JOAN MOSCOSO DE LA CRUZ, RN,CRN
#** ****** **., ***** ******* Banlat Tandang Sora Quezon City, Ph
Contact Number: 091*-*******
e-Mail Address: *************@*****.***
OBJECTIVES
To be able to impart my skills and knowledge in rendering Quality Service to clients, as
well as to enhance my skills for professional development.
PERSONAL DATA
Age : 26 years old
Birthdate : 12 September 1988
Birthplace : Pasig City
Gender : Female
Religion : Pentecostal
Citizenship : Filipino
Civil Status : Single
Height : 1.67m
Weight : 74 kgs
BMI : 27
Father's Name : Joseph R. De La Cruz
Mother's Name : Gina M. De La Cruz
Address : Block 8 Lot 18 Phase 2 Maguey Road Queenstown Heights 1 Brgy.
San Isidro Antipolo Rizal, Ph
WORKING EXPERIENCE
Nurse Reliever (Company Nurse)
Center for Health Services, Inc.
25 San Miguel Avenue, Pasig City, Ph
June 2009 – February 2010
Description:
• Assist physician in rendering physical assessment to workers at the said company
• Educate patients/workers on disease processes, medical-surgical procedures and
other aspects of therapeutic regimens, including medication therapy.
• Administer oral and intramuscular and subcutaneous medications.
• Recommended and implemented changes to the Medical unit regarding assignment
delegation and prioritization, resulting in a higher standard of patient care, and
reassessed/revised plan of care.
Hemodialysis Nurse Volunteer
Excelsior Renal Center
Metropolitan Medical Center, Bambang Manila, Ph
March - May 2010
Description:
• Render hemodialysis treatment (initiation and termination as well as monitoring the
patient all throughout the hemodialysis treatment).
• Monitoring patients vital signs
• Teach the patient regarding the correct management of their vascular access for
hemodialysis treatment.
• Assist physician upon rendering such invasive procedures to the patients such as
making a fistula or in inserting catheter.
• Maintains aseptic technique during pre-operation and post operation phase when
rendering an av fistula insertion or catheter insertion.
• Carry out doctor’s order as prescribe by the physician.
Account Solution Specialist
Convergys Corporation Philippines
5th floor, Glorietta 5 Ayala Center cor. Office drive, brgy. San Lorenzo Makati,Ph
November 2, 2010 – April 2, 2011
Description:
• Inbound Agent from Encore Account (Bankards) financial account
• Receiving phone calls with regards inquiry about accounts of customers
• Processing payments over the phone
• Knows how to handle irate customers/deescalate
• Knows how to manipulate avaya phone
General and Email Support
eBay North America in Sutherland Global Services
10th floor, Phil Care Plans Tower, Bonifacio Triangle, Taguig, Ph
April 24, 2011 – February 24,2012
Description:
• Inbound agent from eBay North America
• We usually receives phone calls that needs trouble shooting or sometimes queries
about eBay website
• Also Handled emails regarding cases of eBay North America regarding buying and
selling issues of the customer. This area is under eBay buyer’s protection, we are the
escalations team.
• Sending proper format of inbound and outbound emails to customers
• This account is also known as financial account due to its buying and selling
description.
Project Support Analyst
Logica Philippines
2nd Floor One World Square Building Mckinley Hill, Taguig,Ph
February 27, 2012 – November 5, 2012
Description:
• Monitoring the Nokia Monitoring desk for alerts of down system in Ovi store
• Reading and making emails for the said report
• Calling Tier 3 Support of Nokia to report the said problem
• Making schedule for my co-employees for our project schedule.
• This work is a work from home
Private Duty Nurse on a Private Patient who has been diagnosed with Chronic Kidney
Disease and Post Kidney Transplant in Quezon City, Ph
January 12, 2011 - January 31, 2013 (12 hours per shift with 2 days off in a week.
Depending on the availability of nurse reliever.)
Description:
• Provide routine postoperative care.
• Maintain urinary catheter patency and a closed system.
• Prevent pressure on suture lines.
• Monitor vital signs and hemodynamic pressures closely.
• Maintain fluid replacement.
• Administer diuretics as ordered.
• Monitor for possible complications: Hemorrhage, Ureteral anastomosis, renal artery
thrombosis, Infection and Kidney rejection signs and symptoms.
• Accompany patient when to have his check-up / Scheduled dialysis from time to time.
• Close monitoring
• Amenable in shifting schedule, holidays and can handle pressure in workplace.
Medical – Surgical Ward Nurse
Ospital ng Makati
Sampaguita St. Pembo Makati City, Ph
February 4, 2013- December 31, 2014
Description:
• Handles maximum of 10-12 patients per shift
• Medicine ward nurse at a 300 bed capacity tertiary hospital in Makati City
• Rotated and trained in different special areas like NICU, PICU, ICU.
• Knowledgeable in using emergency cart, and how to revive patients.
• Vital signs taking and recording
• Administers oral, intramuscular, intravenous and subcutaneous medications.
• Knows how to handle toxicity in a calm manner
• Knowledgeable in giving ACLS, BLS and can read ECG tracings.
EDUCATIONAL BACKGROUND
Level School Year
Graduated
Remedios T. Romualdez Memorial Schools –
College Makati Medical Center College of Nursing Degree: 2009
Bachelor of Science in Nursing
June 2009 Nursing Licensure Exam Board Passer
High School La Immaculada Concepciom School – Pasig 2005
Elementary La Immaculada Concepciom School – Pasig 2001
SKILLS:
- Knowledge of medical terminology, anatomy and physiology, pharmacology, laboratory
and disease process
- Vital signs taking and recording
- Administers oral, intramuscular, intravenous and subcutaneous medications.
- Have a broad range of general nursing care services in areas of catheters, feeding tubes,
suctioning and intravenous lines.
- Monitoring patient’s condition and implementing necessary intervention
- Educating family members regarding the health care need.
- Computer literate with knowledge on the following office productivity programs: MS word,
MS Excel, MS Power Point, and MS Access. Knowledge about photo and movie editing.
- With knowledge of manipulating Avaya Phone.
- Dedicated to work
- Willing to undergo trainings and seminars. Can handle multitasking work. Know how to
prioritize in order to meet deadline and positive attitude towards learning. Can undergo
office procedures such as filing, encoding and accounting procedures.
- Good communication skills. ( Written and Orally)
- Hardworking and Responsible
- Advocate for clients right
- Flexible, can easily adapt to changes
- Personable with a positive attitude towards work
- Willing to be trained for professional growth
HONORS AND AWARD
Honors and Awards Place Year
Special Award (Perfect
Attendance in Related
Remedios T. Romualdez Memorial Schools –
Learning Experience), a 2005 - 2009
Makati Medical Center College of Nursing
positive attitude towards
responsibilities.
Loyalty Awardee La Immaculada Concepciom School – Pasig 2001 - 2005
SEMINARS AND TRAINING ATTENDED
Seminar and Training Place Year
Intravenous Therapy Training GSN-ISEEC Training Hall West Avenue, 2010
Quezon City by Chinese General Hospital
and Medical Center(ANSAP ACCREDITED)
Basic Life Support:
Cardiopulmonary Resuscitation &
GSN- ISEEC Training Hall West Avenue,
First Aid Training Course Advanced 2010
Quezon City
Nursing Practice Training
Basic Electrocardiography
Interpretation and Management GSN- ISEEC Training Hall West Avenue,
2010
Advanced Nursing Practice Quezon City
Training
Advanced Cardiac Life Support GSN- ISEEC Training Hall West Avenue,
2010
Advanced Nursing Practice Quezon City
Training
Dialysis Management Training Metropolitan Medical Center-Excelsior
2010
Course Group Renal Center. (RENAP and TESDA
ACCREDITED
CHARACTER REFERENCES
Name Occupation Contact Number
Sharon Lyn R. Jalac Chief Resident of Pediatrics in The 091********
M.D. Medical City
Head Nurse - Center for Health 091********
Nerissa B. Cueto, R.N.
Services, Inc.,
8889999 loc 7125
Registrar - RTRMS-Makati Medical
Ms.Lourdes Galila
Center
Mrs. Maureen San Pedro Unit Manager Nurse 092********
Of Ospital ng Makati