Project Test

MOHAMMED A QADEER

E-Mail: ********@*****.***

Phone: 416-***-****

SUMMARY OF QUALIFICATIONS

Over 12 years' experience managing multiple IT Projects

simultaneously, writing plans, documentation, agendas,

scheduling, budgeting, managing onshore and offshore

personnel, and problem solving

Over 10 years of professional experience in the IT industry

including Analysis, Design and Development and testing of

Client/Server and Web-based Multi-Tier architectures.

Strong experience in Automation and Manual Testing of Web

and Client Server Applications, and Java development tool.

Excellent skills in Black Box and White Box Testing.

Specialized in Software Management, Analysis and Testing.

Successfully implemented Automation Frameworks (Data

driven and Keyword driven) for QTP 8.2 and 9.0.

Performed Functional testing, Regression testing, System

testing, Integration testing, User Acceptance testing (UAT)

& Smoke/Touch/Sanity Testing.

Good experience on all phases of SDLC (Software Development

Life Cycle) and various Software life cycle models

(Waterfall, Iterative, V-Model).

Proficient in Software Quality Assurance Testing Client/ Server

and Web based applications.

Expertise includes preparing and executing software Test Plans

and user requirement analysis, testing and implementation

of Test Cases on various systems.

Experience in automation tools like QTP, WIN RUNNER, and

LOAD RUNNER

Expert in testing enterprise applications in Banking & Insurance

sector and Electricity systems (Itron’s Smart Meter Data

Management and Analysis) organizations.

Expertise working with application servers and web servers.

Experience in SQL, PL/SQL, Oracle 8i/9i, MS Access and MS

SQL Server databases and also experience in writing small

scripts.

Experience on Operating Systems like Windows

XP/98/2000/NT and UNIX.

Possess excellent communication, interpersonal and analytical

skills along with can–do attitude.

TECHNOLOGIES

Test Management: Daily and Weekly Reporting, Managing

Automation, SOA, Functional, Performance Test Teams,

Change Request, Budging, Scheduling, Managing Risks,

Issues

Quality Assurance: Test Strategy, Test Plan, Test Scenarios,

Test Cases, Test Scripts, QA Lifecycle, Defect Tracking,

HP Quality Center (TestDirector), Jira, Rational ClearQuest

Testing tools: HP QuickTest Professional (QTP), Enterprise

Architect, Parasoft SOATest, Quest Software (Toad), Putty,

HP Load Runner

Testing Methods: GUI, black and white box, unit, integration,

system, load, functional, regression, and user acceptance

(UAT) testing

Software Engineering: UML, Workflow diagrams, Object-

oriented analysis, design, and development, Software

Development Life Cycle (SDLC), Agile

Programming Languages: Java, Web Services, C/C++, Java

Servlet (J2EE), .NET, VC++, C#.NET, PHP, Java Script,

HTML, XML/XSL, CSS, DTD

Mainframe: CICS, SAS, COBOL, IBM Mainframe Terminal

Emulator

Operating Systems: UNIX, AIX, Linux, Sun OS 5.8, X-

Windows, MS Windows 9x/2k

Databases: DB2, MySQL, Oracle [7.x], JDBC, ODBC, Data

warehousing, WebLogic, SQL Server 6.5, DbVisualizer

Tools: MS Office – Word, Excel, PowerPoint, Lotus Notes, MS

Visio, MS Project, SharePoint

WORK EXPERIENCE:

TD Canada Trust.

Mississauga, Ontario

QA Manager (DCTS) May

2014 – Present

Managed all phases of testing for projects including System

Testing (SYS) / System Integration Test (SIT)

Managed and Lead test team in the delivery of Test Planning,

Test Preparation, Test Execution scheduling and Testing

execution activities in adherence to TD and TSS standards

for System Testing (SYS), System Integration Testing

(SIT), Automation Testing and Performance testing

Coordinated the planning and support of Business Testing

(BAT) with BA’s and Business partners

Managed and participated in creation, review, delivery,

maintenance and sign off of testing documentation (e.g. test

strategies, test plans, test schedule, testing project budget,

test cases, QC dashboards, defect logs, test phase closure

reports)

Managed and communicated testing impact of scope

changes/PCRs to the project management team both from a

timeline, cost and overall risk perspective

Managed and provided oversight and approval of test case

creation and test case execution when required to ensure

test teams meet project timelines

Ensured defects are documented and tracked and defect fixes are

retested in timely manner and ensured team reports the

status of test planning, test execution and defects via. daily

dashboard reporting to project team using standard test

quality metrics

Reported the status of test planning, test execution and defects

via reporting to project teams and Senior Project

stakeholders using TD standard quality metrics

Provided sign off of QA deliverables including Test Strategy,

Test Plan, Entry/Exit criteria and SDLC Gating

Worked closely with vendors, Project and Program Managers

and ensured quality testing and to timely identify any gaps

and issues during testing

Tracked financial actuals against provided estimates and

provided updated monthly forecasts to PM

Acted as the primary liaison for testing resources and business

participants on business acceptance test support

Participated in audit reviews of test artifacts when required

Managed and lead team in using test tools, defect tracking tools

(HP ALM) as per standards

Managed and supported the team in creating reusable test assets

for both manual and automated test scripts. Worked with

Performance Test team

Prioritized testing tasks based on goals and risks of projects and

ensured testing milestones, activities and tasks are

completed as scheduled

Developed and maintained positive working relationships with

PMs and Program Managers

Reviewed NFT Plan and work with NFT Manager to schedule

the Non-functional testing in lower environments

Reviewed BAT Plan and ensure that Environment and Test Data

are satisfying the BAT criteria

Provided Program Lessons Learned Feedback

Ensured final Test Assets Capture

TD Canada Trust.

Mississauga, Ontario

QA Manager (Direct Channels) Feb

2012 – May 2014

Project – Single Product Sign On (SPSO)

Project – Foreign Account Tax Compliance Act (FATCA)

Project – North American Initiative (Online Profile Linking)

Supervised all Quality Assurance Analysts, ensuring tasks and

procedures are properly understood, carried out, and

evaluated

Prepared and enforced QA compliance objectives and ensured

targets are achieved

Implemented standards and established clearly defined quality

methods for team members to apply

Mentored team leads and team members, monitored their

performance and provided constructive feedback and

direction

Worked directly with senior management and ensured

implementation of directives within established timelines,

provided periodic updates on status, identified issues and

suggested resolution

Maintained current workflow controls and procedures and

provided feedback on necessary changes

Created clear and precise test cases, test plans and test scripts

based on testing needs and results

Tested and validated software functionality by executing

functional, application, regression, and performance tests

for software releases

Analyzed test results and made the necessary corrections to

procedures as required

Planned and developed Quality Assurance Strategy,

methodologies, and processes as a member of the QAMO

team

Defined and implemented the overall Quality Assurance strategy

for the DCTS department.

Successfully trained and managed multiple team members.

Assisted and set clear goals, monitored, and developed talent

through motivation and work assignment.

Worked directly with development teams to ensure complete test

coverage for SIT/BAT/PAT and Prod test environments

Prepared and maintained formal test plans for all projects that

are in the System Test Environment and Production

Environment

Managed and delivered Quality Assurance goals and and

ensured deadlines are met.

Provided weekly status updates and generated reports for senior

management and key stakeholders.

TD Canada Trust.

Mississauga, Ontario

ADP

Mississauga, Ontario

QA Manager

Apr 2011 – Jan 2012

Project - AML

Project - ADP HR Software

Managed all Online banking applications testing including

coordinating creation of test strategy, test plan, test cases, test

data, FE2E testing, regression testing, system integration testing.

Managed and performed QA reviews flagged items as

potentially suspicious transactions and items identified as

potential matches to adverse media alerts, designated

sanctions targets and prohibited persons lists and AML

Compliance testing

Worked closely with QAMO team to standardize QA process

right from intake to team management

Reviewed and revised alert closure codes by analyst and

investigate any potential issues

tracked and reported results of QA to coverage to TRMIS

department and TD security systems

Identified and coordinated training needs, policy/procedure

revisions, standardize alert review process and other needs

identified during the QA process with the AML Global QA

Manager and the Global Policies, Procedures and Training

Head

Written and reviewed and performed full end to end testing of

Transaction Monitoring System scenarios, alert scoring

engine and any other AML models

Reviewed and investigated potential issues as a result of Inputs

and Outputs Monitoring Plans

Assisted with AML new policies and TD model documentation

Managed regular follow-up with various teams to progress and

bring closure to outstanding issues/actions.

Interfaced with staff at all levels across multiple departments, in

particular the business and IT and coordinated consensus

across the groups

Proactively identified and addressed gaps in existing defect

management processes and procedures

Planned & Executed of Automation projects using MS

Project, and Mercury Quality Centre

Planned, Created and Maintained – Automation Scripts,

Performance/Load runner Scripts and QC Scripts.

Worked as a liaison interfacing with development and business

analysis teams

Prepared Test data generation and Test data procurement spread

sheets from production systems to support regression

testing

Responsible for deployment of all software components from

the development environments into the various QA Test

environments

Utilized Mercury Quality Centre for test planning, execution and

defect tracking

Issued reporting and tracking, including management reporting

on test progress and metrics using Quality Centre.

Suncor Energy.

Mississauga, Ontario

QA Manager

Jan 2011 – Mar 2011

Project: Petro Canada Retailers - SharePoint 2010

Enterprise Content Publishing Portal.

The goal of the project is to create a Business process models for

Suncor’s site publishing / surfacing content, modifying existing

wire frames for wire frames multiple sites including content

layout and navigation of publishing sites

Overall accountability for testing on projects

Developed or contributed to test plans, test strategies, test data

and test environment setups by evaluating test and product

strategies

Planned, Created Performance test scripts using Load runner

Scripts

Identified, assessed and proposed recommendations to identified

testing risks using a systematic approach

Worked in partnership with various project teams and external

vendors to identify the appropriate integrated testing

environment for projects

Reviewed documentation to make sure the testing requirements

are fulfilled and understood and provide recommendations

and/or deliver corresponding strategic testing solutions to

support cost effectiveness initiatives

Provided technical guidance and project leadership to project

team members.

Contribute in the development of the Deployment Plan,

Implementation Strategy, Implementation Plan and Post

Deployment Verification Plans

Utilize appropriate tools to manage defects

Ensure testing is conducted in accordance with established

information security and information privacy policies and

guidelines

TD Canada Trust (IVR Implementation).

Mississauga, Ontario

Sr. QA Lead

Jan 2010 – Dec 2010

Project: IVR Implementation

Project: International Money Movement (IMM)

To enhance the account inquiries, Bill Payments, Transfers, and

other day to day banking facilities using the CISCO hard

phone call EasyLine Members.

Worked in conjunction with the Business Analysis and

Development teams to ensure that applications meet

requirements and are of high quality.

Reviewed business requirements, functional specs, and test

cases to understand the functional and technical

requirements are successfully met.

Participated in IVR QA and system test efforts for all IVR

implementations

Established and maintained IVR QA process and methodologies

Supported and tested IVR UAT test cases for every IVR release.

Created and maintained new IVR test cases to support error

condition, database access testing, logical flow, text to

speech and voice recording testing for every release

Managed test data required for executing IVR test cases and

fulfill IVR QA process

Performed IVR QA tasks as a part of the Enterprise Release.

Completed projects deliverables within set timelines and quality

standards.

Interacted with vendors and internal groups as part of support

activities and new project implementations.

TD Canada Trust (Online Channel Release).

Mississauga, Ontario

Sr. QA Lead

Jul 2009 – Dec 2009

Project: eStatements (Online Statements)

The eStatements project will enable TD customers to receive an

exact replica of their paper statement within EasyWeb.

eStatements supports the online channel strategies to enhance

the customer experience, reduce overall costs and regain a

leadership position on the Web

Worked closely and analyzed financial and strategic rationales

of potential mergers in technology industry in conjunction

with client's senior management teams.

Assisted and developed financial models and company

valuations using methodologies including pro-forma

merger analysis and discounted equity valuation.

Provided and refined QA and Testing estimates for new projects

or potential new business

Provided coordination of test efforts within projects and

programs managing all aspects and phases of the testing

engagement

Developed Test Strategies and Plans and alternate approaches

based on intimate knowledge of project requirements

Designed and delivered test schedules and all SDLC required

testing deliverables

Managed and communicated resource requirements

Assigned and tracked testing activities and their associated cost

Provided Weekly/Daily status communications

Collected quality metrics for reporting to project dashboard

Managed and delivered cross-functional Online Channel

eStatement Program initiatives

Delivered programs on schedule, within budget and quality as

documented in the program charter

Conducted program financial analysis, to develop program

budget and to manage program operational and capital

costs

Identified and manage Risks, Issues, and mitigation plan

Managed the UAT execution testing phase

Provided Daily Execution Status of Project team and QA

Managers, and Weekly Status reports to Senior Managers

and Executives

Facilitated Requirements entry, test case creation in Quality

Center, and Defect tracking in QC, which improved

efficiency and traceability

TD Canada Trust (Wealth Management).

Mississauga, Ontario

QA Manager / Business Analyst Apr 2008

– Dec 2008

Project : Alerts and Streamings

The goal of these projects is to enhance services in WebBroker

Markets & Research site by building sophisticated applications

which are on par with industry leaders. TD Waterhouse Discount

Brokerage integrated Option Chains, Alerts and Streaming

Quotes services in WebBroker Select into WebBroker Markets

& Research site in preparation for the de-commissioning of

WebBroker Select at a future date.

Project: WebBroker Select Decommissioning

Participated in requirements and design reviews meetings

Managed Change Requests, Risks, and Issues

Forecasted / estimated the Test Cases based on project

requirements

Managed the execution of testing activities and worked closely

with Transfer Agents (TA’s) for data validation and flat

files.

Prepared status reports for Senior Managers and Executives

Managed a team of 7 members including contractors, external

vendors (NYSE & The Globe and Mail) and business

partners.

Developed the Test Strategy, Master Test Plan, QA Execution

Plan, Test Approach document.

Conducted weekly meeting with Transfer Agents and vendors to

identify the business and technical testing requirements,

negotiated the appropriate technical testing responses of

multiple applications

Validated and analyzed the vendors test results of corresponding

business and technical testing before the code transfer

Analyzed, developed, documented and validated QA work

product for the Loan application, against the Use Case and

Business Requirements Documents as part of the SDLC

activity.

Defined test scope and created estimates for the QA project

phase

Identified and managed Risks, Issues, and mitigation plan

Managed the execution of testing activities by assigning tasks to

both onshore and offshore Infosys resources

Provided Daily Execution Status of Project team and QA

Managers, and Weekly Status reports to Senior Managers

and Executives

Managed day-to-day operational functions associated with

Quality assurance / Quality Control

Developed SQL Queries to query the database to test the back

end process of the application.

Participated in daily scrum to triage the defect tracking process.

Managed and tracked all the bugs and fixed them using Quality

Center tracking system and generated reports and test

metrics.

TD Canada Trust (Investment Banking).

Mississauga, Ontario

IT QA Lead / Analyst

Sept 07 – May 08

Project: Credit Link – PL2 / RESL MTG / HELOC

Reviewed the Business and functional requirement documents

and identified test scenarios.

Managed a team of 12 QA Analysts including contractors, and

fulltime staff, external business partners, CMHC, GE,

Equifax and TU.

Prepared Functional Test Strategy, Test Plan, Test Scripts based

on the TD financial architecture Adjudication Module.

Involved in developing test cases and test harnesses based on

high-level and detailed designs. Authored Test Cases to

include prerequisites, detailed directions and descriptions

of the anticipated outcome.

Implemented and maintained TD Quality Assurance standards

(TDMethod), QA processes and procedures.

Extensively performed manual testing, requirements verification

testing, integration, functional and user acceptance testing

(UAT), and Risk Based testing.

Contributed to the analysis of test data requirements,

identification and preparation of test data

Managed and organized the daily scrum, prepared the master

test plan, identified the risks involved, business validation,

test planning.

Managed and developed the performance Test Scripts using

LoadRunner as per the business requirements

Created and executed scenarios using LoadRunner controller as

per Performance/Load Test plan

Participated in defect and status meetings

Reported weekly status and progress report to Senior Leads and

QA Managers

Applied and recommend improvements to the current software

test methodologies and processes

The Economical Insurance Group,

Waterloo, Ontario

IT Business Test Lead (UAT and Functional)

Nov 06 – Aug 07

Personal Lines Rehosting – Property: Testing of the Energie

application and all its interfaces in order to ensure the quality of

the overall application for a production implementation and

support full development and implementation of the auto and

property application in accordance to the PLR Program

Roadmap.

Project: Personal Lines Rehosting – Property

Managed, coordinated and actively participated in Quality

Assurance and Test Automation process of the Energie

application.

Analyzed system requirements and involved in developing test

plans, test cases, test harnesses and test schedules based on

high-level and detailed designs.

Managed and produced QA deliverables through formal project

plans.

Created test cases and scripts for Life Cycle Readiness Testing,

Life Cycle Testing and System Testing of Energie

application.

Created and executed test cases using IBM Rational Test

Manager for core Energie application like CLAIMS

System, CDS, AGNT, and ACRE.

Created and executed test cases for Business functions like

Broker Extranet, Policy Change, Policy inquiry, Quote and

Inquiry in Mercury Quality Center.

Incorporated and tested changes from other project streams (e.g.

AUTO) into the Property project.

Performed Smoke testing of the application from end-to-end for

testing different functionality and database mapping issues.

Actively involved in user requirements are captured in

functional specifications that define what is to be built.

The Average CPU usage, Response time, TPS are analyzed for

each scenario.

Mentored and trained other team members in use of Energie and

downstream applications.

Coordinated testing between onsite and offshore resources in

Unit Testing and Functional Testing activities

Identified and managed the entire life cycle of a bug using bug

tracking tool (JIRA).

Created defect management flow by configuring JIRA to

accommodate Economical unique needs.

Created relevant bug tracking project management reports for

senior manager’s review.

TD Bank Financial Group

Mississauga, Ontario

IT Business QA Lead Nov

2003 – Nov 2006

Project: Laser – Small Business Banking (SBB) – Decisioning

and Fulfillment (D&F)

Reviewed system requirement and design documents

Created Workflow diagrams in Microsoft Visio from thorough

analysis of the requirement document and use cases

Performed gap analysis through traceability exercise between

system requirements and design documents

Assisted in the creation of the Integration test plan

Wrote test scenarios and manual test cases from the technical

documents

Provided data requirements for test cases

Performed shakedown testing to ensure connectivity between

other in-house applications

Executed manual functional scripts during system testing phase

Used QTP to automate manual test scripts as the application

became stable

Used Mercury TestDirector to store and execute both manual

and automated test cases

Performed environment and data shakedown after builds and

data refreshes

Performed integration, system, and regression testing

CIBC Toronto,

Ontario

IT QA Lead Jan 2001 –

Oct 2003

Project: Coins Application

Project: CIE Enhancements – Release 3

Project: Conversion of 13 to 16 Digit Visa Acct

Created and automated test plan strategies, test scenarios, test

procedures as well as documentation.

Used Test Director to execute the test cases, track execution

against the plan during testing and manage defects from

inception to resolution.

Created test scripts from the test plans and identified test

scenarios and test harnesses.

Coordinated all phases of testing (e.g. Unit Testing, Integration

Testing, Functional Testing, User Acceptance Testing

Performance Testing and Performance Tuning)

Created and executed the User Acceptance Test cases of the

COINS application.

Interacted with various members of the team to discuss and

resolve defects, bugs and their priorities.

Used SQL queries to perform backend testing on the database.

Performed functional, regression, white-box and black-box

testing on the COINS application.

Worked on the integration of the AML (Anti Money Laundry)

applications to CAPSTONE engine.

Prepared and worked closely with the QA Team on test cases for

AML (Placement, Layering and Integration)

Worked on the strategy rules set up in CAPSTONE for Smurfing

technique in AML.

Responsible for verifying with the Users the data coming out of

Capstone and Data generated by exports.

Output: Bankcard, Total Systems, Master File extract, Image

Transfer to AS400, Letter Generation, Marketing Data

Warehouse

Participated in stress testing activities, in collaboration with the

development teams, to ensure satisfactory performance of

both ETL processing and end-user reporting

IESO

Mississauga, Ontario

Business Analyst – Meter Data Aug 00

– Jun 2001

Market Commissioning is the final step in the process of

implementing the IMO-administered electricity markets.

Extensively involved in Smart Meter Market Data Testing – a

nine month testing period consisting of a series of structured,

scripted tests using pre-defined test data; and Operational Dry

Run (ODR) – a five month period of live market simulation

using fully operational market (IMO and participant) systems

and processes

Project: Metering Project

Involved in Itron’s Meter Data Management (MDM), Collecting

and receiving metering data from metering installations.

Extensive experience in validating, estimating and editing the

provincial Smart Meter data collected and relayed energy

usage information to LDC.

Extensive experience in Validating, Estimating and Editing

Redundant Metering, Check Metering and Non-redundant

Metering data.

Worked closely in maintaining recipients reports

Responsible for Meter file maintenance, cycle day maintenance

and Billing Cycle

Prepared Test Case matrix, Test Execution Plan, cases and

scripts for the systems.

Managed trouble reports.

Involved in accessing the validated data via internet (for Market

Participant).

Managed changes to test scenarios and scripts for market

testing;

Managed changes to the Business Procedures updating test

scripts accordingly.

Logged issues resolution process for Market Testing and ODR

while working closely with LDC’s.

Reported on the testing progress and results of Market Testing

and ODR.

Analyzed test variances and provided insight as to cause and

resolve strategy.

American Express

Mississauga, Ontario

QA Test Analyst / Business Analyst Oct 98

– Jul 00

Project: Vision Plus

Due to the large scope of changes incorporated in the release,

compliance testing from the Business perspective focused on

those enhancements and fixes, which demonstrate an immediate

and visible impact to Production environments, which was also

in turn tested from an on-line perspective.

The applications affected by the release were:

FAS (Financial Authorizations System)

CDM (Credit Decision Management)

LTS (Letter System)

SSC (Security)

TRAMS (Transactions Management System)

Worked closely with the Business / System team in the

verification of Control Parameters and full navigation of all

screens and fields affected by individual

enhancements/fixes.

Prepared Compliance Test Plan, Test Case matrix, Test

Execution Plan, cases and scripts for the above mentioned

Subsystems.

Prepared Process and Document flow diagram, Data Flow

Diagram for different interfaces and test cycles.

Involved in the On-line execution of Test Scenarios, which

target specific functionality as impacted by an

enhancement(s) or fix(s).

Prepared the Roll-up Matrix which describes the list of test cases

and scripts executed in the complete test cycle .

Responsible for completing all testing for the respective

components and reporting to the Project Lead the status of

the testing.

EDUCATION:

Project Management Certificate University of

Toronto, Toronto, Canada

Courses in Business Communications Sheridan

College, Toronto, Canada.

Bachelor of Engineering Osmania

University, India.

CERTIFICATIONS:

Six Sigma Green Belt (CSSGB) - ISO 9001-2008

2010

Information Technology Infrastructure Library (ITIL v 3)

2011

Information Security Foundation based on ISO/IEC 27002

2011

Microsoft® Certified Technology Specialist (MCTS)

2012

Certified SharePoint® 2010, Application Consultant

2011

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