Sales Customer Service
Resume:
Michael Leo Huneck
**** ****** **** – Fishers, IN 46038
********@*******.***
Qualifications:
Seasoned sales professional, offering more than 25 years of business to business selling.
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Exceptional strength with relationship building, and gifted in problem resolution.
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Solid time management applications and easily adaptable to ever changing policies and procedures.
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Skilled at learning new concepts quickly while working well under pressure.
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Strong business acumen.
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Excellent presentation and communication skills with the ability not only to be a good talker but a good
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listener as well.
Enthusiastic, sincere and proud of products being sold not only with knowledge of own product but with
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the knowledge of competitors products to help gain customers attention.
Professional, courteous, with excellent manners. Speaks considerately and differs respectfully.
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High degree of empathy for customers, with the ability to put myself in the customer's shoes.
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Unwavering dependability and the ability to do whatever it takes when unfamiliar situations occur.
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Utmost regard for integrity, honesty, sincerity and respect
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Experience:
July 14th 2014 present Tom Wood Volkswagen Indianapolis, IN
Tom Wood Automotive Group was started in 1965 in Kalamazoo, Mi with the purchase of a Sunbeam dealership (now defunct).
In 1967 Mr. Wood moved to Indianapolis and opened a Pontiac Dealership. Since that initial purchase Tom Wood Automotive
Group has grown to over 17 dealerships throughout Indiana, Kentucky, Colorado and Minnesota, including current franchises of
Volkswagen, Toyota/Scion, Nissan, Subaru, Jaguar, Volvo, Acura, Mitsubishi, Land Rover, Porsche, Audi, Ford, Lexus and Honda.
Sales & Leasing Consultant
Sold 50 vehicles in first Five months in industry.
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Three vehicles in one day. Two to the same customer.
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Average gross on car is 20% higher than salesmen in same position for 15 years
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Greeting and welcoming customers, qualifying what each customer wants and needs.
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Demonstrating the use and operation of new and used vehicles.
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Recommending and assisting customers select the best vehicle.
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Maintaining current knowledge promotions, payment and exchange policies, and security practices.
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Maintaining customer details through our CRM data collection program.
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Estimating and quoting trade in allowances.
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October 4th 2004 – June 27th 2014 Lipari Foods Warren, MI
Lipari Foods is a premier food wholesaler that provides an array of popular food and dairy brands, and is committed to providing
exceptional customer service and innovative solutions. Lipari Foods is responsible for pioneering marketing, merchandising and
in store publicity ideas. Serving over 15 states in the Midwest.
Lipari Foods has annual sales of $400 million.
Territory Sales Executive
Increased territory annual sales from $250,000 in 2004 to over $4million in 2014.
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Recipient of the coveted Most Accomplished Salesman within my region in 2011.
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One of only 12 to receive the award, in a field of 150 colleagues.
• Direct sales to 65 designated customers including retailers, delis, bakeries & convenience
stores.
• Provided ongoing account maintenance for over 60 accounts throughout the
Indianapolis market. Including new product presentation, flyers, pre sells, marketing materials, and
other value added materials. Processed customer returns and credits.
• Established new business through use of networking, cold calling, referrals and data mining.
• Ensured timely and accurate two way communication between customer and company.
• Effective and efficient territory management, leading to customer partnership.
• Extensive CPG (Consumer Packaged Goods) experience. Distributing over 18,000 low profit high
volume items such as deli meats, dairy products, baked goods, soft drinks, fish, confections, nuts,
toiletries and other pre packaged goods throughout 12 states.
• Achieved and exceed sales and budget goals, resulting in a 50% increase in sales and a 15 20%
increase in annual sales revenue.
Packaging Industry : Lipari Foods
• Seasoned sales professional, offering more than 9 years of business to business selling packaging.
• Extensive experience building business relationships.
• Exceptional strength maintaining long term client relationships.
• Extensive experience designing sales strategies and reaching company goals and increasing
profitability and productivity.
• History of significantly exceeding quotas in a competitive market.
• Entrepreneurial leader with expertise advancing successful sales and marketing initiatives.
• Solid time management applications and easily adaptable to ever changing policies and procedures.
• Skilled at learning new concepts quickly while working well under pressure.
• Key Skills include:
Cold Calling
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New business Development
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Client Relationship Development
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Marketing Strategies
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Sales Analysis
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Direct Marketing
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Business Plans
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Consultative Sales
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Product Proposals
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May 10th 2001 September 22nd 2004 Michael's & Associates Grand Rapids, MI
Michael's & Associates is a comprehensive, dedicated full service representation of top foodservice manufacturers. Since 1981
Michael's & Associates has grown to include top manufacturers in categories of tabletop, supplies, equipment and disposables.
Michael's & Associates has annual sales of $45 million.
Manufacturer Sales Representative
Performed at a 35% increase in annual sales, with a 20 25% increase in annual sales revenue.
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• Raised territory annual sales from $150,000 in 2001 to over $300,000 in 2004
• Represented more than 50 small ware vendors within the foodservice and institutional industries,
including Steelite China, Cambro Foodservice, Walco Stainless, San Jamar, Impact Products, and
American Metalcraft, Inc
Established new business with distributors such as Gordon Food Service, Sysco,
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US Foods, and Wasserstraum. Also
worked through end users such as local
restaurants, CountryClubs, Hotels Chains, catering facilities and nursing homes.
• Established new business through networking, cold calling, and referrals throughout the Ohio and
Indiana Markets
• Participated in continuing product education through vendor sponsored clinics, tours, and events.
August 15th 1989 – April 28th 2001 The Hoffman Collection Fort Wayne, IN
The Hoffman Collection, formerly CHEERS (no longer in business), offered home furnishings including bar stools, dining tables &
chairs, bedroom furniture, modern office and commercial furniture & equipment, mattresses, home decor, gifts, bath & body
products, wedding invitations and general merchandise.
The Hoffman Collection had annual sales of $5 million before closing.
General Manager
Effectively lead and managed employees, and initiated their recruitment and training.
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Fostered a team environment by communicating company expectations, setting team goals, fostering a
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creative atmosphere and building cohesion.
Developed weekly store schedules for over 15 people.
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Coordinated store activities
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Merchandise delivery, set up, and product demonstration and education.
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Inventory control, including sales floor and warehouse.
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Coordinated shipping & receiving, special orders and vendor credits.
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Full Service Sales & Customer Service.
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Maintained Corporate sales, service, set up and delivery.
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Stocking/Delivery Manager
Ensured all shipping and receiving functions are processed accurately by verifying
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purchase orders.
Ensured the accurate processing of all debits/damages, charge backs based on
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company policy and procedures.
Maintained a neat and orderly 5000 sqft. stock and receiving area as well as general
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maintenance of the store.
Help solved problems and make informed decisions that affect the service and productivity of the
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receiving area.
Education:
Bachelor of Science Business and Management Sciences
Indiana Purdue University Fort Wayne, IN
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