Customer Service/ Clerical

Location:

Posted:

February 03, 2015

Donna Mello

Fort Myers, FL 33916

Email: *********@*******.***

Objective: To apply my administrative skills and networking knowledge base

to help streamline and organize company operations.

Education: Somerset High School

Graduate of Sawyer School of Business with High Honors

Skills:

. QuickBooks

. Accounts Payable

. Accounts Receivable/ Collections

. Microsoft Office

. Arrange and organize all facets of corporate travel

. General Office Procedures

. Customer Service and Support

. Ability to multi-task in an efficient and effective manner

. UPS Worldship

Work Experience: Stellar Records, Inc/ MGM Distribution/ Sing It Now

Records, Inc

7 Oregon Street, Fall River, MA 02720

Position: Operations/Administration Manager [1998 to

2014]

Job Duties: Manage all projects from start to completion

Accounts payable and receivable

Maintain customer and vendor database

I was able to negotiate vendor pricing to save the company

an average of 20% and sometimes more.

Address all incoming issues, concerns, and product

questions from customers in a polite and professional

manner

Process all orders and generate invoices

Manage all vendor purchase orders and requisitions from

beginning to end

I have the ability to process financial reports and review them

saving the company money where it was appropriate.

Responsible for all hiring, firing and scheduling of employees.