Manager Management

SARA MELISSA WORLEY

** ***** *****, **********, ** 30116

Cell: 678-***-****

***********@*****.***

SUMMARY

Exceptionally detail oriented, organized and highly accurate business professional with thirteen years of property management

experience in various types of real estate properties. Specializing in occupancy, retention, and NOI, along with experience in decision

making, while establishing and directing a highly qualified team that meets all standards set by upper management, simultaneously.

Possesses excellent problem resolution abilities and high levels of confidentiality. Well-developed interpersonal communication skills

to work effectively with people from diverse professional, to motivate, and mentor a team to provide a world-class living experience.

HIGHLIGHTS

Superior property management skills, joined Discretion, confidentiality and sound judgment

with strong employee and marketing expertise Experienced in purchasing, accounts receivable and

Team Building accounts payable functions, NOI, prepare budgets

Perform excellent communication skills Executive Support

Decision making/Problem solving Trained in Microsoft Office Suite

EXPERIENCE

BRODERICK HEAD TAXIDERMY – October, 2013 to Present

Part Time Office Manager – Handles accounts payable, accounts receivable, invoicing, collection and purchasing. Responsible for

answering phones, and working with customers. Highly motivated and works well as a self-starter. Familiar with Quickbooks, Yardi,

Onesite, and Microsoft Books.

WINN RESIDENTIAL MANAGEMENT CO. – July, 2011 – October, 2013

AMBLING MANAGEMENT CO. – March, 2009 – July, 2011

Carrollton, GA

Property Manager - Responsible for planning, controlling, and directing day to day operations of the 216 apartment community

while maintaining effective, and harmonious resident relations. Consistently meet the financial objectives of the ownership and

management, protecting the value and integrity of the real estate, being responsive to all applicable government agency standards and

requirements. Responsible for all incoming rents, accounts receivable, accounts payable, and making sure deposits and payments are

made accurately and on time. Perform continual review of the property’s recertification process, including the completeness, accuracy

and timeliness of all tax credit re-certifications. Work with all vendors in the negotiation of contracts. Responsible for the

implementation of and adherence to the approved budget. Maintain accurate, neat and orderly written records. Work with the Vice

President of Marketing to implement the company’s marketing policies and procedures. Participate in the hiring, promotion,

termination, and transfer of site personnel as well as resolving personnel problems and keeping senior management informed. Raised

occupancy from 81% to 98% within two months of employment.

RIVER'S EDGE APARTMENTS – March, 2003 – March, 2009

Carrollton, GA

Community/Property Manager - Achieved 97 to 100% occupancy each year in one of the oldest student housing properties at

University of West Georgia. Established strong relations with University of West Georgia Staff. Oversaw daily operations of

property, assuming total responsibility of performance and resident relations. Developed positive relations with residents in community

and the University. Handles day to day financial responsibilities, and residential issues.

RIVER PLACE APARTMENTS – May, 2001 – March, 2003

Carrollton, GA

Assistant Manager - Responsible for the operation of a 504 bed luxury student community, growing occupancy from 67% to 92%.

Assisted with leasing and marketing duties to include approving new leases to maximize occupancy. Coordinate functions for residents

on a monthly basis, assisted resident with any issues. Worked with property manager in growth of the property and performing related

management functions.

SOUTHWIRE COMPANY – May, 1978- March, 2000

Carrollton, GA

Accounting Department Responsibilities:

*Prepared and organized confidential and sensitive documents for the controller.

*Entered journal entries and accounting documents.

*Answered/screened incoming calls from all forms of management.

*Processed travel expenditure reports, corporate credit card expenditures.

*Negotiated best rates when coordinating travel arrangements.

*Coordinate luncheons and prepared presentations for meeting and special events.

*Maintained various filing and record management systems.

Engineering Department Responsibilities:

*Answered all phones for a department of twenty employees from a diverse group of management and vendors.

*Entered all time cards for employees in Utility Plant.

*Prepared presentations for managers and Plant Manager.

*Took minutes for all Safety Meetings in the Utility Plant.

*Was back-up for Plant Managers secretary.

*Worked on start-up of new Safety Program at Southwire.

Quality Control Department Responsibilities:

*Helped Quality Control Manager in start-up of ISO 9000 Quality Program at all of Southwire’s Plants.

*Answered and screened incoming calls for entire Quality Control Department.

*Helped/prepared all presentations for department.

*Typed all documentation for ISO Blinders for company.

*Set up all travel plans for training for ISO Program.

General Manager Support Responsibilities:

* Helped and prepared all presentations for Southwire Machinery Division.

*Answered and screened incoming calls for General Manager of Southwire Machinery Division.

*Provided administrative and secretarial support for General Manager, Human Resources Manager and three other

Managers.

*Organized schedules, appointments, travel arrangements and meetings for all management at SMD.

*Maintained all employees’ files and records at SMD.

*Contributed in safety and other types of meetings at SMD.

EDUCATION/TRAINING _

Accounting Associate Degree – Carroll Vocational/Technical School – Carrollton, GA

Various Housing courses: Code of Ethics, Workplace Diversity, Preventing Sexual Harassment, Customer Service as

an Competitive Advantage, Workers Compensation & Drug Free Workplace, Introduction to Social Media, Essential Skills for New

Supervisor, Dealing with Difficult People, Train the Trainer, IOS Quality Procedures & Standards & numerous safety courses.

AWARDS

“Most Improved Property 2009” – Awarded By: Ambling Management Company

“Champions of Quality” – Awarded By: Southwire Company

ACKNOWLEDGEMENTS

Member of LinkedIn, Notary Public

References Upon Request

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