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Customer Service Special Education

Location:
Temecula, CA, 92591
Posted:
January 30, 2015

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Resume:

Diana Lopez

***** ************* **. * * m e c u l a, CA 92591 P h o n e : 623-***-****

acn3oi@r.postjobfree.com

A d m in i str at o r

Administrative experience includes 9 years of independent study/personalized learning/ home stud y

and on-line distance learning. Teaching experience includes 3 years of special education classroom

and 4 years alternative high school.

Well qualified professional with advanced credentials and skilled at teaching, training, presenting and

advocating learning initiatives. Rapid learner in both independent and team-driven environments,

disciplined work ethic.

Equally strong qualification in general management, organizational development. Extensive hands-on

expertise with success at identifying and resolving issues.

Professional Certificates

California Certificate of Eligibility Administrative Services Credential

Lifetime

California Preliminary Level 1 Education Specialist Instruction Credential

Mild/Moderate, Expires 07/01/2015

Texas Standard Principal, Grades (EC-12)

Expires 01/31/2017

Texas Provisional Teaching Certificate

Generic Special Education-PK-12, Elementary Education Self Contained-1-8

Lifetime

Skills/Abilities

Strategic Planning and Leadership Team Development Expertise

Public Speaking Train, Assess & Support Personnel

MS Office, Mac ReportWriter/ SchoolPathways*

Project/Program Development SEIS

Adobe Pro Connect/Adobe Presenter Program Management

Educational Leadership in Special Student Performance Analyst

Student Populations

Recognitions

Teacher of the Year (R. Rex Parris High School, Littlerock, CA), 2001-2002

Outstanding Student (California State University Bakersfield, Education Administration), June 2005

1

Diana Lopez

29004 Bridgehampton Rd. T e m e c u l a, CA 92591 P h o n e : 623-***-****

acn3oi@r.postjobfree.com

Professional Experience

SPRINGS CHARTER SCHOOLS – Temecula, CA

Director of Special Education, 7/2012-11/2014

Public School Grades K-12

Responsibilities:

Coordinates special education programs to insure compliance with federally mandated law in the

Individuals with Disabilities Education Act (IDEA, 2004), and portions of the California State

Education Code pertaining to students with exceptional needs

Trained, supervised and evaluated staff assigned to the special education department.

Interfaced with the Riverside County Special Education Local Plan Area (SELPA), regarding

special education issues, policies, procedures and training.

Reviewed and assisted in the development of Individual Education Plans (IEP’s) for students

who qualify for special education services.

Served as the LEA for IEP meetings as appropriate

Prepared and monitored budgets, requisitions, invoices to the business department for payme nt

Facilitated identifying accommodations needed for students receiving special education services

to participate in state standardized testing.

Insured all required mandated reports related to special education were developed and submitted

in a timely manner

TEXAS CONNECTIONS ACADEMY HOUSTON – Houston, TX

Elementary Assistant Principal, Special Education Director, 7/2010-1/2012

Online Public School Grades 3-10

Responsibilities:

Responsible for the teacher’s implementation of the Connections Academ y curriculum and daily

school operations of grades 3-5, 730+ enrollments.

Supervise an Elementar y Division of 17 certificated teachers that both work from home and work

from the teaching center.

Ensure that teachers exhibit and maintain a high level of professionalism, instructional support and

customer service.

Verification of the implementation and compliance of state and federal laws for the delivery of

services to students with special needs and requiring 504 services.

Ensure the academic success of individual students by utilizing all levels of academic support

available and b y maintaining a high level of communication with parents to deliver program

information and address individual student needs.

Manage, monitor and promote culture of high levels of achieving school goals.

Develop successful intervention strategies to support improved student performance.

2

Diana Lopez

29004 Bridgehampton Rd. T e m e c u l a, CA 92591 P h o n e : 623-***-****

acn3oi@r.postjobfree.com

Responsible for maintaining the highest level of customer service delivery to students, parents and

TCAH staff members.

DESERT SANDS CHARTER CONCEPT SCHOOLS – Lancaster, CA

Interim Principal/ Instructional Support Coordinator, 7/2008-5/2009

Independent Study High Schools/ Home Study Academies K-12

Selected Accomplishments:

Led team in development of new orientation program for incoming families .

Identified opportunities to improve curriculum and collaborated with team of teachers and parents to

create improved curriculum.

Delivered school updates to the Board of Directors.

Supported teachers in 3 schools including 4 campuses.

Supervised 35 certificated teachers at the teaching centers and working from home locations in grades

K-12, 300+ enrollments.

Participated in student and parent outreach activities.

3

Diana Lopez

29004 Bridgehampton Rd. T e m e c u l a, CA 92591 P h o n e : 623-***-****

acn3oi@r.postjobfree.com

WHITE HAT MANAGEMENT – Phoenix, AZ

Arizona Life Skills

Administrator, 7/2007-2/2008

Selected Accomplishments:

Improved customer service standards b y developing an orientation process for new students and

parents.

Provided Board Members with verbal reports on school achievement.

Increased student retention rate.

Oversaw the delivery of services to students with special needs.

Improved facilities through building repairs.

WHITE HAT MANAGEMENT – Brighton, CO

Colorado Distance and Electronic Learning Academy

Administrator, 6/2006-7/2007

Selected Accomplishments:

Promoted from Assistant Administrator to Administrator within three months.

Facilitated student recruitment efforts throughout the state.

Provided Board of Directors with written and verbal reports on school achievement.

Recruited and added 3 new board members, 2 parents and 1 community member.

Oversaw the coordination of state standardized testing that yielded a 96% participation rate.

DESERT SANDS CHARTER CONCEPT SCHOOLS – Palmdale, CA

Independent Study Charter High Schools

Principal, 7/2005-9/2005

Director of Educational Services, 9/2004-7/2005

Lead Teacher, 3/2004-9/2004

Teacher, 6/2003-3/2004

Selected Accomplishments:

Advanced through a series of promotions, culminating in oversight of a new charter high school in

Oxnard, CA.

Researched and implemented a successful reading program for low achieving readers.

Created training templates to aid teachers in implementing new computerized system housing student

assignments, evaluations and attendance.

Expanded curriculum offerings to include 40 new courses b y leading team of teachers in the writing

submission and evaluation process.

Selected and recommended new teacher and tutor hires.

Prepared proposal for new charter school resulted in authorization of new charter granted b y the

Ventura Count y Office of Education.

4

Diana Lopez

29004 Bridgehampton Rd. T e m e c u l a, CA 92591 P h o n e : 623-***-****

acn3oi@r.postjobfree.com

Served on a 3 person team in application for accreditation by the Western Association of Schools and

Colleges, resulting in accreditation.

Served as liaison between operational management and educational management of school.

Developed and delivered presentations to various school boards of directors in order to grow the

schools.

R. REX PARRIS HIGH SCHOOL – Palmdale, CA

Teacher, 10/2000-4/2004

English Department Chair, 7/2001-3/2004

Title I Coordinator, 9/2002-6/2003

Selected Accomplishments:

Elected to English Department Chair position.

Selected b y Principal and peers to serve as program facilitator for the Second Chance Reading

Program.

Teacher of the Year 2001-2002

CORPUS CHRISTI ISD – Corpus Christi, TX

Teacher- Resource, 8/1995-8/1998

Education

CALIFORNIA STATE UNIVERSITY BAKERSFIELD – Lancaster, CA

Master of Arts, 3/2009

Major: Education l Concentration: Education Administration

TEXAS A&M UNIVERSITY CORPUS CHRISTI – Corpus Christi, TX

Bachelor of Science, 12/1994

Major: Interdisciplinary Studies l Concentration: Generic Special Education

References

Jay Brennan, President, Distance Learning Division, White Hat Management, 336-***-****

acn3oi@r.postjobfree.com

Jared Kittelson, Senior Administrator, LifeSkills of Arizona, White Hat Management,

602-***-****, acn3oi@r.postjobfree.com

Charles Keortge, Retired Public School Teacher, District Teacher of the Year, 661-***-****,

acn3oi@r.postjobfree.com

Amy Gruber, Managing Partner, School Pathways, 866-***-****, acn3oi@r.postjobfree.com

Kathleen Brenneman, Managing Partner, School Pathways, 866-***-****, 530-***-****,

5

Diana Lopez

29004 Bridgehampton Rd. T e m e c u l a, CA 92591 P h o n e : 623-***-****

acn3oi@r.postjobfree.com

acn3oi@r.postjobfree.com

Donald Manzo, Vice President of Education (retired), Desert Sands Charter Concept Schools,

acn3oi@r.postjobfree.com

Dr. Louis Wildman, Director of Graduate Studies, Professor, California State University

Bakersfield, 661-***-****, 661-***-****, acn3oi@r.postjobfree.com

6



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