Manager Training

Erika Parrish

***** ******** **. ********, ** ***81 ***********@*****.*** 713-557-

**** (Cell)

Nursing Home Administrator - Executive Director

Skilled Nursing Facility Long-Term Care

Accomplished and self-motivated Healthcare Management and Training

Professional with over 15 years of comprehensive experience. Background

includes extensive leadership experience in planning and process

improvement efforts aiming to deliver excellence in operational efficiency

and ensure the highest level of quality patient care. Possess certification

and licensure necessary to adhere to a myriad of state and federal laws and

regulations. Seeking an Administrator or Executive Director position at a

skilled nursing facility, assisted living or at a continuing care

retirement community.

Core Competencies

Presentation Skills Strategic & Logistics Training & Development

Patient Care & Planning Regulatory Compliance

Satisfaction Conflict Resolution Process Improvements

Scheduling & Labor Control Budgeting & Cost Control Relationship Development

Creative Problem Solving Team Building &

Mentoring

Professional Experience

THE POINTE REHABILITATION & HEALTHCARE CENTER - WEBSTER, TX 2008 -

Present

Director of Staff Development/ Administrator in Training

Deliver patient care including supervision and management of 95 licensed

and non-licensed personnel. Implement and monitor standards and practice

guidelines regarding Infection Control, Bowel and Bladder program, and

Resident & Employee Health. Review monthly consolidated orders for

accuracy. Serve as a Case Manager for workplace injuries. Coordinate

statistical information to complete weekly IDT, 802, 672, and monthly QA

reports.

. Provide orientation and initial training of staff; use assessment and

design strategies to develop and provide continuing education services

specific to the needs of the facility

. Teach Basic Life Support and trainer of new DSDs for five facilities

. Maintain capable and cohesive staff through appreciation and

recognition of excellent performance

. Established policy and procedure for the AED, including best practices

. Formulated plan of corrections to rectify deficiency citations

. Prepared legal waivers for families wishing to go against medical

advice

Administrator in Training

Completed 1000 hours of hands-on training; gained familiarity in the

Standard of Practice for Administrators. Obtained knowledge and skill in

Leadership, Management, Human Resources, Physical Environment & Atmosphere,

Resident Care & Quality of Life, and Finance.

. Achieved regulatory requirements competency for all departments within

the facility

. Gained significant competency in how to manage each department on a

daily basis

INNOVATIVE SENIOR CARE - Houston, TX 2005 - 2007

Personal Touch Coordinator

Oversaw daily operations of the Personal Care Assistance program, comprised

of seven assisted living facilities. Effectively managed and mentored 65

employees. Scheduled and participated in job fairs in order to recruit new

personnel; managed all facets of hiring from screening to selection and

induction. Maintained updated and detailed client filed. Generated month-

end closing, projection, productivity and profit reports.

. Handled all company training program planning; ensured employees'

compliance with all employment laws and educated them on how to handle

the resolution of employment issues

. Managed patient relations, including admissions assessments and

creation of personal service plans

. Traveled to Austin to restructure their companion services

. Implemented a new clocking system eliminating the need for office

staff to be present to check in personnel and managed staffing hours

meticulously reducing labor hours resulting in significant company

savings

Erika Parrish ***********@*****.*** 713-***-**** (Cell) Page 2

NORMAL RHYTHM - Houston, TX 2001 - 2005

Owner/CPR & First Aid Instructor

Managed daily company operations including vendor relations, cash flow

management and marketing initiatives. Instructed and trained clients on CPR

and First Aid; used humor to keep classes interesting and conveyed

information in a simple, easy-to-understand manner.

. Secured all 7 of the Hampton Assisted Living properties as clients in

the Houston area by word of mouth.

THE HAMPTON AT PEARLAND - Pearland, TX 1999 - 2002

Wellness Nurse

Directly supervised all care provision and coordination of healthcare needs

within the community. Prepared schedules for 30 Care Associates; trained

them on medication supervision. Ensured accuracy of patient medications.

Education & Certifications

. Bachelor of Arts, Business Administration, University of Houston Clear

Lake - Houston, TX, 2003

. LNFA-Licensed Nursing Facility Administrator, License #11013 (2014)

. CALM-Certified Assisted Living Manager (2013)

. Long Term Care Administration, Midland College (2012)

. RAC-CT-Resident Assessment Coordinator-Certified, AANAC (2012)

. Basic Life Support Instructor, American Heart Association,

ID#121******** (2001)

. Licensed Vocational Nurse, San Jacinto College South, License #173245

(1999)

Professional & Community Involvement

. Member, American Association of Nurse Assessment Coordination (2012-

present)

. Member, American Heart Association, (2001-Present)

. Chairman, Ordinance Committee, City of Brookside Village, TX (2012)

. Chaplain, Women's Axillary-American Legion Post 490 (2009)

. President, South Main Speakers-Toastmasters International Club #8609

(2008)

Computer Technology

. Microsoft Office Suite: Excel, Word, PowerPoint, Outlook

. Point Click Care

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