Customer Service Representative

DAVID C RDOVA

**** *. ******** ****** ************, PA 19133

267-***-**** ***********@*******.*** http://www.behance.net/DC_GraphX

OBJECTIVE

My goal is to acquire a Graphic Designer/Illustrator position that will

utilize my several years of freelance experience. I am a flexible multi-

faceted professional, uniquely creative with exceptional design skills

ensuring projects are completed on a timely and highly professional manner.

SKILLS

. Proficient in Microsoft Office Suite & Mac OS

. Bilingual (fluent in Spanish),

. Proficient in Adobe Creative Suite CC (Photoshop, Illustrator,

InDesign, Dreamweaver)

. Sketch Artist, Character Designer, Illustrator, Branding, Logo

Designer, Print Designer for PRE Press.

PROFESSIONAL EXPERIENCE

Freelance Graphic Designer

St. Peter the Apostle School Philadelphia, PA (April - May 2014)

Creatively updated logo and image identity for the school with the use

of Adobe Photoshop.

. Assisted in an aesthetically pleasing front end design of the school's

website with Adobe Dreamweaver.

Bi-Lingual Customer Service Representative

LogistiCare Philadelphia, PA (September 2012 - February 2013)

. Scheduled and routed patients' trips with third-party Medical

Transportation providers.

Responsible for managing and accurately documenting trip

authorizations with primary physicians.

Maintaining relationships with clients by resolving complaints or

issues through superb customer service.

Freelance Graphic Designer

Aliento de Vida Ministries Philadelphia, PA (April - May 2009)

Created an image identity that was best suited for the project.

Designed artist logo and enhanced photos for CD cover with Adobe

Photoshop.

M3 Records Philadelphia, PA (June 2007 - July 2008)

Designed artist CD cover and sleeve with the use of the client's

photos in Adobe Photoshop.

Sketched then completed final design of artist logo with Adobe

Photoshop.

Mi Casa Architectural Design and Build Philadelphia, PA (November -

December 2004)

. Created an eye catching brand including: logo, business card, and

brochure with the use of Adobe Photoshop.

. Produced styled concepts for official website interface with the use

of Adobe Illustrator and Photoshop.

Russell Byers Charter School Philadelphia, PA (May - June 2004)

. Collaborated with the 4th grade teacher in managing the overall

creation and design process of the class' pamphlet design.

. Assisted in editing selected students' Illustration concepts and

photography in Adobe Photoshop.

Bi-Lingual Customer Service Representative

Sears Roebuck Bensalem, PA (March 2001 - September 2002)

. Precisely consolidated client's credit accounts and transferred

balances as requested.

. Continuously updating client's account information and offering

special monthly business promotions.

. Managed the scheduling of at home repairs and delivery of company

products for clients.

EDUCATION

American InterContinental University

November 16, 2006

Bachelor of Fine Arts

Hoffman Estates, IL

ITT Technical Institute

September 13, 2004

Associates in Multimedia and Design

Bensalem, PA

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