Customer Service Medical Assistant

Brittani Murdock

Management/Customer Service Rep/Medical Office

786-***-**** ***************@*****.*** 3050 NW 157th Street Opa-Locka, FL 33054

Seeking a position as an customer service representative in a great working environment. Will provide company with excellent customer service and management skills.

Credentials

•Safe-Served Certified- 2013

•Introduction to Management Certification- 2013

•Graduate of the Hospitality and Tourism Magnet Program

~Development of strong business leaders

Experience

Call Center Representative, Creative Staffing Agency (Inktel,Walmart.com), Miami Lakes, Fl November 2014-January 1,2015 (Temporary)

• Answers the telephone and assist clients with their account

• Basic troubleshoot for clients online account

• Handle clients complaints and concerns

• Provide excellent customer service

Certified Swing Manager,McDonald's, Tallahassee, Fl September 15, 2011-January 21, 2014

• Oversee shift and employees

• Drive sales to accomplish excellent TTL times

• Check and verify inventory

• Handle customers complaints and concerns

• Assist with training if new/old employees

• Deliver great customer service

Crew Member, McDonald's, Miami Lakes, Fl June 2011- August 2011 (Temporary)

• Operate POS

• Clean and restock

• Provide excellent customer service

Education

Miami Lakes Technical

•Medical Assistant Program

April 2014- Present

Broward Community College

•General Studies

January 2014- April 2014

Tallahassee Community College

•General Studies

January 2011- January 2014

High School Diploma, Miami Springs Senior High, Miami Springs, FL August 2005- June 2009

Recommendations available upon request

Contact this candidate