Customer Service Manager

***** ******* **.

Victorville, CA *****

Home 760-***-****

Cell 949-***-****

*****-***************@*****.***

Abe Moreno

Objective

To obtain a responsible and challenging position in your organization where my analyzing,

management, planning and budgeting skills would be utilized.

Education

Vanguard University 55 fair Dr. Costa Mesa, CA 92626

• Bachelors Degree in Business

Grade point average 3.2

Experience

• Increased standards and regulations in revenue receivables

• Analyzed financial data resulting in substantial savings

• Managed team members and met strategic benchmarks

• Budgeted and planned monthly expenditures

• Organized customer service seminars and outings

• Collaborated with other departments as a liaison

• Former President of the High Desert Business Builders Association

• Efficient critical thinker and problem solver proven track record

• Provided back up support to managers and owners

• Taught and developed various team members

• Bilingual in English and Spanish with fluency

• Trained team members in company procedures and regulations

• Award winning customer service specialist

Employment History

Wells Fargo Bank 17442 Main St, Hesperia, CA 92345

Financial Officer

ACA Corporation 15428 Civic Dr. Victorville, CA

General Manager

Legacy LLC. 15063 7th St. Victorville, CA

General Manager

Sunstone Hotel Investors 2200 E Holt Blvd. Ontario, CA

Parking Operation Supervisor

Hilton Garden Inn. 12603 Mariposa Rd. Victorville, CA

Front Desk Agent

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