Administrative Assistant Customer Service

Suzan Lester

**** ******** **

Murfreesboro, TN 37129

Cell: 615-***-****

E-Mail: ***************@*****.***

Summary

Resourceful and accomplished Office Manager with extensive office operations and personnel

organization expertise Administrative Assistant focused on driving productivity by leveraging

strong front office management skills.

Highlights

● Microsoft Office proficiency Dedicated Team Player

Meticulous attention to detail AR/AP

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Results-oriented AS/400

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Self-directed Mail management

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Time management Schedule management

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Professional and mature Self-starter

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Strong problem solver Workers' compensation knowledge

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Experience

August 2012 to Current

Sems Store N Lock

Mt Juliet, TN

Property Manager

Manage all daily aspects of rentals. Showed and cleaned rentals. Daily business transactions,

deposits and every aspect of dealing with the customers. Advertising and getting bids and

proposals. Work with corporate office in running day to day functions of business. invoicing and

collections of properties. Daily inspection and cleaning of property. Overseeing 2 assistant office

managers. Managed the receptionist area, including greeting visitors and responding to

telephone and in-person requests for information.Handled all media and public relations

inquiries.Properly routed agreements, contracts and invoices through the signature

process.Received and distributed faxes and mail in a timely manner.Received and screened a

high volume of internal and external communications, including email and mail.Managed daily

office operations and maintenance of equipment.

April 2012 to July 2012

OHL

Lavergne, Tn

Customer Service

Keyed in all orders for Starbucks trucks coming in and out of facility. Dispatched trucks to correct

terminals. Answered phones and made appropriate calls for collections

April 2003 to Yates Services (NISSAN)

September 2004

September 1998 to December 1999

Smyrna, TN

Data Entry Specialist/Office Clerk

Keyed in all time for all Yates employees. Answered incoming calls and dispatched to correct

maintenance department. Assisted in all accounts payables and receivables. Assisted in payroll

for all Yates employees. All office duties

Jethro's Automotive

Murfreesboro, TN

Administrative Assistant

Answer all incoming calls. Schedule car repairs appointments for incoming clients. Quote prices

to customers. Arrange payment plans with insurance companies. Process weekly payroll for all

employees. Responsible for the billing of services performed. Enter all accounts payable and

receivable.

Education

2009 Georgia Career Institute

Murfreesboro, TN, united states

Cosmetology

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