Human Resources Manager

Location:

Billerica, MA

Posted:

February 01, 2015

Contact this candidate

Resume:

ALISCIR (BEVERLY) FRANCIS (U.S. VETERAN) 978-***-****

** ***** ******, *********, ** 01821 *.**************@*****.***

HUMAN RESOURCES (HR) PROFESSIONAL

. Respected, dedicated HR professional with positive attitude and passion

for HR coordination and interacting with people from diverse backgrounds,

cultures and professional levels. Supervisory HR experience in working

with multi-national workforce in overseas and stateside environments.

Consistently commended by peers and managers for strong organizational

skills, attention to detail and analytical aptitude. Honor confidential

information.

. Conduct security investigations/proficient liaison officer/customer

service agent and interviewer with an Active Secret Security Clearance.

. Able to think quickly and work independently to identify a problem and

propose solutions using available resources. Prioritize tasks and

flexible to changing priorities to meet deadlines and achieve goals.

Superior interpersonal, organizational and time management skills.

. Proficient computer skills include MS Word, MS Office, Excel

HR competencies include:

Staffing/Hiring/Interviewing New Hire Administration Conflict

Resolutions & Mediations

New Hire Orientation/Retention Scheduling/Recruiting

Communication/Customer Focus

Staff Discipline Administration Benefits Counseling Information

Management/Systems

Employee Training/Evaluation Personnel Records

Teaching/Coaching/HR Polices

Safety Compliance Awareness Grievance Investigations Excellent

Written/Verbal Skills

Events & Awards Planning Regulatory Issues Employee Relations

Counseling

Active Secret Security Clearance

EDUCATION

Master of Arts, Management / Human Resources, GPA 3.78, 2008, University

of Phoenix

Bachelor of Arts, Management / Human Resources, GPA 3.58, 2006, Park

University

Select Human Resources and Management coursework:

Transformational Leadership Human Capital Development

Implementing Organizational Initiatives Conflict Management

Managing in a Cross-Cultural Environment Human Resources: Problem

Solving

Strategies for Competitive Advantage Human Resources: Decision

Outcomes

Associate Degree, Criminal Justice, 2004, Community College of the Air

Force

Associate Degree, Accounting, 1995, Middlesex Community College

EMPLOYMENT

United States Air Force 1999-2014

DIRECTOR OF HUMAN RESOURCES ADMINISTRATION, Izmir Air Base, Turkey (2008-

2009)

Managed team of 15 NATO and host country personnel and industrial

security programs for 200 members. Efficiently masterminded all security

force training programs. Conducted security surveys and ensured

compliance with Department of Defense (DoD), major command and

antiterrorism and force protection requirements.

. NEW HIRE INTERVIEWING/ORIENTATION - Improved efficiency of

registration process for individuals transitioning into and out of

organization by revamping checklists, making them more user friendly

and intuitive. Took initiative to create in-depth newcomers training

curriculum, customizing information for local area culture, living

environment and laws; reduced training downtime 10%. Conduct staffing,

hiring and firing duties interviews with potential new employees and

new employees.

. NEW HIRE TRAINING - Scheduled and conducted new hire and monthly

training sessions for all personnel that supported professional

development, resulted in enhanced departmental performance. Advised

personnel of health and financial benefits and obligations. Conducted

trainings with an eye toward promotion opportunities and succession

planning. Executed study plans and financial counseling as aids to

personnel's goal achievement.

. PERFORMANCE MANAGEMENT - Developed schedules and duty assignments.

Conducted reviews and inspections to ensure compliance with

performance guidelines. Examined reports for accuracy and completeness

of data. Boosted overall departmental performance by clearly

communicating expectations and holding each team member accountable

for meeting goals.

ALISCIR (BEVERLY) FRANCIS, (U.S. VETERAN) 978-***-****, Page 2

GROUP SECURITY/HUMAN RESOURCES TRAINING MANAGER, Izmir AB, Turkey (2007-

2008)

Motivated to quickly learn new skills, streamline processes and

procedures, and learn software to boost efficiencies. Able to multi-task;

manage challenging HR situations. Ability to work independently; equally

effective as team member/leader. Thrive on challenges and utilize

available resources to attain goals in deadline-driven environment.

. RECORDS MANAGEMENT - Prepared and reviewed agreements for contractors

and visitor groups conducting business within the organization.

Processed identifications and passes. Cross-trained administrative

staff in task functions, which facilitated expeditious service to

customers.

. DISCIPLINARY/DISPUTE RESOLUTION - Maintained healthy work environment

through leadership and problem-solving abilities. Interviewed involved

parties to gain understanding of conflict, assessed situation and

negotiated resolution that supported working as a team. Followed

procedures to initiate disciplinary actions and facilitate established

reprimand process.

. EMPLOYEE EVALUATIONS/REPORTS - Meticulously prepared and reviewed

daily incident reports for content and accuracy. Took initiative to

analyze data/statistics, draw conclusions and initiate action plans to

meet objectives. Conduct employee performance evaluations, record and

monitor all reports.

SECTION MANAGER-HR DUTIES; Royal Air Forces, Croughton United Kingdom

(2009-2014)

Managed departmental staff of 25 performing law enforcement and security

activities at multi-national military base in the UK with 2,500

individuals on 630-acre campus. Coordinated investigations of all

incidents and processed reports. Ensured availability of secure

communications channels to senior leadership and NATO.

. LEADERSHIP/OPERATIONS - "Leads by example; achieved 97% on annual

Flight Chief evaluation." Hand-picked to lead Iraqi deployment team.

Initiated steps to protect assets and ensure safety of personnel

during base power outage. Skillfully manage operations in compliance

with established requirements and company policies.

. PROCESS IMPROVEMENT - Streamlined NATO badge issue process from 14

days to 3. Streamlined joint military police report process, saving

120 man hours monthly. When deployed to Ali Air Base, Iraq, decreased

processing time of Army Reports and Analysis 45%. Ensured safeguarding

of personnel records and confidential data per guidelines.

. PROGRAM MANAGEMENT - As president of Base 5/6 Council, a forum for

junior enlisted to learn and grow as a base-wide team, spearheaded

mentorship and volunteerism opportunities, social events and guest

speakers to enhance the prestige, responsibility and professional

development of junior airmen. Originated and implemented quarterly

professional development seminars for non-commissioned officers and

airmen, encouraging establishment of personal and professional goals,

which contribute to improved morale and personnel retention.

ASSISTANT MANAGER, Scott Air Force Base, Illinois (2006-2007)

Directed overall shift operations, supervised 11 security forces members

and provided quality customer service to multi-national military

community supporting major NATO headquarters.

. As president of Base Advisory Council, spearheaded activities that

boosted morale and raised funds for community projects.

TRAINING

Fundamentals of Emergency Management, FEMA Emergency Management

Institute, 2014

Professional Manager Certification, Community College of the Air

Force, 2013

Senior Enlisted Joint Professional Military Education, 2012

Advance Leadership / Management Training School, 2011

Antiterrorism / Force Protection Course, 2006

Basic Leadership / Management Training, 2005

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