Customer Service Medical
Resume:
Josephine Lomudak
Edmonton Alberta
Phone: 780-***-****
*.******@****.***
OBJECTIVE:
To obtain a position as a Medical Office Administrator so I can use my skills and experience in a
health care organization.
HIGHLIGHT OF QUALIFICATION:
Strong interpersonal and organizational skills
Excellent knowledge of office etiquette and phone manner
Diligent, detail-caring individual
Excels at multitasking in a fast paced environment, completing projects within time
Ability to work under minimum supervision
EMPLOYMENT HISTORY:
PRACTICUM:
ROYAL ALEXANDRA HOSPITAL FROM MARCH 18 TO APRIL 18
HEALTH RECORD
Duties and Responsibilities:
Filing of emergency records and outpatient clinic files according to terminal digit filing
Retrieval of files for outpatient clinics and observe ED scanning
Assist with or observe area : Transcription correction, return QA and re-assembly
Assembly of ambulatory care records : sorting, dating and filing
Instruction for Utilization of computer program/software ( chart tracking system )
Front Desk “Reception duties
Answering telephone,relaying message and direct calls
Greet and direct patients, public Police, Physician, Residents, Nurses and others Hospital
Staff.
Assist patient with completion of health information request forms
Receive faxes and Forward document to appropriate area
JYSK BED & MATTRESS
Cash lead /Head cashier from September 2013 To now
Oversee cash transactions, cash reconciliations, account payments, account
receivables and other accounting duties according to company policies.
Welcome customers, provide assistance and respond to their concerns.
Josephine Lomudak
*.******@****.***
Page 2
Manage customer transactions both cash and card payment
Supervise checkout stations on regular basis.
Manage store operations in the absence of Store Manager.
Maintain the checkout area clean, safe and organized.
Evaluate performance of cash associates and provide feedback.
Ensure customer transactions are processed promptly and accurately.
Generate cash related documents and account reports
Ensure cash associates follow accounting policies, safety procedures and
customer service standards.
Identify and communicate any accounting related issues to management
promptly.
Ensure that merchandise are properly displayed, stocked and labeled.
Oversee cash transactions, cash reconciliations, account payments, account
receivables and other accounting duties according to company policies
Sears Kingsway Edmonton AB:
Customers service from 2010 to 2012
Monitors and assigns work to Customer Service,while performing all the tasks of a Customer
Service
Greet customers entering establishments
Answer customers' questions, and provide information on procedures or policies.
Achieved high customer satisfaction for [duties performed
TRIPLE ‘O WHITE SPOT SURREY BC:
Cashier from September 2007 to July 2010:
Consistently received positive feedback from guests on performance reviews
Maintain cleanliness and orderly checkout areas
EDUCATION AND TRAINING:
Medical office Administration –Diploma
2013CDI College Edmonton AB
Medical Anatomy and terminology
Medical clinic procedure
Medical transcription
Alberta health care billing
Business communication
Office skill and simulation
Josephine Lomudak
*.******@****.***
Page 2
Microsoft( word, excel, access, PowerPoint,outlook)
Standard First Aid with CPR Level C-AED
HIGH SCHOOL IN ALDER GROVE, BC 2008
Fraser Valley Academy (FVAA)
Subject: English, math, biology, chemistry, computer courses, and physical education
VOLUNTEER
Community League Chair person
2011-present
REFERENCE AVAILABLE UPON REQUEST
Contact this candidate