Project Manager Management

Kenley Beck

**** **** *****

Prairie Village, KS 66208

913-***-**** home, 913-***-**** cell

Email: ******.****@*****.***

SUMMARY

An accomplished and successful Project Manager and Program Manager with experience working in

various Wireless Telecom Network groups, large Network Deployment projects and delivery of IT

Infrastructure programs and projects. Successes include creating and mentoring teams, establishing and

collaborating with virtual teams and matrix management across large organizations. Knowledge includes

PMO process and objectives, PMI methodologies, overseeing Capital an Operational budget, Staff

Supervision, Customer Care Management and Business Operations Management. Also possessing strong

organizational skills, able to effectively communicate project status and reporting to attain commitment

and deliver projects successfully.

EXPERIENCE

At-Tech Consultant Oct 2012- Jan 2015

Overland Park, KS

Samsung STA/SDSA- Telecom Deployment

National Deployment PM

The Deployment PM responsibilities include managing, reporting and successful completion of tasks for the

Samsung market level expansion of the Sprint LTE Network. The project spans 7 Regions with 21 Markets for

the expansion of the Sprint Network LTE 2.5GHz upgrade.

• Matrix manage across the regional deployment PM teams, Operations engineers and RF teams

supporting the integration and deployment processes

• Created and executed executive level escalations to facilitate production

• Created reporting to communicated and deliver results of the deployment to executives

• Identify and created reporting for the tracking of key milestones

• Gather key analytics to support and provide data for executive level review

• Successfully deployed the activities for the 2.5 upgrade to over 3500 cell sites

Project Manager

The Project Manager position was in a newly created War Room environment tracking deployment activity for

a ~13,000 cell site upgrade project expansion of the Sprint LTE 3G/ 4G Network. The PM position, due to

iterations of the war room and changes in executive management, evolved from initially monitoring, tracking

and delivery of EVC circuits to successfully managing the deployment of site level tasks.

• Created reporting and established communication across internal organizations and external vendors

• Tracking of material delivery, site level product management, completion of Lease and NTP tasks,

construction activity, Microwave site tasks, RF drive test scheduling and On-Air activity

• The PM engaged with the market level teams in scheduling and tracking of key milestones, creating

documentation and reporting to executive level and the customer

• The War Room responsibilities included interacting with the customer liaison, external vendors, Tier 1

construction teams and internal teams

Genesis 10 Consultant March 2010- Oct 2012

Kansas City, MO

Bank of America -Enterprise Change, Technology & Operations (ECT&O)

Program Manager- (April 2011 to Oct 2012)

The Program Manager has the responsibility of managing and delivering a portfolio of projects. The PM also

directs and manages Technical Project Manager (TPM) responsibilities, fosters a team atmosphere with the

Portfolio Manager, Project team and SME’s.

• Successfully Deployed new Mobile Banking Application environments

• Ensure Pre-production environments address and meet Product Development requirements

• Effectively stood up and deployed the new environment into multiple data centers

Technical Project Manager (May 2010- April 2011)

The Technical Project Manager is responsible for assisting in gathering of the design requirements,

managing build activities, timelines and delivery of infrastructure to support Bank Applications which

includes the following tasks:

• Responsible for financial forecasting and variance reporting

• Partner with Design Engineers, Capacity Planners and the Application team to develop and

complete the Requirements Documents

• Request resources, analyze requirements, engage the ET&D team to create the Hosting Proposal

Document and generate work orders

• Direct the engagement of outside vendor purchase orders for server purchases/ builds.

• Manage ET&D teams build of virtual instances, physical servers and middleware components

requiring coordination to have environment “Application Ready”

• Supervise the operational readiness, monitoring setup and implementation for production

• Manage through the Warranty and Decommission processes

Sprint Nextel 2001 - 2009

Overland Park, KS

Network Operations Analyst/ Portfolio Manager (2006-2009)

National RF Automation Strategy Team

Assumed overall responsibility for the analysis of Sprint Network Organization projects for the team,

developed and managed budgets, created and managed team reporting mechanisms and initiatives.

• Analyzed and evaluated business impacts of the Network organization projects

o Provided requirements, managed timelines and communicated status to PM team and

Executives

o Determined budget requirements for the Network RF Automation team

• Initiated effort to incorporate Six Sigma strategy processes for projects

• Compiled, managed and communicated annual departmental Capital expenditures and

• Operations budget combined total of ~40M

• Created a comprehensive plan communicating the initiatives and plans of the Automation

Strategy team and the impacts of each of the multi-million dollar projects to Executives.

Project Manager, (2005-2006)

Network Business Operations

Sprint Network PM, Decision Services group and Pipeline Planning & Holistic Planning Analysis Team.

Responsibilities include PM activities, develop project status reporting, large scale evaluation of

projects to executives, and lead PMMI efforts (project management maturity efforts).

• Project Managed the WMLI (Wireless Market Level Improvement) project which established

market level guidelines aiding in the optimization of performance levels providing an increase in

the Customer Satisfaction of the Sprint Wireless Network

• Created RACI diagrams and tracking reports for new and existing projects in the Network

organization which provide an accurate accounting of scope and resource requirements of the

project pipeline for management and executives.

• After the Sprint Nextel merger, chosen to participate on the Holistic Planning Analysis team, a

successful effort to evaluate, communicate and organize large overlapping Network projects,

alerting Executive Management of project requirements to determine budgets, staffing levels and

timelines

• Created the Project Management Handbook, which is credited with achieving a higher level of

Project management and adherence to standards established by the PMMI- Project Management

Institute

Project / Portfolio Manager (2001 to 2005)

Affiliate Partner Operations Service Management

Project and Portfolio Manager of multiple efforts which proactively guided and supported the continual

Network development and integration of five Affiliate companies into the Sprint Network.

• Served as primary contact for five Affiliates, tracking, coordinating and implementing new

Sprint Network initiatives

o Matrix Managed cross functional teams and resources within Sprint to complete

realignment of cell sites and platforms

o Successfully Project Managed on-time and within budget the conversion of three Affiliate

mobile switching centers to become aligned with Sprint standards

o Project managed the conversion of the Affiliate MSCs’ point code to the Sprint Network,

o includes coordinating with vendors for new hardware and software

o Project managed the implementation, testing and launch of new cell sites

o Synchronized activities with outside vendors, internal Sprint teams and the Affiliate team

• Project Managed the launch of 3 new MSC’s for the multiple Affiliates

• Compiled the schedule of activities with timelines for a new switch launch

• Coordinated internal teams and Affiliate personnel

• Contacted external vendors, determined impacts and scheduled activities

• Ordered and tracked new hardware and software delivery

• Conducted testing activities throughout the project and extensively at launch

T-Mobile /VoiceStream Wireless 1998 - 2001

Lenexa, KS

Team Manager

Selected from over 300 applicants, for the core management team, to launch a new Customer Care

facility located in Lenexa KS.

• Successfully trained and managed teams of representatives assisting with general customer

service questions, handset knowledge, and billing inquiries.

• Management efforts included measuring call quality, providing new training and tracking team

initiatives.

• Set and guide performance targets for efficiency and call quality

• Effectively managed team to resolve issues

• Liaison with team leads, supervisors to gather information and resolve issues

• Management efforts include measuring call quality, providing new training and tracking team

initiatives

• Record statistics, user rates and the performance levels and prepare reports

• Coaching, motivating and retaining staff and coordinating reward and incentive schemes

EDUCATION

University of Kansas Bachelor of Science

Lawrence, KS Major: Sports Administration

University of Kansas Bachelor of General Studies

Lawrence, KS Major: Personnel Administration

The George Washington University PMP Certification

Sprint Leadership Development

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