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Customer Service Data Entry

Location:
Texas
Posted:
February 02, 2015

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Resume:

Lori Martinez

**** ********* **.

Houston, TX ***55

713-***-****

Objective

To work in a field where my experience in office duties. Customer service,

computer skills and bilingual abilities are used to their maximum mutual

benefit.

ualifications

Q

I have worked in an office setting and customer service for over ten years.

Various duties have included but have not been limited to: arranging and

maintaining filing systems, screening incoming calls. I have done verbal

translation from English to Spanish and vice versa. I also have prior

experience in scheduling meeting, data entry, heavy experience in cash

handling and good communication skills

Work Experience

09/14-11/14

T imeline logistics Inventor y manager

Maintained accurate stock record and schedules. Oversaw all of

warehouse paperwork

Unloaded, pick staged and loaded products for shipping,

conducted monthly, quarterly inventories of warehouse stock.

oversaw hiring and training of numerous new employees, resolved

services issues in a timely manner, including coordinating and

processing returns

received incoming shipments and reviewed content against

purchase order for accuracy

Entered data into spreadsheet/word MS data base to load and

manipulate data to produce reports

worked at a rapid pace to meet tight deadlines

10/13 11/14

supershot deliver y Customer service/Data entry clerk/front desk rep

Entering new orders as well as tracked them on L.A.D.S system

verified that info in computer system was up to date and accurate

Established long-term relationships through prompt and courteous

service, resolved customer complaints and adjusted orders.

Developed and created a more effective filing system to accelerate

paperwork processing

answered customer questions regarding shipments and deliveries,

evaluated customer needs and determine appropriate actions,refering

to management if necessary

Pulling orders and scheduling appointments/answering phone /fax

etc...

09/09-04/12

J.p Morgan chase bank Lead

Teller

Processed withdrawals and deposit

Balanced daily cash deposits and bank vaults inventory with a zero error

rate

Prepared daily branch,CTR,MIL daily invoices, trained employees on

cash drawer operations, researched and resolved customer issues and

complaints in a timely manner

Examined checks for identification and endorsements, process treasury

tax and loan payments

Received branch recognition award for outstanding customer service.

Delivered prompt, accurate and excellent customer service.

maintained confidentiality of bank records and client info

supplied tellers with coin and currency as needed



Contact this candidate