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Manager Customer Service

Location:
Bengaluru, KA, India
Posted:
February 01, 2015

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Resume:

Mohammed Tajuddin

Business Development - Manager

Goldsparx Designing Life

Basweshwar Nagar, Bangalore

Mobile Number - 990******* E-Mail ********.**@*****.***

Education Qualification

Bachelor of Commerce Degree from Mysore University in 2006, Business

Administration with triple majors in Human Resources Management, Marketing

and Management Science...

PROFESSIONAL SKILLS & KNOWLEDGE ACQUIRED THROUGH EDUCATION

Human Resources Management

Management

Marketing

Event Management

EMPLOYMENT EXPERIENCE

Sandesh de Prince, Mysore, Karnataka, 2002 March to 2006 December

Sales Executive - Key Responsibilities

. Corporate tie up for events and corparte training programs.

. To develop hotel's revenues by programs to increase occupancy and make

profitable use of its accommodation,

. Develop Relationship for regular meeting facilities or accommodation

for large numbers of traveling staff or visiting customers.

. Share the results of customer satisfaction surveys and customer

reviews with the customer service team to enhance standards of

customer care.

Humming Bird Guest House. Mysore (Karnataka)

2007 feb to 2009 June

Manager. Key responsibilities:

. Motivating a large hotel team to deliver service standards

. Driving a sales and marketing strategy

. Meeting budgets and exceeding revenue targets

. Networking at dinners and functions

. Liaising closely with the sales and revenue team to make sure business

is coming in at the right price

Vythiri Village Resorts

2009 March to 2011 August

SPA Manager.- Key responsibilities:

. Meeting budgets and exceeding revenue targets

. Recruitment process for new Joiners.

. Assigning Job on clock bases for therapist.

. Regular feedback by customers

. Marketing to retain customer for regular business

. Appointing Nominator referrals for business

. Promoting associates (Travels) car drivers to create mutual business

benefits

. Maintaining health records of the customer

. Marketing various package for brides and Groom.

Goldsparx Designing Life

2011 August to Till Now (Bangalore)

Project Manager.- Key responsibilities:

. Conducting Corporate events

. Conducting Hobby classes at Schools

. Conducting Summer Camps for school kids

. Organising various Competition at different Places in Karnataka.

. Associate business Partner for Terrence Dance Academy.

. Event Management for Institutional events.

. Corporate Date out Resorts( Marketing for day out in large number for

corporate employee)

Personal Details

Name Mohammed Tajuddin

Fathers Name Mohammed Ziauddin

Marital Status Married

Date of Birth 05-08-1981

Address No.10/1, 2nd Floor, Chinnappa Garden, Benson

Town, Bangalore-46.

Date :

Place : (MOHAMMED TAJUDDIN)



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