Customer Service High School

M. Burrell

*** *** ****** *.*. ~ Washington, DC *0003

***-***- ***** **** ~ ***********@*****.***

Summary

Highly skilled and experienced Nutrition professional with superior

customer service experience.

. National Restaurant Associations' ServSafe Certified

. Certified in Culinary Arts and Sanitation Procedures

. Committed team player with proven ability to meet and exceed goals

. Multi-tasker with attention to detail

Professional History

Home Care Support Staff, July 2013 - July 2014

Personal Patient Care, Washington, DC

. Provided nutritional advice on how to prepare daily meals, preparation

to reverse medical conditions

. Administered all medications, and filled prescriptions, Accompanied

patient to all medical appointments

. Monitored blood every 2-3 weeks with assistance from Alere, Inc.

Healthy Living Assistant. January 2012 - September 2013

Healthy Living Inc., Washington, DC

. Functioned as an assistant to the Executive Chef with preparation of

meals and administrative duties including event coordination;

Conducted cooking classes and demonstrations in shelters, schools, and

other non-profit organizations throughout the DC metropolitan area

with the focus on healthy meal planning

. Assisted with the development of curriculum for classes for both

adults and children

. Worked collaboratively with community garden committees to establish

relationships that foster healthy living

. Researched and developed new recipes for the monthly newsletter

. Partnered with Department of Health and DC Central Kitchen to launch

"Healthy Corners" initiative; which demonstrated quick, healthy

recipes using produce available in the corner store Healthy Corners,

Inc.

. Participated in many community events including; Beat the Streets with

the Metropolitan Police Department, Fit Family Junior with Children's

Hospital, Kidney Action Day with American Kidney Fund, Healthy Parks,

healthy people with the National Parks Service; Prepared meals for

Healthy Living, Inc 's monthly "Macrobiotic Meet-Ups"

Nutrition Services Hospitality Assistant, January 2010 - July 2011

Washington Hospital Center, Washington, DC

. Supported patients in meal selection, service, and delivery process

. Assisted patients with menu selections on assigned units

. Assembled meal tray carts for patient care units and deliver and

retrieve patient meal trays and snacks to patient rooms

. Provided clerical support to the Hospitality Service Office

Shift Supervisor and Host, November 2005 - December 2007

UNO Restaurant, LLC, Washington, DC

. Promoted superior guest service

. Checked for food quality and quantities during line check, corrected

deficiencies

. Ensured that all food was served to recipe and that proper food

handling and sanitation standards were followed

. Delivered effective teaching sessions at the beginning of each shift;

Performed all opening/closing responsibilities accurately and timely

Anita M. Burrell, continued

Student Cook Trainee, Culinary Arts Training Program, May 2005 - October

2005

Third & Eats Restaurant/US Tax Court, Washington, DC

. Learned proper procedures to operate grill, broiler, fryer, and

steamer, while practicing sanitation safety procedures

. Utilized standard recipes to prepare/cook breakfast and lunch entrees

. Completed orders in a timely and efficient manner while providing

excellent customer service

. Arranged and prepared daily lunch for U.S. Judges

Front Desk Coordinator, June 2004 - May 2005

Dr. Robert J. Kelly and Associates, Gaithersburg, MD

. Scheduled patient appointments, answered, and processed incoming calls

. Maintained patient records and information logs

. Responsible for filing, bookkeeping, and collections

. Handled and processed incoming mail and billing information

Education, Licenses, and Certifications

National Restaurant Associations' ServSafe Certification

DC Government Sanitation Certification

DC Basic Supervisor Food Handler's License

Third & Eats Culinary Arts Training Certificate

Home Healthy Cook Training Program

Certified to provide healthy, nutritious meals focused on the elderly and

aging

Eastern High School, Washington, DC ~ High School Diploma Received

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