Customer Service Sales

Ailyn A. Catumal

Lot ** blk.*** Dollar St. Phase 8 North Fairview

Quezon City, Republic of the Philippines

+639**-*******

************@*****.***

OBJECTIVE To be of service to a company by utilizing my skills and knowledge

in sales, office administration, people development and training,

and help the company in any way I can and to achieve success

through persistent hard work and continuous training.

EDUCATION

June 2001-March 2003 Gensan Technical Institute

Associate Graduate in Computer Secretarial

June 1997-March 2001 General Santos City High School

WORK EXPERIENCE

April – present Cashier/Pharmacy Assistant; HBC SHOPMORE

(GSCSI)

• Monitors incoming and outgoing transactions in handling

money matters.

• Monitor stock inventory

• Received customers order

• Provide excellent customer service

April 2008-April 2012 Sales Team Leader/ Officer-in-Charge/ Cashier; Samuel and Kevin

Philippines (Alto Brands Inc.)

• Provide excellent customer service;

• In-charge of merchandise inventories as well as visual

merchandizing;

• Monitor incoming and outgoing transactions in handling

money matters;

• Trains new staff and Management Trainees;

• Responsible in shop operation usually in the absence of the

Manager.

October 2007-April 2008 Sales Staff/ Cashier Reliever; Kamiseta

• Provide excellent customer service;

• Replenish items in the selling area and receive deliveries

(upon arrival);

• Monitors incoming and outgoing transactions in handling

money matters.

September 2006-October 2007 Junior Cashier/ Officer-in-Charge and Beauty

Consultant; Elianto

• Operates the cash register (POS Based) & accuracy in terms of

cash handling, security & safety;

• Attends to customer inquiries;

• Promotes beauty products to customers;

• Share with customers the necessary information about a

product;

• Maintains accurate inventory of all supplies, and other

duties given by the superiors.

June 2004-November 2004 Cashier; Fitmart Mall of Gensan

• Operates cash register (POS Based) & Accuracy in terms of cash

handling, Security & Safety;

• Attends to customer inquiries.

November 2003-March 2004 Office Clerk; Gaisano Business Complex

• Encodes incoming delivery receipts;

• Helps in encoding data, vouchers and filing of documents;

• Receives calls and information.

April-July 2003 Office Clerk; Jamili Marine Ship Building and Repair

Services

• Encodes Bidding Paper, process SSS and other benefits of the

employee;

• Prepares payroll and encashment.

TRAINING ATTENDED

April 2008 Sales Training

Alto Brands Inc

SPECIAL SKILLS AND ABILITIES

• Computer operations (MS WORD, EXCEL & INTERNET SKILLS)

• With exposure in handling people;

• Confident & dedicated with persistence & determination to accomplish tasks.

PERSONAL BACKGROUND

Born on December 29, 1984, married.Proficient in Filipino and English. Knowledgeable in office,

retail work set-up. Weighs 50 kilos and stands at 5’2”.

REFERENCE

Available upon request.

Contact this candidate