Customer Service Sales, Purchasing, Production Control

JEFFREY A. BLOUGH

**** ******** ****

Quakertown, PA 18951

Phone: 215-***-**** 215-***-****

Email: *********@*******.***

PROFESSIONAL SUMMARY

I have thirty-plus years experience in varying degrees of production management from beginning quoting stage through delivery to customer.

I am experienced in quoting, purchasing, scheduling, and overseeing shipping. Have working experience with M/S Word, Excel and Outlook. I have strong customer service and communication skills, and those skills have enabled me to secure new accounts and maintain customer satisfaction over the years.

PERSONAL ACCOMPLISHMENTS AT BLESS PRECISION TOOL ( contract mfg machine shop)

--Within weeks of intial hire, set up new scheduling plan for improved production and on-time delivery

--Within 3 years of hire, doubled sales due to much improved delivery status for major customers

--Was instrumental in decision to purchase computer package for running entire company and was key person in setting up system

RESPONSIBILITIES

--Interracted daily with customers to meet their needs

--Reviewed and quoted competitive pricing to clients and ensured profitability

--Implemented production job routing, including outsourcing of products and processes

--Made "make or buy" decisions regarding in-house production versus outsourcing

--Purchased raw materials and subcontracted products and services

--Issued purchase orders and negotiated prices to meet production requirements

--Managed on-time delivery of products from vendors

--Scheduled, directed, and tracked production levels for the entire plant; expedited jobs daily to meet weekly sales goals.

--Managed daily work schedules of manufacturing

--Created shop work schedule per machine, expediting as needed and dictating overtime as required with redirection of

personnel to appropriate areas

--Accountable for all capacity planning and timeliness of daily manufacturing processes

--Monitored daily production for each machine operator; worked with shop supervisor in identifying areas needing improvement

--Monitored inventory levels and created work orders to replenish stock levels for customers

--Scheduled delivery and pickup for both customers and vendors

--Directly supervised shipping and receiving staff, including company truck route

--Created weekly work and shipping schedules with projection of weekly sales

--Formulated plan for identifying outdated inventory for reduction plan

References available upon request.

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