Customer Service Secondary School

SHAKIR S

**/***, *** *****,

Mail ID: *********@*****.***

Madurai Road,

Mobile: 978**-***** Trichy-620 008.

Career Objective

To work in an environment where I can face challenge, Share knowledge, Seeking a

promising career that provides an opportunity to enhance skills, Acquire new skills and

contribute constructively to the organization.

Educational Details

Completed SSLC in Ponniah Higher Secondary School, Trichy with 63.8% by 2004.

Completed HSC in Govt. Syed Murthuza Higher Secondary School,Trichy with 68.83% by

2006.

Completed B.sc (Mathematics) in Jamal Mohamed Collage, Trichy with 59.90% from

2006-2009.

Professional Experience

M/s First Source (p) Ltd, Trichy as ROTN prepaid(Vodafone), CSA- Customer service

associates from June 2009 to March 2010

Awards From the company

In the training period I got a BEST Performance of the Team.

In the process period BEST Performer of the ROTN Process in the July month 2009

M/s Cethar Limited, Trichy as junior Exective. Look after Welding & Fabrication

activities in Boiler pressure parts & Non pressure parts manufacturing from June 2010 to august

2012.

Responsibilities

Preparing Work content for the pressure parts components based on the engineering

drawing and preparing schedule to complete the project successfully.

Fixing output norms fir the fabrication activities by conducting time study.

Directs and co-ordinate with workers and short out their compliances by established

procedures and standards.

Co-ordinating with safety audit and internal audits.

Interaction with customer while visiting.

Directs and co-ordinate with workers and shortcut their compliance by established welding

procedures and standards.

M/s C R Steels, Palakarai, Trichy as Management. Dealer for Essar Hypermart from Feb

2013 to till date.

Responsibilities

Loading and unloading Materials and Maintains.

Customer Enquiry & Payment Follow up.

Prepare to Enquiry offer & Proforma offer later.

Visiting Customer site for pre-order and post order discussions.

MODVAT bill and MTC Following from suppliers.

Checking of Supply materials in line with the proposed requirements and verifying its

compliance with Specification

Personal Details

Father's Name : Mr. Sarthar A

Sex : Male

Marital Status : Unmarried

Nationality : Indian

Date of Birth : 10-06-1987

Age : 27

Languages Known : Tamil, English and Urdu (Speaking)

Declaration

I hereby declare that the above mentioned information is true to the best of my awareness

and I bear the responsibilities for the correctness of the above mentioned particulars.

Yours Faithfully,

Place: Trichy

Date:

[SHAKIR S]

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