Customer Service Manager

Ty Robert White

**** * ***** **. ******, Ok *****

C: 405-***-****/email: ********@*****.***

Career Overview

Highly motivated, Highly Trained, and Skilled Professional with 22 years of experience

with the public in management.

Core strengths

! Strong organizational skills

Active listening skills

!

! Seasoned in conflict resolution

Sharp problem solver

!

Courteous Demeanor

!

Enthusiastic work attitude

!

Customer service expert

!

Time management

!

Advanced critical thinking

!

! Strong willed leadership skills

Accomplishments

State of Oklahoma Advanced Cleet Certification

FTT - Field Training Trooper

LEDT Instructor

DTI- Defensive Tactics Instructor

ARIDE- Advance Roadside Impaired Driving Enforcement

Certified Police Motorcycle Operator

Basic Swat Certified

Narc Air Assault Certified

Fire fighter 1

Fire fighter 2

Hazardous Materials First Responder Certified

OSTA Director

NIMS Training 100,200, 300, 400,500,700

Marksmanship Tactical Combat Pistol School

Dedication/Hard work Drumright Academy Reserve Instructor

Oklahoma BuckleDown Top Cop Award 2010

Oklahoma BuckleDown Top Cop Award 2012

Oklahoma BuckleDown Top Cop Award 2013

Work Experience

Oklahoma State Trooper

Department Of Public Safety

Oklahoma City, Ok

May 2002-Present

Enforce State Laws within the State of Oklahoma, investigate accidents, conduct

safety programs and perform additional duties as assigned.

Manager

Cheddar’s Casual Cafe

Tulsa, Ok

March 2000-May 2002

Control cash flow, employee labor,customer satisfaction, employees.

Q.A.

Cheddar’s Casual Cafe

Tulsa, Ok

July 1999-March 2000

Make sure food goes out hot, organized and appealing/manager training.

Fitness Trainer

All-American Fitness

Tulsa, Ok

August 2008-July 1999

Advise and evaluate fitness programs for members.

Delivery Supervisor

Lowe’s Home Improvement

Tulsa, Ok

January 1998-June 1999

Organize and ship out deliveries on time.

Assistant Manager

Pizza Hut

Kingfisher, Ok

January 1993-January 1998

Control cash flow, employee labor, customer satisfaction, employees

Educational Background

Kingfisher High School

Kingfisher, Ok

Graduated 1995

El Reno Community

El Reno, Ok

Liberal Arts Degree 1997

Tulsa Junior College

Tulsa, Ok

Fire Technology Degree 1999 (Not Completed)

References upon request

Contact this candidate