 2 – MAY 20 0 5
Greet customers and ascertain what each customer wants or needs.
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Describe merchandise and explain use, operation, and care of merchandise to
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customers.
Recommend, select, and help locate or obtain merchandise based on customer needs
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and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
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Answer questions regarding the store and its merchandise.
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Maintain knowledge of current sales and promotions, policies regarding payment and
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exchanges, and security practices.
Maintain records related to sales.
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Demonstrate use or operation of merchandise.
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Place special orders or call other stores to find desired items.
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Prepare merchandise for purchase or rental.
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Watch for and recognize security risks and thefts, and know how to prevent or handle
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these situations.
Inventory stock and requisition new stock.
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Exchange merchandise for customers and accept returns.
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Open and close cash registers, performing tasks such as counting money, separating
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charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Ren t A C en t er HA ZE LW OO D, M O U N IT E D S TATE S
ACCOUNT MANAGER, JUL 200 1– October 2002
Arrange for debt repayment or establish repayment schedules, based on customers'
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financial situations.
Locate and notify customers of delinquent accounts by mail, telephone, or personal
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visits to solicit payment.
Advise customers of necessary actions and strategies for debt repayment.
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Persuade customers to pay amounts due on credit accounts, damage claims, or
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nonpayable checks, or to return merchandise.
Confer with customers by telephone or in person to determine reasons for overdue
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payments and to review the terms of sales, service, or credit contracts.
Locate and monitor overdue accounts, using computers and a variety of automated
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systems.
Education Berkeley Sr.High School 2000
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