Customer Service Medical

Erica Hughes

**** ******* ***** **., *** Diego, CA 92120

Mobile: 619-***-**** E-Mail: **************@*****.***

PROFFESIONAL SUMMARY:

Passionate medical professional motivated by assisting others and providing the best care possible. Possess great team

work ability but able to work independently and efficiently when needed.

EDUCATION:

California College San Diego March 2014

Associate of Occupational Studies Degree in Medical Specialties

• 4x Deans List

KEY QUALIFICATIONS AND SKILLS:

• Bilingual: Spanish/English Fluently

• Cardiopulmonary/EKG

• Efficient at Vital Signs

• Practical at Injections/ Phlebotomy

• Organized in Office Procedures Reception Scheduling

• Computer Skills in Computerized Medical Administration

• Computerized Pharmacy Systems and Databases

• Orderly Medical Terminology

• Medical Aseptic Procedures, Laboratory Procedures/Processes

• Insurance Specialist

• Professional Medical Coding, Billing

• Anatomy & Physiology

MEDICAL EXPERIENCE & SKILLS

Prime Chiropractic Group - Medical Assistant Extern

• Took vital signs for new patients and learned a wide array of procedures that focused on patient relations.

• Completes records by recording patient examination, treatment, and test results.

• Excellent patient care: Relaxing patients while providing therapies, ultrasounds, and message therapy.

• Prep patients for exam room before seeing the doctor.

ADMINISTRATION SKILLS

Alliant International University – Secretary to Head Psychologist

• Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel,, etc., to produce

correspondence and documents and maintain presentations, records, spreadsheets and databases.

• Attending meetings, completing patient files while insuring confidentiality and keeping notes.

• Organizing and filing paperwork, documents and computer-based information.

• Answering phones with proper etiquette as well as computer literacy.

CUSTOMER SERVICE SKILLS

On The Border – Server

• Product Knowledge: Staying updated with on current menu choices, specialties and menu deviations.

• Provides others comfort during stressful situations: Fast paced and stressful environment but able to keep a warm

personality for each individual customer to ensure excellent customer service.

• Clear Communication: Able to relay information with accuracy to different parties (customer to cook, cook to

customer, etc.)

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