M. Denise Robinson
I am loyal,dependable,passionate.
Alvin, TX
**********@*****.*** - Home: 281-***-**** / Mobile: 832-***-****
Meticulous Customer Service, excellent at juggling multiple tasks and working under pressure. Broad industry
experience includes Administrative Assistant, Pharmacy And Cashier.
WORK EXPERIENCE
Pharmacy Cashier
Walmart Corportation - Alvin, TX - November 2009 to Present
l Regularly stocked shelves, rotated stock and checked for expired medications.
l Cleaned equipment and work areas to maintain safe and sanitary conditions.
l Receptively answered customer questions and helped locate desired items in the pharmacy.
l Efficiently operated cash register and handled cash, checks, and charge transactions.
l Effectively prioritized tasks and organized workflow to increase efficiency.
l Performed technical processes required to dispense medications to patients.
l Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant
paperwork.
Receptionist
Commerical Tennant - Houston, TX - May 2006 to June 2006
l Answered and quickly redirected calls.
l Greeted numerous visitors, including VIPs.
l Directed guests and routed deliveries and courier services.
l Filing, Certificate of Insurance
Cashier
Bu Cee's - Hwy - Alvin, TX - July 2005 to February 2006
l Managed cash and credit card sales daily
l Provided an elevated customer experience to generate a loyal clientele.
l Assisted customers with food selection, inquiries and order customization requests.
l Replenished supplies, bags and other materials at each cash wrap.
Administrative Assistant
Weber-Balke Foundation, Inc - Houston, TX - May 2000 to August 2004
l Assisted the President, Vice President and Office Manager in processing competitive bidding for TX
DOT projects on new highway construction.
l Office support including word processing, organizing employee time sheets, memos, filing, and
correspondence.
l Utilized a Peachtree Accounting system for receivables and other job related duties.
l Oversaw inventory and office supply purchases
l Screened all visitors and directed them to the correct employee or office.
l Assisted with event planning, including associated travel and logistical arrangements.
l Organized all new hire, security and temporary paperwork.
l Maintained a clean reception area, including lounge and associated areas.
l Helped distribute employee notices and mail around the office.
l Answered and managed incoming and outgoing calls.
l Directed guests and routed deliveries and courier services.
EDUCATION
Certificate
Alvin Community College - Alvin, TX
2009
Certificate in education
Delta School of Business
1985
High School Diploma in education
Jim Hill High School - Jackson, MS
1980
SKILLS
Motivated self-starter l Excellent communication skills l Data entry l Professional phone etiquette l Pharmacy
law knowledge l Customer service-oriented l Creative problem solver l Credit card transactions l Quick learner
l Retail sales l Strong client relations l Active listening skills l Proficient in cash l Computer literate l Multi-line
phone talent l POS systems knowledge l (35) WPM typing speed l Stocking l Works well under pressure l
Personable l HIPAA compliance l Filing and data archiving. l Clerical knowledge l Flexible l Microsoft Excel
l Administrative support specialist