Casey Relford
*** ******* *** 317-***-**** or 317-***-****
Indianapolis, IN ******************@*****.***
OBJECTIVE
Seeking an entry level position that allow me to use my Healthcare Administration degree.
SKILLS PROFILE
• Medical Administrative practices
• Adaptable, hardworking, fast learner
• Excellent people skills with a positive attitude
• Train in Medical Ethics, HIPAA Guidelines
• Good filing, charting, documenting and organizational skills, along with other office requirements
• Strong computer skills and exposure to Microsoft Word, Microsoft Office, PowerPoint, Excel, Access
• Proficient in MediSoft and ICD9/10 computerized diagnostic coding
EDUCATION
Brown Mackie College Indianapolis, IN
Associate of Science, Healthcare Administration February 2013
RELATED EXPERIENCE
Dr. Bertram Graves Indianapolis 01/13-02/13
Medical Receptionist (Externship)
• Check patients in and out
• Answers the phones
• Write and Call in prescriptions
• Billing and Coding
• File charts
• Copy and fax information
• Confirm appointments
Interactions Indianapolis 11/2013-Present
Intent Analyst
1.
Listening to very short snippets of real customers calls from the worlds's favorite brands and capturing the callers intent
Toys R Us Indianapolis 10/2013-12/2013
Sales Team Member
2.
Interact heavily with guests on sales floor and cash register
3.
Utilize company selling approaches to create an enriched guest experience
4.
Assist in maintaining a well stocked and neat store appearance
5.
Act quickly to address guest concerns and provide resolutions
May be assigned to work in multiple departments to help guests and the store team to achieve daily results
Dots Indianapolis 09/2012 - 8/2013
Sales Associate
• Greet customers warmly
• Deliver excellent customer service
• Help on cash wrap(cashier)
• strip, hang, and sensor shipment (unpack and display clothing)
• organize inventory in back stock
Honors
JAG- Jobs for American Graduate 1/2008 -1/2009
• Secretary
• Contribute to the student newsletter
• Attended Governor Mitch Daniels Leadership conference
• Experience life/job readiness skills to ensure success in employment
REFERENCES
Available upon request