Customer Service High School

James S. Thomas

**** **** **** **. ********, New York 11210

929-***-**** 646-***-**** **********@*****.***

Qualifications Summary

• New account development and lead generation

• Wealth planning

• Mutual funds and stocks

• Up-to-date market knowledge

• Financial assistance

• Reporting and analysis

• Sales proficiency

Professional Experience

Dawson James Securities New York, New York

Investment Advisor 08/2014 – 12/2014

Through responsible financial investment positions, built a portfolio of High net worth clients. Provided investment product knowledge as well delivery of customer relationship management techniques. Managed and developed a portfolio of investments for each individual client based on each client’s own abilities, goals, risk tolerance, etc. Collaborated with clients to asses individual financial situations and develop strategic financial planning solutions. Conducting securities transactions, funds transfers, margin accounts, and trading of new issues, secondary’s, etc. Ensured client retention by providing strategic investment recommendations in numerous investments instruments and trading scenarios, including fixed-income and equity securities.

Avenir Financial New York, New York

Account Executive 02/2014 – 06/2014

Through responsible financial investment positions, built a portfolio of High net worth clients. Provided investment product knowledge as well delivery of customer relationship management techniques. Managed and developed a portfolio of investments for each individual client based on each client’s own abilities, goals, risk tolerance, etc. Collaborated with clients to asses individual financial situations and develop strategic financial planning solutions. Conducting securities transactions, funds transfers, margin accounts, and trading of new issues, secondary’s, etc. Ensured client retention by providing strategic investment recommendations in numerous investments instruments and trading scenarios, including fixed-income and equity securities.

Home Depot Bronx, New York

Customer Service Sales Rep 03/2012 – 03/2014

Driving fork lift (big & small) loading and off-loading merchandi8se for display and sales as well for customers following purchase, assisting customers during their shopping experience, providing detail information on projects & products to assist customer in making the best decision on products needed to complete their project. Working in 3 departments Gardening, Lumber, & building Materials, I received 12 Homer Awards for Outstanding customer service. Maintained clean work environment for customers and co-workers for a smooth shopping experience. working with saw machines for safe transportation of lumber products as well as making custom cuts.

Spartan New York, New York

Account Executive 07/2010 – 11/2010

Through responsible financial investment positions, built a portfolio of High net worth clients. Provided investment product knowledge as well delivery of customer relationship management techniques. Managed and developed a portfolio of investments for each individual client based on each client’s own abilities, goals, risk tolerance, etc. Collaborated with clients to asses individual financial situations and develop strategic financial planning solutions. Conducting securities transactions, funds transfers, margin accounts, and trading of new issues, secondary’s, etc. Ensured client retention by providing strategic investment recommendations in numerous investments instruments and trading scenarios, including fixed-income and equity securities.

Education & Credentials

Technical Career Institute, Associates in Paralegal Studies, New York, New York 09/2010 -001/2016

Greico’s School of Securities Licenses, Series 62 & 63, New York, New York 06/1998

U. S. Army Multi-channel Communications Systems Operator, Ft. Gordon, GA. 09/1991

John Jay High School, High School Diploma, Brooklyn, New York 01/1990

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