Training Manager

Middle School Social Studies Instructor

Experience

Summary

Manager of Training and Human Development / Program Manager

Greg Johnson

**** * ** ** *** 303 Washington, DC 20007 812-***-**** – ************@*****.***

Highly motivated, dedicated, and creative manager with a proven track record of training and

developing associates at varying stages in their careers by providing the skills needed to better

serve their customers. Extensive experience evaluating procedures in order to streamline

processes while upholding quality of customer facing deliverables.

Envision, Vienna, VA

August 2012 – August 2014

Successful design of multi level training incorporating best practices from two merging

organizations

Utilization of stakeholder feedback to drive consistent improvement in delivery of training and

professional development

Project team leader tasked with evaluation and redesign of training curriculum and event

schedule for both general staff and conference senior leadership for multiple ongoing programs

Write and design engaging and informative policy manuals and job aides for use in program

delivery

Provide consultation and professional development for both new and experienced members of

management team

Assist in the application process to achieve IACET Accreditation including training and serving as

company representative

Design, production, and implementation of various online multi media training modules

Perry Street Prep Public Charter School, Washington, DC

July 2011 – August 2012

Responsible for curricular lesson development and delivery for 6th and 7th grade middle school

students

AVID program instructor focusing on college and career readiness

Utilize a multi media approach to provide 21st century skills to students across curriculum

General Manager

Assistant General Manager

Collaborate with teachers across curriculums and grade levels to design and implement school

wide educational events

Potbelly Sandwich Works, Washington, DC

August 2010 – August 2011

Manage the day to day operations of a high volume quick service restaurant chain

Train new staff, provide continued development and support of staff from entry level to

supervisory positions

Inventory and financial management

Ensure customer service exceeded the company standards

Krispy Kreme Doughnut Corporation, Evansville, IN

May 2003 – April 2010

Manage the day to day operations of a high volume quick service restaurant chain

Ensure proper training of new staff as well as continued training on new company initiatives

Provide professional development for associates with the desire and drive for advancement

Inventory and financial management

Ensure product production meets both internal and external customer demands

Education

Technology

Bachelor Of Arts, Education

University of Southern Indiana, Evansville, IN

August 2008

Coursework focus: Education assessment, design, and delivery

Deans List, 4 consecutive semesters

Microsoft Office Suite including Excel, Word, PowerPoint, and Outlook

Apple iWork Suite including Pages, Keynote, and Numbers

Video editing software: Final Cut Pro X and iMovie

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