Operations & Marketing/Sales experience - 7 Years experience

Dear Sir/Madem

Firstly I would like to express my enthusiasm over this available position of Hotel Marketing

Director, I strongly believe I would be a valuable asset to the team and increase customer service

and profitability from the position that I could manage.

I offer the unique combination of hands-on administration that maximises organisational

effectiveness, operation-oriented leadership that ensures efficiency, people-oriented guidance that

yields productivity within a customer service, sales and marketing climate.

I am a strong team player/leader who excels in mediating amongst multiple divisions within a large

organisation and maintaining productive relationships with staff, management and corporate head

office. I adapt well to changing operational procedures, branding, marketing and have experience

implimenting each within the staff/work environment to generate more sales.

I have lead successful, target oriented teams who have delivered a high level of customer service to

thousands of customers at any one time within a team building and coaching atmosphere for a very

productive and forward thinking company, producing and delivering powerpoint presentaions,

evaluating staff and giving appraisals.

I am positive, optimistic, well-organised and have 7 years experience within the hospitality and

tourism sector of which the last 3 years were in Asia with the largest demographic being mainland

Chinese.

For your convenience, I have attached my resume for your appraisal. Realising the limitations of the

written page, I would welcome the opportunity to participate in a personal interview to answer any

of your questions and better present my qualifications. I am confident and believe my experience

and skills will be an asset to the Hotel

Yours Sincerely,

Benjamin Hicks

Ed u c a t io n

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