Customer Service Sales

Christopher Cooper

**** ****** ******, *****, ** 10452 Cell: 347-***-**** Email: ********************@*****.***

SALES AND RECRUITING PROFESSIONAL

• Successful sales and recruiting professional with two years’ experience and a proven track record

of exceeding organizational goals in fast paced, goal driven environments.

• Excellent communication and interpersonal skills with the ability to build lasting relationships with

clients, colleagues and management.

• Effectively source, screen and manages client book of business in various selling environments.

• Possess strong multi tasking abilities, needing little or no supervision.

• Proficient in Microsoft Office Applications (Outlook, Word, PowerPoint, Excel).

EDUCATION

Keller Graduate School of Management, New York, NY Expected graduation: Feb 2016

Master of Business Administration, MBA

Concentration: Human Resources

DeVry College, of New York, New York, NY

Bachelor of Professional Studies in Business Administration Graduated: Dec 2014

Concentration: Sales/Marketing

Relevant Coursework: Salesmanship, Consumer Behavior, Marketing Research, Project Management,

Global Marketing, Innovation & Entrepreneurship, Business Communication, Advertising & Public

Relations

PROFESSIONAL SKILLS

Recruiting Strategic Sales Planning Customer Acquisition Consultative Sales

Referral Generation Leadership Training & Development

Written & Verbal Communication Skills Customer Service Financial Advisement

PROFESSIONAL EXPERIENCE

Astoria Bank, Glendale, New York

Licensed Personal Banker Sept 2014

Present

• Provide financial counseling and match appropriate banking and insurance products with client

needs

• Opened new accounts monthly and identify opportunities for cross selling products to existing

clients

• Develop and maintain relationships with bank partners (LPL Financial) to maximize sales

opportunities and achieve sales standards and goals

• Respond to and resolve customer inquiries and issues pertaining to consumer deposit and lending

accounts in a timely and efficient manner

Primerica Financial Services, Edison, New Jersey

Christopher Cooper

1506 Walton Avenue, Bronx, NY 10452 Cell: 347-***-**** Email: ********************@*****.***

Licensed Agent Nov 2011

Jun 2013

• Sourced potential clients through cold calling, presentations, networking events and generating

referrals

• Determined client suitbilty via prescreened phone conversations

• Recommended and sold financial/insurance products while achieving personal monthly and yearly

sales goals

• Scheduled timely follow up with clients to ensure excellent customer service and build long term

relationship to generate renewal business

• Recruited, trained and managed the daily activity of a team of 25 financial advisors

United States Army, Arlington, Virginia Jun 2007 Nov 2011

Unit Supply Specialist 92Y (Logistics)

• Managed and maintained over 10 million dollars of government property monthly in Property Book

• Preformed routine cycle counts and physical inventories, processed inbound/outbound orders

• Acted as team leader and supervisor to individuals in unit

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